I purchased a pair of boots at Shoe Stop and wore them maybe an hour and they hurt my feet so much…read moreI had to take them off. I did wea them outside for the record. I tried to return them and they have a refund policy that says that the shoe has to be in unworn condition. How can you know howthe shoe fits if you can't wear them? The manager told me to bring them home and clean them up and bring them back and see what she could do. I cleaned them and polished them and took them back. They didn't want to refund me my money because there was a Very slight schuff on the bottom of the heel. They did however say they could exchange them. What's the difference? And if they don't take "worn shoes" then why do they have this on their website: SHOE STOP has assorted mis-mates, overstocks, odds and ends and worn shoes for sale.? And on their reciept they say that they have a 30 day guarantee on shoes if unworn. Who is going to keep a pair of shoes for 30 days and not wear them?

staff is less than friendly and lazy, store looks like garbage, it's way too overstocked, terribly…read moremessy, a lare selection of clothing is cool...if the clothes are cute but at Ross they're very tacky, ugly...and low quality. low prices and cheap for a reason. stay far far away from this particular Ross. it's an unfathomable atrocity of a store. absolutely gross and horrible experience for the very short time i spent inside this pile of dog poop cosplaging as a store

Ross' has a large selection of most clothes. The prices are 30% to 50% cheaper than department…read morestores, like Kohls. I have bought something every time I've shopped here. I can always find a bargain. Service is always fast and courteous. Great store.

I love Kohls! When calculating their sale prices and combining with my % off and Kohl's Cash, I get…read moresome excellent deals. Definitely recommend this store.

I've gone to this store for years with no issues until yesterday. A new worker accused me of…read moreshoplifting. I set down the merchandise so I could get a mint out of my pocket, and when I went to put my keys/keychain back in the pocket, a worker started yelling at me from a different section of the store. I was confused and held my keys up as I walked over to him. I emptied my pockets, but he continued to tell me I looked suspicious. He was being so rude and I started crying and left. I have an anxiety disorder and I was panicking so bad. I can't believe this happened and this employee is allowed to still work there. Check the cameras. That was crazy. The manager apologized but I don't think I will go back there.

After a very disappointing experience at a chain store (Men's Warehouse), I discovered this gem of…read morea store. They've been in business for over 40 years and have great prices, free tailoring, and AMAZING customer service. I will DEFINITELY be a return customer...many times over!

Sunday morning and the mall wasn't open but that's okay! I was here for Planet Fitness. And while…read moregetting to and from, I had a chance to see that this mall is still struggling along. Tenants today include Hobby Lobby, Ross Dress For Less, Big Lots!, Maurices, Ashley Outlet and Dunham's Sports. Parking lot is in good shape and there is lighting. [Review 578 of 2024 - 194 in Illinois - 21609 overall]

This is honestly the saddest mall I have ever been to. 20 years ago it at least a had most of the…read morestorefronts filled and now there are 3 worthwhile stores for adult shopping. There's never more than 20 people including employees in the entire mall. The employees that do work there are nice but I can only imagine they are bored as hell all day because of how empty it is.

Hello, my friend/coworker showed me a OBVIOUS NAIL in her tire, before taking it to walmart,…read morethinking she would be taken care of quick and professionally. BOY was she wrong. MR. ERIC the mechanic, was hateful, said there was not a nail in the tire. When 4 people saw it beforehand with their own corneas. UNPROFESSIONAL AT ITS FINEST.. I love walmart, i buy all my necessities there, but no more rubber will be looked at again. Make eric an eye appt asap please, from a concerned mt vernon il citizen. Thanks. also i think corporate needs to hold a training for customer service, and respect. not talking in the background about the customer. DO BETTER!!!!

This place has the worst l customer service you could ever ask for.Every body that works there has…read moreblue greasy hair.None of them don't want to do anything they complain about having to do their job.Walmart. Reds to get this figured out before I start a lawsuit.My family and kids will never be shopping at this facility again without your problems being fixed.