It all started out just to see what our house would go for. Ryan contacted me and came out to chat…read moreand get things started for us. He said his company already knew a guy that was interested in our house before it ever went any further. I asked the very first day what percentage he gets from it and that we are not a family that has money. Everything that we made was going into moving to another state. He stated that it was 5%. 2.5 for him and 2.5 to his company. I said that's over $20,000, that's a lot. He further stated that it is always negotiable. He made it all sound good. He was very nice. As things went further, it was almost impossible to get ahold of him. He would never answer his phone. My family was stressing out and needed questions answered and he just wasn't there. We ended having some money problems and asked him about that 5% and how he said it was negotiable. He displayed no empathy but stated that he would ask his boss and that she probably wouldn't go lower than 4% and that he'll get back to me. He called me back a little while later and said no. That's it. Just a "no". This is $20,600 they got from us without doing any work. It wasn't posted and shown to a bunch of people. It went across their desk that we wanted to sell and they already knew exactly who wanted it. Easy money. I expressed to Ryan that I was disappointed and that I feel our best interest was not in his mind. He apologized but it very obviously not sincere. On our last day he showed up and saw how stressed we were, with a uhaul filled top to bottom and side to side. I explained multiple times that there was going to be some things left behind and if that was okay. It was clear we didn't have room. He said it was no problem whatsoever and that he would just bring his truck over or even a trailer if needed, after we left. That made us feel so much better. Took away some of that stress. The next day as we're about 4 hrs down the road to Colorado he texts me a picture of the trailer at the house, rudely stating that is was more than two empty boxes. Then, he texts the realtor from Colorado the same thing. What was that supposed to do, other than to be spiteful? Is that how a company with such a big name acts? As far as I'm concerned, Ryan earned $100 from putting stuff in a trailer and not a cent from being our realtor. He would tell me that his phone was on "do not disturb" and didn't know how it happened then tell my wife he was on a road trip. Everything about that experience was horrible and I'm sure he was praised by his team on making that money that quick. Disgusting, fake, unprofessional and has a lot to learn about customer service. It was obvious what I was saying went in one ear and out the other and that ended up with us being the bad guys. It's a shame. Being a realtor doesn't put you above anybody else.

Dishonest about condition of house. Represented both sides of the deal and clearly they favored the…read moreseller. The house was left in a condition that voided the language of the contract. When confronted Andy Johnson of coldwell agreed to cover the costs of rehanging the doors, and replacing a rotted door frame that caused a carpet to get moldy. We are the cost of the new carpet 1400$ , while Andy agreed to cover the doors, when the quote from Andy's recommended contractor exceeded his expectations Andy revoked his agreement leaving us high and dry with the costs. I will add by representing both sides they took in 6% of over 300k. Or 18,000 dollars in commission. We are a disabled veteran family and the condition the house was left in has caused us hardship and stress. Thank you Andy and Coldwell banker for such an honest experience. I will be sure to buy my houses and recommend my friends and family to some one else in town. I've heard TR hunter is decent.

Dan was great to work with. The photos came out fantastic and he really captured my personality. I…read morehighly recommend him!

From the owner: I’m a photographer based in Florence, Or. specializing in portraits, headshots, and events of all…read morekind. I strive to capture those special moments that you will treasure for a lifetime or to provide professional images that are useful for whatever your business needs may be. I offer my ingenuity and unique perspective on people, places, and things. In 2024, I was awarded best photographer in the town of Florence, Or.

I submitted a bid to a number of surveyors to identify my property boundaries. Northwest Land…read moreSurveying, Inc. bid was $2,000 below the higher bidder. Rob and Ron were very punctual with the appointments. Their job was impeccable showing the highest level of professionalism in all aspects of their work. The work was completed as promised. I strongly recommend this company for surveying services.

Jessica and Maygan and their team have been incredibly helpful and attentive in all of my real…read moreestate dealings. Very pleased with their responsiveness and knowledge. Highly recommend! Thank you, ladies!

The following was emailed to the Senior VP…read more Greetings, I believe when someone chooses a title company there should be a level of professional courtesy and integrity, a disarming and approachable atmosphere. I believe the customer should feel welcome in any space related to a major financial purchase. When I dropped off the earnest money for my potential real-estate purchase, my initial impression at the First American Title in Florence Oregon felt unprofessional and guarded. I chose First American Title in Florence Oregon because of the positive experience I had with First Amerian Title in Eugene Oregon. I was surprised when First American Title mailed the transmittal paperwork to my PO BOX with the expectation to mail it back at my expense. In the past, I met with the title company officers or agreed to DocuSign. I regret choosing your office in Florence Oregon. I refuse to sign the papers and pay the postage and mail them back. I'll lose the purchase and earnest money. I can save the earnest money in one month, it won't be a major financial loss, but I refuse to sign the papers and have any association with your office in Florence Oregon. If an attempt had been made to contact me and resolve this beforehand, you would not be receiving this email. Good day.

We couldn't be happier! Working with Dale to find the right home for us was a pleasure. His depth…read moreof knowledge, in real estate, as well as the history of the area and market, are invaluable assets for his clients. In addition, Dale is a very kind, thoughtful gentleman, who cares about his clients goals. We would love to continue working with Dale, but he already found us our dream home. Thank you Dale, for all your help, advice, and 5 star service!

My Wife and I are looking for property on the Oregon Coast and came across Dale who went out of his…read moreway to spend time with us - with no expectation of a sale. Dale told us that he would spend a few hours with us and that it would save us a lot of time and money. I was skeptical - sounded like a sales pitch, but we took him up on it and I'm really glad I did. Dale spent just a few minutes getting to know us and what we're trying to do, then immediately explained our options. It's clear he knows his business, and the Florence area. He showed us around Florence, listened to our ideas, made some suggestions and opened our thinking to some great new options. I highly recommend Dale to anyone that is thinking about Real Estate along the Central Oregon coast. It's worth your time to call Dale!

I was interested in a piece of property in Florence, OR so I called Windermere and asked who the…read morelisting agent was. I called the listing agent and left a message asking one simple question as to if there was any mold inside the house. The agent's voicemail did not indicate that they were on vacation. It has been five days and I have not heard anything back. This is absolutely terrible service. I will not be doing any business with this company in the future.

From the owner: Florence Oregon real estate brokers & buyer's broker w 30 yrs local experience selling homes, land,…read morecondos, trust properties and forclosures.