Good service, lots of products good place to go if you like animals!! Very reasonable prices and…read morevery pet friendly, lots of fish.

Best pet store in the Arklatex! I have recommended it to all my family and friends. Most helpful…read moreand caring staff around. I live over an hour and a half away and will only come here.

This is my baby's second home. I'm doing my residency at LSU and it's great to have zoo keeper to…read morerely on. They are super helpful since my schedule changes quite a bit and are very affordable. My dog isn't the nicest guy to new people but he loves coming here and a lot of his anxiety has already improved! The staff is always so sweet and knows who all the pups and parents are. I highly recommend!

Love this place. Our pup always has a good time and they are super convenient with their hours and…read moreflexibility. You can't beat their prices either

They are rough around the edges, there is a 'who are you?' mentality when you come in, and their…read morevoicemail is demoralizing. However, once you get past that you see the good they are doing. The volunteers are able to stuff more than twice as many dogs as Caddo animal services into a property while maintaining humanitarian standards and even making it fun for the dogs. There is a lot to choose from the they told us which dogs would fit well with our housing style, other pets, and other factors we told them about.

I visited pet savers on a Sunday. Jane greeted me in the office and Amy showed me around. Jane had…read moreme fill out an application and I'm waiting to get the ok after pet savers checks in with north shreveport animal hospital(my place) where they are also caring and courteous. I appreciate the fact that they want to make sure the animals go to the appropriate homes

From the loading docks to the customer service desk, these people are really nice/helpful people…read more Truly enjoy every time I go in there!

Always Have Great Service And My Service Dog Always Loves Coming Back Here!! The Employees Are…read moreAlways Helpful, Nice & Pretty Fast Getting Us In & Out!! I'd Recommend Coming Here For Any Animal Families!!

I am giving 2 stars because Edgar was wonderful. I brought my Parti Yorkie in to get his first cut,…read morepuppy cut. He is 3 months of the 24th. The groomer was named Kenzie. First off, she tells me there is no such thing as a puppy cut and groomers don't know what that is. I'm looking at her thinking, I have had small dogs since the 1980's, before she was even born, so yes there is. Then she tells me she probably can't do the cut because it's his first time. One hour l get a call, saying she could not do what I wanted because he was too timid. I go to pick him up and he looks the same. I say, he always going be this way until he gets used to it. The next time will be the same. She tells me to get an electric toothbrush and run it over him so he can get used to the noise. What? What kind of unprofessional advice was this? I should have not left him, because of my conversation with her before. She wasn't even going to try. And had the nerve to give me a bill for $42. Edgar, the Manager was great! Who said the groomer was new. I could tell. But it was the know-it-all attitude she had, that got me, and misinformation she gave. Pretty Paws is closed , so I try PetSmart. No thanks, I will find a local groomer. Teach your new groomers to always have an open mind. And get rid of a know it all attitude, especially when they are NEW GROOMERS.

I really love this place! They carry what even the big box stores won't, the really good stuff for…read moremy pup. And the customer service is out of this world! Always ready to assist and explain if you have questions. Hard to find this type of CS anywhere.

I enjoy going into this store...its clean and they have a great selection. Staff is knowledgeable…read moreand friendly - to me AND my dog.

Started off a new cichlid hobby from a small tank and by going to petsmart/petco to quickly…read moreupgrading to a 55 gallon. with the lack of knowledge from the petsmart staff who wouldn't sell fish to me I went to aquarium concepts and was amazed with the personable experience of the owner Scott who helped me stock up my tank by picking out which cichlids that were going to be compatible. Couldn't be happier now that there is almost no aggression in my tank now. Also a plus since I'm military and paid cash. I should've came here from the start. Will be back again for more.

Mr Scott is very knowledgeable I am fairly new at fish keeping he is very patient with all the…read morequestions I had. I went in to buy fish for my newly set up aquarium and he didn't try to up sale me a bunch of fish he told me to start out with 2 and make sure everything was good before adding more fish. I definitely recommend going to see him for your fish needs help support a local business that has been in business for over 40 years!!!

Great local pet store with awesome sales on quality pet food and treats. You can also donate to…read moreUCAPS at the store.

So I booked an appointment online for my Yorkies on Thursday. There appointment was at 9:00 a.m…read moreFriday morning. I wanted them to get a full service with bath, haircut, nail trim and file. Ear, anal, teeth the whole work. I also added on a flea shampooing and rinse bc I know we are about to start traveling. Picked my babies up yesterday paid 140 plus tax, i think it came up to 158 ish. Picked them up and we're going on about our day. Thats when I noticed that my male yorkie was scratching a lot . so I pulled over and I started examining him. His skin was so irritated and he had fleas on him. So I called up there on today to speak with someone and the Lead manager at Petsense in Eldorado Ar said that she would have to get with her manager bc she didnt have no authority to anything. I told her his skin wasn't irritated nor did he have fleas when I brought him. I did the flea shampooing/ rinse as a precaution to help prevent him from getting fleas. Mind you I treat and spray my yard consistently so he didn't have them when I dropped them off but now he does. So the lead acting manager tells me that all she can do is have me bring them up there for another flea shampooingg/rinse. No ma'am I will not, I then proceeded to ask for her name and she hangs. Let's talk about rude and unprofessional. I will never take them back to Petsense in ElDorado Ark. They are not clean, nor are they professional at all. When customers are spending there money, espechally 150 plus dollars then I need to be satisfied with the services that I have paid for. If I could have given them a half of a star I would. I do not recommend using Petsense at all. I had to make an appointment for my baby to see the Vet bc of how bad his skin was irrItated and I have bathe him twice since then. Now I have to wait until Monday for my baby to see the Vet bc they are closed. Do not use Petsense in Eldorado Ar. Very Very unprofessional and unsanitary

I walk past the GLASS window grooming room and a old ass girl is man handling someone's Chihuahua…read morelike he's quite literally on a leash he's not going to do much they didn't. Pay for there dog to be beat DO NOT bring ur animal here from grooms they also have 2 lizards a tank I would completely understand if it was a big tank but it was not they had 2 bearded dragons in a tiny tank the fish looked like they were abt to DIE they had beta fish in plastic containers ON THE SHELF and mind u they had no room to swim around they were absolutely miserable even the guinea pigs looked like they didn't want to be there

Received outstanding service from Rachel while searching for allergy shampoo for an itchy dog. This…read moreassociate when above and beyond for everyone who came in the store. She even opened the door for as we were leaving with our hands full of bags! Rachel provided stellar service!

Good customer service! I would recommend getting fish here even though they have a small selection.read more

Staff is very helpful and kind. You can tell they genuinely love fur babies!! It's a little…read moreexpensive but that's like any pet store nowadays. They have a variety of options.