If I could give the Walmart grocery delivery a negative number, I most certainly would. I placed an…read moreorder at 9:30 am today. Was told it would be ready at 12:30pm. Then I received a text saying it was delayed 45 minutes....okay, I can deal. 3pm still no order delivery. My husband has cancer and I'm on oxygen. Neither of us were able to dig either vehicle out. I tried various avenues to get this resolved. I will be fair and say that I was more than slightly pissed off, mostly because of the lack of accountability and failed customer service. At 67 and 60 with health issues, instead of getting food that the money was taken out of our checking account, we are out of the money, given a bunch of blaming others. Even when, at 8:25 at night ( almost 12 hours since placing my order). I even suggested calling one of the local taxi services here in Greeneville to please help fix the issue. Instead I got a smart ass young man(?) reminding me that my opinion or the health of my husband isn't important because they will still make billions of $$$. Guess we now know where Walmart.com places and our local Greeneville Walmart places customer service.

WARNING!!!!!! This Walmart now allows ALL animals in the store besides Service dogs. I have…read morepersonally seen 2 dogs in a shopping cart as well as other dogs. THESE ARE NOT Service dogs!!!! My friend personally saw a dog squat and deficate in the aisle while the owner watched and then ducked down another aisle. I have been told by employees they are not to say anything. One employee in tears told me she had to empty a cart because a dog deficated in it and the owner hid the cart in the clothing section. On another visit an employee was wiping up dog urine from the floor. Today I was told a customer came in with a goat riding in the cart. I contacted OSHA and they said they woild look into it. That was a month ago. I also emailed corporate about it and got the b s story they try to please all customers. Maybe if more people complained something would be done. I suggest taking pictures of this as I have and as a last resort contact the tv stations.

There is a manager at this store that ignores the intercom. We waited over 15 minutes before she…read morelet us into the restroom and wasn't very kind. Not worth interacting with management when they make you feel unwelcome