The service was absolutely excellent . I was helped by a gentleman who knew his stuff. I needed…read morefittings to replace my well pump. He helped me From the beginning to the end with his expertise. You can find that one on one assistance like the good old days. The rest of the staff were also busy helping other customers . The gentleman got me exactly what I needed also giving me great advice on getting the job done right ! I went back to my cottage and tackled the job in know time at all . I have water flowing and everything is working perfect. A special thank you to the gentleman for helping me out. The value that store has, Not only by the employees but the merchandise is very fair . I go there all the time for My needs and bypass the big box stores to give this local business my support. Thanks again !

Not a bad store but the pricing is a bit higher than others. They do have a good select though.read more

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!

Staying in Essex over the 4th of July. Came in to have our propane tanks refilled here. Incredibly…read morehelpful customer service. Highly recommend. Wish we had a great hardware store like this nearby

Great little hardware store -- super helpful, friendly, and able to do everything from cutting keys…read moreto filling propane tanks (no tank exchange, just fills). Doing really well with COVID protocols too.

Above and beyond! Thank you for helping pick out a wheelbarrow for me and your assistance with the…read moremulch! Much appreciated!

As others have mentioned, the new owners offer outstanding customer service. On my first visit, I…read morewas looking for a particular style of screw for casement windows. A very patient young man helped me with my $4 purchase. And recently, we were able to drop off an old door and to have the screen replaced. They even asked us to bring in the paint and they painted the entire door. Excellent. Highly recommend.

We get our tree from Paul & Sandy's every year and it's such a fun tradition. The trees are hung up…read moreand shaken out so you can see what you're getting. The quality of the trees is great - 5-6 years and we've never had a bad tree. They're full, look green and healthy until the New Year and smell amazing. As a plus, there's complimentary hot cider and popcorn, which my kids love. Something I can say yes to after picking out our tree and it also provides a snack for the ride home.

Pumpkin Town is mostly a pre-K through elementary age playground but adults have fun too. There are…read moreendless photo stops: come back to the big pumpkin back drop if there's a line when you enter, go straight to face painting before that line grows. Backdrop cutouts, the tractor, and a grow line are other photo stops that keep you coming back. One heads up that admission doubles on weekends, but $8 per person wasn't terrible, and there's a discount if you buy hayride and Pumpkin Town tickets together. Pumpkin facts are all over pumpkin town (pumpkins are hand-painted, costumed each year, and stored nightly, etc.) and it's a fun scavenger hunt for these facts. Jumping houses, tubes, and interactive houses were the best parts for our little one. Credit/debit users, remember to bring cash for postcards as you can send them postmarked from Pumpkin Town, autumn treats like cider donuts and popcorn at the snack stand, and the catapults over the pond aimed at Red Sox and Yankees targets (must be a Mets Family here!). Also remember a couple bucks to cash for the breast cancer donation box, in memory of Sandy herself. Having to bring cash isn't my favorite but there was a farm stand and snack bar with souvenirs where cards could be used. Pumpkin Town is part folk art installation, part amusement park, part harvest fair, and a fun tradition. I only wish they had a Santa Town each winter...

Still a great place with great prices. We are greeted with an actual smile every time we walk in…read more It's not the usual monotoned 'welcome In' it's like a 'hey we're happy you chose us welcome in.' We always find what we need. They have a little bit of everything for us country folk living on the outskirts of the city. Highly recommend the poison ivy soap they sell. It works the best.

This is a fantastic hardware store with employees who go out of their way to help. Dylan changed…read moretwo license plate covers for me that without his help would have been impossible for me to accomplish. His knowledge and kindness made my day and reinforced the value of frequenting local businesses while avoiding the more impersonal big box stores. Thank you, Dylan, you're the best!

I have used this hardware store which is close to my house in Coventry instead of going to the…read morenearest Home Depot. The people are always friendly and very helpful and know a lot about hardware, instead of getting the wrong information at other stores.

A real "home town" hardware store. They've helped me select products to do a variety of products…read moreand they've worked out very well: Staining our deck, removing moss from our roof, and bug product for the lawn. We've lived in Hebron almost 10 years and it's nice that they know mine and my husbands name when we walk in the door. I always check with this hardware store before heading out to any of the 'big box' stores and often I'm surprised at the items they carry. We'll continue to be customers of our great local hardware store!

I am genuinely shocked by how much stuff this place has crammed within its walls. It might not be…read moreone of those big box stores, but you'll almost certainly find whatever it is you're looking for here.

Ace is the place. Local hardware stores are all about…read moreservice. Home Depot and Lowes have more selection but there is relatively no service. Ace in Southold takes care of you. Whatever you may need to fix whatever is broken...well, they can help. The store is well stocked and customer friendly. Whether you are a weekend fix it husband or wife or a tradesperson...This Ace is the place.

Sometimes I just call Shagbark to get advice on how to do something. They have a set team of…read moreknowledgeable folks who I can always rely on. I'm there all the time. We're so lucky to have a local hardware/lumber yard as good as this one.

Great business. Friendly people. They have what you need. They have pet supplies too!read more