The space was very clean and I saw the proprietor cleaning while I was there. The single stall…read morerestroom was also clean and smelled like cinnamon! Machines functioned well and were fast.

Let me start by saying that I hadn't used public laundromats for decades until recently when my…read moreusual W/D were on the blink. Naturally, I examined the reviews of my nearest laundromats and seeing the bad rap others had given to Midland Plaza Laundromat -- especially the reports of roaches (uck!) and poor maintenance of the machines -- I had to muster up some courage to even try this one, encouraged by the far more recent, and glowing, reports of conditions after the ownership changed. I am SO GLAD I opted to just TRY Midland, as I would have missed the chance to see what a laundromat that's run RIGHT -- with the CUSTOMER's needs and priorities in mind -- looks like! Of course, they had the usual (well stocked and functioning!) soda pop, water, and candy dispensing machines, but I was more impressed by the MULTIPLE dollar bill to coin changing machines available and functioning, for $5 bills and $10 bills (and perhaps $20 bills, though I didn't notice it, specifically). An added bonus was a machine that dispensed items you might be kicking yourself for leaving behind, like, laundry soap, fabric softener sheets, even plastic bags in different sizes to take your clean laundry back home in. With all these perks, it's no surprise that there were an ample number of washers and dryers available AND functioning. But I was even more impressed by the INDUSTRIAL-sized washing machines -- which I'd never seen before in person, only in documentaries about hospital-type institutions -- these monsters accommodate MULTIPLE (if memory serves, 2 to 5 to ...7? more?) REGULAR-SIZED LOADS AT ONCE. What else?....Along with individual seating, there are multiple tables that can seat 4, with -- even better -- nearby electrical receptacles where one could recharge a phone, if needed -- and yes, I needed and did so. At least one restroom was available (there could have been more, but like the $20 bill changer, I just didn't notice). And the condition of that restroom? Like the rest of the premises, perfectly acceptable and tidy! Most impressive to me was the owner, whose name -- if I recall correctly -- is Terry (and I hope she'll forgive me if I've gotten that wrong!) Terry was on the scene and working hard 100% of the time. Seriously, it's been a very long time since I've seen someone work so diligently. Despite that, she seemed to be perfectly happy to stop and pay close attention every time I asked her a question, and she even proactively offered advice when she could tell (I guess from the eyes in the back of her head lol) that I needed to hear about operating a new-to-me machine -- and I am very grateful for that! Seeing this hardworking owner in action helped me understand WHY there were NO -- I mean, ZERO -- insects anywhere on the premises from front to back, including restroom, from the moment I entered her store to the moment I left it with my clean laundry. I can say I've never seen cleaner laundromat facilities in my life! I sincerely hope Terry is very happy in her work and that she remains very healthy and vigorous for many years to come. Because I could see some of my neighbors using her laundromat facilities, too, and -- although I will soon have no need for a public laundromat -- now that I've seen the high caliber of service and the well maintained equipment and premises she is providing to all who enter her store, there is no doubt in my mind that she and her store are a genuine asset to the entire neighborhood and we are fortunate indeed that she is here.

I lost money in the washing machine, meaning, I put quarters in but washer wouldn't start, so went…read moreto another machine and paid a second time for a wash load.. there was a. note on bulletin board if you lose money on a machine, leave a note with machine number and what happened and they will refund you...so I did....I got the nastiest email from the owner saying they had watched me on security camera and I did not lose the coins in the machine, was trying to rip them off and I was a cheating person ...really intense and off base I would not recommend this laundromat

The cost is more for smaller machines compared to my normal laundromat, which sadly is not open 24…read morehours. I get a weird vibe when I'm there at night. It just doesn't feel safe. The other thing is it's really cramped. I got way too many small machines and too many machines in general for the floor space but I would still give it at least four stars cause everything seems to work

Went there in Sept 2024. Super clean. Great pricing. Staff on-site and ready to answer your…read morequestions.

Seeing how busy it is i'm surprised it stays so clean! Great staff that work hard to cleanup after…read morepeople and help when there is an issue with a machine.

I was impressed with the turnaround time, and price. This is my new "go to" cleaner in Maryville.read more

I took something for repair since so many other dry cleaners no longer have anyone to do…read morealterations or repairs. It was done very well, and exactly as promised timewise. They also do a very good job on cleaning, very professional and friendly with competitive pricing.

Not many good choices to do laundry on vacation. So glad I found this place. Everything was clean…read morewell taken care of. Soap bags change all working Good value for wash and dry. I highly recommend coming by to get your clothes done

Filthy, filthy, filthy! Our campground did not have a laundry area so they recommended them as…read moreclose. Place is incredibly filthy, so many machines not working, the washers stink! The buttons don't all work so you can select warm water and it will move it to cold. Trash cans overflowing we had to wipe off a table to sit at. Counters where you're supposed to fold on are filthy! Machines for the extras like coins, laundry soap etc not working. This place is a disaster! I wish I had driven into Severville and found a place.

we were trying to do our laundry and it they still had one hour and 15 minutes till close and they…read morewouldn't let us wash because it was to late don't close at 8:45 when your sign says 10pm

Soap N Sudz is an exceptional laundromat! The folks working are very helpful and friendly. The…read morefacility is extremely clean and comfortable. Soap N Sudz has high efficient and fast, Speed Queen washers and dryers. They take coins and credit cards and the cost is very reasonable. They also offer same-day and next day service and folding at a reasonable cost, and they even deliver to your home! I highly recommend this place and I will be back!

Very nice clean modern laundromat. Various sizes to choose from all new machines. Many ways to pay…read morecoins cash or card. Some people like to complain and leave bad reviews for any reason but I'm only leaving a review because people should know when things are done well too. I recommend this place. Also I saw the other review and if the lady actually read the sign it says to report vandalism call ... which would go to the police, however the number to the owner is posted all over the place.

Been to many laundromats, but this one not good. First washer took my 3.50 and would not run. Phone…read morenumber for management turned out to be 911. They could not help, of course. Finally got 2 working washers and when finished clothes came out soaking wet. Now to dryer. Most laundromats are 25 cents for about 8 minutes. These are 2.00 for 33 minutes! They obviously know that it is going to take longer to dry these wet clothes, and the Customer has to pay. The laundromat in Loudon on Hwy 11 is much nicer. Go there.

I had good results from using this service but others had mixed experiences…read more Schedule your necessary alterations well in advance to be sure

I was very hesitant to try this place due to some of the reviews I read…read more Cons: 1. The phone # listed online is different than the one listed on the sign outside the door. 2. She only accepts cash or check and this was not discussed via our text convo or when we discussed me picking up. So I had to leave and go get cash (which during Covid would appear to be more of a hassle than it ever should be) 3. Hard to find. The sign is in the front and the only entrance is around the back of the building on the bottom by the hair salon. I would've rather not have had to drive over, to see a sign with a different phone # and different hours of operations. But I do understand that not everyone is tech savvy & probably doesn't do much social media. Pros: 1. Quick response: I text the # listed on the door and got a prompt response for an apt the next day. 2. Appointments: She is doing appointments only due to Covid. I wore a mask, she wore a mask and no one else was inside during any of my visit. I had the lining of a dress for a wedding I'm attending hemmed. 3. Quick turnaround: My apt was on Tue., and I was able to pick up Fri. morning. I will say that almost $18 for the liner to be hemmed seemed a bit steep to me. I worked in prom & bridal for a long time & that typically ran $10-12. It was a very simple fabric as well. But I'm happy with the quick turnaround. She was there when she said. Over all, she was friendly, the place was clean, and her work was great for a hem!