They understand customer service here. I hate going to Lowe's or Home Depot, mostly because I…read moredon't understand tools and such and I'd like some help and the big chains don't get that. There's never anyone around to help. But at Minor Brothers you get help the second you walk in the door. They walk you through all your purchases and help explain things very clearly. I will use them from now on.

As good as an experience as you can get with a hometown hardware store. With a surprisingly vast…read moreselection of home goods (and lumber in the back) the staff genuinely helps you and is more than happy to walk you through a project or talk about the local sports team. Where this place shines, however, is in its inventory of nuts, bolts, and fasteners. I have yet to come up empty when searching for a particular size or shape. Can't recommend this place enough!

Love this store. Great price's here. I love the service. The variety is great as well.read more

Totally impressed the minute I walked through the door. I…read morewas immediately greeted. While looking for an item an employee approached me and assisted me in finding the item I was looking for. Great selection too. I thanked him for the assistance, and he thanked me for being one of their customers. Wow, outstanding. At check out a friendly lady motioned me right over and while ringing my order up she asked me if I was a VET, which I am, and she gave me a military discount off the already reasonable price. Try and get service like that at one of the Chinese Embassies (Walmart). I will always be a loyal customer. Thank you, Complete Home Center!

The Surplus Warehouse of Olive Branch. The place to get tile flooring, laminate flooring, marble &…read moreporcelain flooring, hardwood, remodel kitchen cabinets, back splashes, granite countertops, bathroom remodel, doors and windows. They beat the local hardware stores with pricing on their flooring products. Here is where we always go. You can also return the unopened case boxes. The cement and grout can be purchased here!

We were remodeling our kitchen, I gave the contractor a list of the cabinets sizes we needed from…read moreBarton's. But for some reason Barton's did a kitchen redesign. One wall measured 140" and their redesign measured 132" with a 2.5" spacer. and where I had a 30" cabinet they put a 12" & a 18". They also replaced a 27" bottom cabinet with a 24"' When i discovered the error all the cabinets were in place and we had to take 6 down and replace them. The problem was that 3 of the cabinet door had been primed as these were unfinished cabinets. Everyone at Barton's Olive Branch had been very nice and helpful, but when I tried to return the incorrect cabinets they refused the return because of the painted doors and would not take any responsibility for the design. The Design was never approved and I gave them a list of the correct cabinets when I went to make the purchase. If you know what you need they are good to help, BUT I would not let them design my kitchen, I requested a partial return because I have 3 cabinets i will never use. They were not willing to help in any way.

I enjoy my time in the store. It was welcoming and I felt very comfortable asking for help…read more Everyone was very helpful and polite. I recommend the store to anyone looking. I'll definitely return to this location when I'm in need.

Beautiful atmosphere, everything you need at your finger tip. Customer service on point if needed .read more

Excellent alternative to the big box hardware stores that have seemed to taken over most of…read moreAmerica's hardware scene. They have all the normal items you might need, ya know... flowers, soil, shovels, bolts, pipes, hand tools, power tools, strings, whips, chains, leather, ya know... hard wares... They also have some niche items for sale that satisfy me beyond what should be normal in a hardware store. Full lines of Lodge Cast Iron, Big Green Egg supplies that rival anyone around. As a matter of fact, their bbq area in general is really well stocked. Bunch of cool windmills, chimes, outdoor furniture, and even outdoor kitchen equipment. I can't say there are tons of deals just laying around, and you should practice caution and make sure you aren't getting totally taken on price here. One big difference that makes it worth the price is the level of help you can get here. Truly knowledgeable folks in each department make it a joy to shop here. Some things are just worth it. Some things aren't. Glad they are here, because they are. Just get your plumbing stuff elsewhere. '24 - 76/102

Always a friendly and helpful salesman! Respectful on phone inquires and well stocked on many…read moreitems you would not expect at a local hardware store! Their product knowledge based is always astoundingly helpful to me a DIY-er who often knows how to finish my project!! Thank you for your patience and making each customer feel welcome just to look around!!

Unresolved customer service failures concerning an online dishwasher order placed on March 17,…read more2026. These experiences reflect a troubling lack of accountability and care for the customer experience. In 2025 I purchased a $100 Lowe's gift card that was found to have no funds shortly after purchase. Despite contacting both the gift card company and Lowe's immediately, neither accepted responsibility. Even after Lowe's followed up approximately 30 days later and I confirmed the issue remained unresolved, no corrective action was taken. This experience already left me with diminished confidence in Lowe's customer support. That concern was reinforced with my recent dishwasher purchase. I was charged $649.41 on my Lowe's credit card for the dishwasher, installation kit, delivery, and haul-away. When the appliance was delivered, I was informed there was no installation order on file. Because the dishwasher was not installed, the delivery team would not remove the old unit, despite the haul-away having been paid for. An online chat representative later confirmed that installation had not been ordered and offered only a $50 haul-away refund, advising me to place a separate installation order. This response was inadequate and dismissive, particularly given that purchasing an installation kit and haul-away service reasonably implies installation. As a direct result of this failure, I incurred an additional $250 out-of-pocket expense to have the dishwasher installed independently, a cost that could have been entirely avoided had Lowe's handled the order more proficiently (and supportively). Posting this review is all I can do as Lowes doesn't allow direct communications for complaints, they do not have a systemic way of listening to customer concerns, and (this is important) - they will not, do not care about resolving customer concerns. I requested reimbursement for the third-party installation cost and the haul-away fee, along with appropriate consideration for the inconvenience and repeated service failures. There is/was no accountability or meaningful resolution and am confident I will not make recommendations, shop, visit, or do anything further with this company.

Lowe's always has everything I need and easy to find everything. Great plant selection too!read more

Y'all need to get better employees in that store. I brought back 2 air filters today for my husband…read moreand I told him I'd have trouble with y'all and sure enough your staff did NOT disappoint. I was asked for the MODEL number which I gave your prick employee who thinks he's God's gift and he laughed and said there is more than one model number. Really???? So is that why he said okay when I called my husband and had HIM tell him the same damn model number???? In a world of customer service, y'all score a big fat F!! If you can't employ people who know what they are doing, then you have no business being open.

Disappointed. Nice place. Way overpriced. Guys Who work there act like you're a bother. After…read moreasking a question i stood there while the guy walked away from the computer to never return. Hmmm.