Staff is friendly and pretty quick. We saw Dr. Smith who was very thorough and took the time to…read moreanswer all our questions. Hospital was nice looking overall as well, great first experience with our cat and will definitely be back!

Very professional and caring staff. I will be bringing all my crew here. My vet has retired. We…read morewere first time patients and we felt right at home.

I've continued to have wonderful experiences here over the past several years. I have a pet who is…read morerather nervous, and they treated him with care, allowing him to find his comfortable spot in the office and letting him take his time to adjust and allow them to care for him (as much as possible). My other cat is easier, and when dealing with a recent issue, staff once again treated her with care and explained everything to me, offering suggestions and explaining everything along the way. Costs were kept as low as possible, but tests and meds were needed. They made sure I was aware and ready for it. Just an absolutely phenomenal group there, and my little left purring away in relaxation.

I would've rated this clinic 5 stars back in 2018 all the way up to 2023 or so. Their…read moreprofessionalism, follow through, and reliability have declined steadily since then. My cat's vet (Dr. S) left recently, and I think that has been the worst decline I've seen so far. His new vet made a joke about putting me on SSRIs to help me deal with my cat's conditions, for example. I can't seem to get prescriptions filled or approved in a timely manner. They refuse to let me fill anything at Chewy anymore, making the excuse that the dosing from Chewy would make it harder to adjust his meds... we have never adjusted his meds without a full (and very expensive) exam. And now today, I'm sitting here waiting to hear from them about my cat's meds. He's been out because they were delayed in shipping. I was promised I would receive a call yesterday morning at the latest. I still haven't heard from them. I see plenty of positive reviews about dogs, so maybe bring your dog there. Sadly, they don't seem to care about my cat. After speaking with Brittany, their office manager, earlier today and bringing these concerns to her attention, she informed me that she had only called to confirm my phone number and then sent me an email "ending the veterinary-client relationship". Apparently this person is the manager of multiple clinics, so it seems that her attention must be spread a little thin because I had already informed her of the issue with the other vet. Clearly they didn't investigate it, so now the Louisiana Board of Veterinary Medicine will.

My pup loves the dog stop! Their daycare always tires her out and the staff if very nice.read more

Stay away from this place if you are looking for grooming! I…read morealways made my next appointment when I picked up my dog. So my appointment came up and I dropped my dog off at 10:00 for her 10:00 appointment. Right at 1:00 I get a call saying the groomer is having car issues and wouldn't be coming in. I can understand things happen unexpectedly but here is where I have an issue. She was supposed to be to work at 10:00 but you call me 3 hours later to tell me she wouldn't be coming in. At 11:00 when she hadn't showed up, I should have been called and told the situation and given the option to wait and see if she showed up or if I wanted to reschedule. I wondered around for 3 hours just waiting to pick up my dog. I should have been told what was going on! So on to what happened after. I had a call with the "manager". He told me the groomer would definitely be in the following Saturday and rescheduled me for that day. He also offered a discount. Ok fine. Saturday I drop my dog off again at 10:00. I got a call about 12:30 stating the groomer wouldn't be in because of yet again, car trouble. So the manager said he spoke with the groomer and she told him the car was fixed and she would be in. He scheduled this appointment and now I find out he lied! He offered to pick my dog up one day during the week and bring her to the place to be groomed. Some may feel comfortable with their dog being driven across the river by a stranger but I'm not one of those people! They also offered to pay for a company to come get her and again, that's not a good option. How on earth the groomer that hasn't shown up to work in weeks still have a job is beyond me. One of the workers gave me a name and email of the owner because I wanted to speak with them about what went on. Well she gave me a name and email but not of the owner. After walking to the back twice I guess the workers decided it would be funny to not give me the correct information. This place is ridiculous with the lies. The last text I sent o the manager went unanswered of course. Just do yourself a favor and go somewhere else. This place sure isn't worth your time or money!!!!

My dachshund is 13 years old and we move around a lot, so she has been to many vets. Dr. Kleinpeter…read moreand Dr. Cothron are hands down the best we have ever come across. They are very thorough and take the time to listen to your concerns about your pet and answer all your questions. They give a personalized plan of care based on your pet's specific needs and medical history. I know when my dog is with them or their staff that she is in good hands. They really do make you feel like your pet is their family also. My dog had surgery today. Alexandra and Dr. Cothron kept me updated all the way through. They calmed my nerves and listened to my panicked concerns prior to surgery when I dropped my dog off. Then they updated me right before surgery was going to start on the phone, and called me again as soon as the surgery was over to relieve my stress. I was able to meet with them again while picking my dog up to address any other concerns for discharge. I really appreciated it!! Another great thing about this vet is they don't over charge like some of the other vets in this area do. I took my dog to Perkins Road Vet hospital to get a quote on her surgery, they were going to charge OVER THREE TIMES MORE than what it cost here at Kleinpeter vet, and they were very rush rush to get it scheduled without doing a full assessment. One last thing I love about this place is how clean and bright this facility is.

