We have been patrons of Woods Feed Store for 30 years. We have bought all our Dog Food there for…read moreup to 4 dogs at a time, and so much more yard and garden merchandise over the many years. Service has always been friendly and efficient. Always a warm greeting upon entering. A sincere "how can we help you". And they always carried the bags of food to our truck or car. Not so today. As I entered two other customers had just left the Counter. There were three people behind the Counter. An elderly lady whom I believe to be the Widow of the Owner, a young man and a young woman who was on a stool at the cash register. All there had been talking to the elderly woman who I suspect is their grandmother. I had never seen this young couple previously. Moments of standing the young woman finally asked what I needed. No smile. No friendliness. From her body language and demeanor it was plain she did not want to be of service. "Diamond Senior" I replied. "The 18 lb. bag". She started the register then asked "Do you want the 18 or 28lb bag?" "as I said, the 18lb bag" I responded with no irrigation in my voice. She pointed across the room and said "It is over there now?". I simply stood there speechless. She obviously expected me to go fetch it. The young man picked up on this, the Old Lady didn't. He took off across the store to the back wall. After more than a few moments, he rushed to the warehouse section and brought me the bag. So much for dropping it in my truck by the service door. I inserted my card into the machine got my receipt and left. No thank you. Just silence. I wanted to call the Owner to the side but she was just as oblivious to good service as was the young woman. I wanted to tell her that that girl needed to be properly trained or put out of public view. She has no business running the Counter, but fearing it is her Grandchildren, I left without saying a word. If TSC , which is a few miles closer to my home, carried the brand of food I need, this one bad experience would be enough for me to never go back. Sad. So many young people today do not seem to want to work. They want everything done for them. TSC and Atwood's demand all Associates to be Customer friendly and helpful. First question of their survey is "Were you greeted upon entering the door". I'll give Woods another chance. Maybe this was just an off day for the girl. We all have them. But, if this is a "new" attitude and how they will treat customers going forward, one more chance is all they will get from me.

From the owner: Specializing in: - Pet Stores…read more- Feed Dealers

The process for buying a mower and having it delivered to my home was a very simple process…read more Literally all it took was a phone call and an email to get everything done.

Very bad costumer service. You buy, pay and get not delivered as ordered! Don't deal with them and…read moreavoid to work with Tayler Toney

Best sandwich I have ever had!! Awesome! Waitress was so nice to our big group! Will definitely go…read moreback!!

Sandwiches are always delicious. Wonderful pies. Only problem is they go fast. The staff is…read morefriendly and helpful.

Don't expect to get propane refilled in a timely manner. Happened once and I went back a second…read moretime hoping for faster service...same result. Walked to counter both times, they call someone to fill propane...wait ten minutes...nobody comes out. All the while, there are 3 guys goofing off in the warehouse. Never again will I set foot in that place! I want to support local businesses, but I guess I'll take my business to Tractor Supply.

I do not recommend buying equipment from this Bad Boy dealer. In November 2020, we purchased a used…read more2014 model with 300 ish hours on the mower. We purchased the mower from a salesman named Brad near the close of business. Brad told us he was new and didn't really know the answers to our questions, so he called the manager, Josh, a couple times and also got the mechanic from the shop to answer our questions. We explained that we planned to start a small mowing business and asked their advice on the particular mower we were looking at. the l The shop guy told is it had been fully serviced, taken through the shop and checked out and also that it had a new battery. We later saw the battery sticker date was 2018. Our mower has been in our shop all winter. Now it's March so time to mow a little out back. Start the mower up and go to use it, belt comes off. When putting the belt back on, it was observed that motor bolts were broken off which caused the belt to come off. Today, when we called to see if the mower was ready, my husband was told that the manager wanted to speak to him. Josh called him back and told us that there was no way to know when the bolts broke and they would not cover the work. The bill $214. I called back down there to talk to Josh myself. In a nutshell, he told me that it's a used mower and I should have bought a new one if I expected no issues. I explained that we were getting ready to purchase mulching blades, a weed eater and a backpack blower but that we did not intend to give him any more of our business if he expected us to pay $214 for a mower we haven't even used because it was winter.... he said he would not be held hostage by the threat of a bad review or the threat of our business going elsewhere. I didn't intend anything I said to be a threat, but rather an explanation of our intentions. Josh said he didn't know how many hours were on the mower when we bought it, despite our sales slip showing the hours. He says there's no way to know if it was like that when we bought it but the hours reflect that the mower has not been used. Selling used mowers has become equivalent to stereotypical used car sales tactics. High prices, big promises, say whatever needs to be said to make a sale. At the end of the day, you, the one who trusted the word of a local small business, you are the one left holding

I highly recommend never using this business. They have absolutely the worst attitudes for a…read morebusiness directed toward customer service. They are the warranty place for Husqvarna and hopefully when I get finished talking to management at Husquvarna, they will no longer be. They talk to people with derision and contempt and instead of trying to be civil, hang up on you like adolescents who haven't yet developed communication skills. That is when you are just trying to talk to them. Heaven forbid you actually need service or work performed by them. They will put you off for months crying that they have no mechanics on duty. Who's fault is that, that they don't schedule mechanics to be at work. The truth is probably closer to them not being able to keep mechanics because who wants to work for people this contemptible? I hate that they are a Bad Boy dealer because Bad Boy is an awesome brand but I feel that if allowed to continue they will only give them a bad reputation. I think I shall also talk to Bad Boy management just so that they are aware of the type of people running this business.

If you want a great mower and unmatched customer service. I highly recommend going to see Lane at…read moreTriple C!! I have purchased several zero turns and other lawn equipment from them over the years and they always take care of their customer!

From the owner: Triple C Sales & Service has been in Conway since 1994. We specialize in commercial grade outdoor…read morepower equipment. Our commitment is not to be the biggest but to be the best Outdoor Power Equipment dealer in Arkansas. We will always be fair, honest and provide great service. We will always have or make the best prices. Our staff is friendly and knowledgeable. So if you're looking for a zero turn mower, tractors, or other outdoor power equipment come see us at Triple C.