Great little store and nice people however, just bought a Cub Cadet LTX-1040 riding mower from them. BUYER BEWARE! Within 1 hour of use, the deck belt snapped. Being so unusual I discovered that this is a known issue on the Cub Cadets.
I contacted the local store indicating that this is unacceptable and that I wanted to swap out for a new mower. I was offered a free belt but since the mower was dirty they wouldn't take a return because, " we would be unable to resell it."
My thought on this is that you wouldn't want to resell it due to a defective issue and I wonder how many items they have sold the public that were returned due to defective issues? This proves that the Assistant Manager does not care if you get sold less than quality products.
I didn't buy this device to be a Go-Cart. I bought this to mow and it fails to do so. Of course it's dirty! If you buy a lighter for a cigarette, you don't know it doesn't work until you try it. Does this make the device resell-able? No!
Good service on day to day things but be careful, this store has proven that if you get a defective product, they do not stand behind it or you!
Good news is: I can now take my purchase order for gates on my property over to a manufacturer in Paris rather than deal with Big Farma (like that? Lol) that's $1,000 worth of business lost thanks to being given an example of less-than-compassionate service. read more