I have never loved a vet clinic more! Dr.Kleinpeter is the most gentle, caring, and helpful vet…read moreI've ever come in contact with. The other woman vet was very helpful as well in my previous experience. To give a little insight both of my cats had interesting care needs: one had bladder stones and needed to be put on the diet to help with that and my other has allergies which an antihistamine helped clear that up... I have experience more than five other vet clinics in the past year with both of my cats where they were not treated for the root cause rather than just treating their symptoms... Needless to say, I am so grateful I found this vet because now I am saving myself my cats and my bank account from a lot of trouble. You can fully trust that your pets will get the best care here! Thank you guys a million times!!!

I don't know why I have never done this before! I took my sweet cat to The Royal Treatment to get a…read moregood wash because I used some new cat litter and it kept getting stuck in her hair. After being pampered and being taken care of by the team there, she came back to me looking more beautiful than ever! Her fur is so soft, and she smells soooo good. I can't stop snuggling with her! Thank you so much for Amanda and your team! You guys do everything top notch!

Brought my dog here and they are ABSOLUTELY AMAZING!! The staff is so nice and Jessica did a great…read morejob on my pup. 100% will continue to bring Archie to the Royal Treatment.

Do not trust this clinic with your pets. I brought both of my healthy dogs here to be spayed, and…read morethey both died as a result of the procedure. What was supposed to be a routine, safe surgery turned into an absolute nightmare. The lack of care, competence, and professionalism at this clinic cost my beloved dogs their lives. Please take your pets somewhere else if you want to keep them safe. I am completely devastated and will never bring an animal here agai

The Vet misdiagnosed not one but two of our dogs. She told us our dog had "early kidney failure";…read more 3 days later another Vet told us the dog was in late stage renal failure and our initial vet must not have learned much in Vet school. The dog was dead that day. Additionally, when we did take our dogs there her bedside manner towards the pets was lacking not too mention to other humans. She is only looking to take money. Worst vet ever.

After taking my pets to AVS for years I was dissatisfied with the care and decided to try Park…read moreForest after hearing so many good things. I was not disappointed. Dr. Emily Carlson was so knowledgeable and took the time to explain everything. I will be continuing to bring my pets there. Thank you Park Forest Animal Hospital.

Called the night before about end of life for my 18yr old dog. I was told just to come in the next…read moreday before 11 no appt needed. I showed up 1040am and was still waiting 2 hrs later. I have dreaded this decision so to sit and wait for 2 hours to say goodbye to my friend makes it even more heartbreaking to do

So absolutely in love with everyone at Crossroads! Today was my first time going to Crossroads…read moreAnimal Hospital and you couldn't tell by the way we were treated. From the moment Ms Donna set up our appointment we were treated like royalty. We must've been greeted by everyone that worked there and they all acted like Blue (my ridiculously cute Pitbull) was the most handsome thing on four legs. Although we received bad news they quickly came up with a solid treatment plan that was affordable and I have no doubt that they will get my boy healthy and happy again. I've all but given up hope to find a vet clinic that truly cared after my last experience with my previous vet clinic but they do! If you're looking for vet services, boarding, grooming or even daycare do your furbaby a favor and check these guys out.

I LOVE THIS PLACE! I only discovered this clinic when my former vet moved back to Baton Rouge and…read morestarted working there. Dr. Jena ahr was a diagnostic genius with my last Boykin when I went to her at Kleinpeter years back. The boarding facility at crossroads is incredible. I was blown away. The clinic IS top notch... high-tech in every way possible...the entire place does not smell like any animal has been there! The staff that I met are all great. This is a hidden gem-especially for anyone in Baon Rouge that wants to board their dog.  Lisa and Kylie took SUCH good care of my spoiled & high maintenance puppy. Day care here is special- Lisa clearly loves these dogs as her own. I've never seen such a CLEAN, immaculate boarding and dog day care facility in Baton Rouge- it is a quick drive up I-12 to central. It will be the ONLY place I board my dog Nasa from now on. Thank You again-Crossroads Animal Hospital! https://crossroadsanimalhosp.com/