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Townsend Custom Upholstery

4.9 (31 reviews)

Services - Townsend Custom Upholstery

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Furniture reupholstering

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The most beautiful repair job
David S.

My dog completely destroyed my couch cushion by ripping a hole in the fabric and tearing apart the cushion itself. I loved that couch, and I was heartbroken at the thought that the damage might be irreparable. On Monday, I reached out to Townsend to explain the situation, and they instructed me to bring the cushion in. I delivered it that same morning, and they assured me it would be ready by the end of the week, if not sooner. To my surprise, they called me the very next day! Not only was the repair completed incredibly quickly, but it also looks absolutely stunning. I am truly grateful for their craftsmanship! 20 out of 10 would recommend!!!

Before
Stefanie H.

Super happy with the work Townsend did for us. We used them years ago, so they were our first call. The headrest of our leather sofa became damaged. Townsend quickly made the repairs and did a great job matching the leather. He even had suggestions on how this may have happened & ways to avoid it in the future. A few things to know - they haven't been on Main Street for years. They are now located at 420 S Curryer. Don't be confused by the sign on the building - it's no longer the Piano Palace. We hit a couple of snags but only because our sofa has an actuator that moves the headrest. Once that was figured out, the owner actually delivered it to our home. The workmanship was outstanding, the price was fair & the work was completed quickly. We will definitely be our first call next time!

Proof is in the pudding!!!
Israel G.

The BEST experience. Gilberto is a master at his craft and he and his wife make a spectacular team. They went above and beyond in picking up and dropping off my leather sofa that was ripped up by our puppy. The seats dont come out and I could not believe my eyes. It looked as if the rip NEVER happened. With 35 years of experience, you are getting top notch service and craftsmanship. Don't believe me? Take a look at my pic. I also know that this business takes care of the Chumash Casino on a regular basis and even reupholstered 2,500 pieces over a year's time. You don't get these kinds of contracts unless your service and quality is a cut above the rest. AND you don't get 5 stars from me unless you stand out head and shoulders above the competition. Don't hesitate calling Townsend Custom Upholstery. This is a real craftsman with a big heart for the community.

Beautiful work by Townsend!

Beautiful work by Townsend! They have done several pieces of furniture for me and I am so happy with the results

Sprinter Van conversion booth table-to-bed modular custom Upholstered cushions!
Sienna P.

I tried so many other upholstery shops and no one would respond to me or were very flaky , but then I found Townsend :)... This place was so friendly, effortless, professional, humble, knowledgeable, and quick, which is so refreshing. Customer service like these guys are so rare these days. The product they provided was/is beautiful and very reasonably priced. Thank you :)

Robert M.

Contacted Townsend Upholstery to install sheepskin seat covers on my Cadillac XT5. It was a perfect tight fit. Great Job.

Ray G.

This guy IS THE BEST in the business when it comes to reupholstering furniture. In fact, he's so good, even CHUMASH CASINO trusts him with ALL their chairs. They love his work! And you will too. He goes above and beyond to help repair any sofa. First he asks to send him some pics of your furniture. Then he shows up the same day to pick it up. Had it back looking BRAND NEW by the end of the week. Can't even tell where the original damage was. He's got a heart of gold too with a Givers Gain attitude. If you ever need a piece of furniture repaired, don't throw it out!! Give him a call

Perfect fit!

Needed a special order for my bay window seat. I bought my own upholstery fabric. Here's the result. Beautiful!

Before

I bought a chair at a thrift store and these guys brought it back to life. I live down the street from the shop and they helped me transport the chair. I couldn't ask for better customer service and the price was reasonable. Will definitely use a again.

Aricka L.

Townsend came highly recommended to us by friends and coworkers. We wanted to reupholster our leather couches that our boxers have over the last ten years have scratched up to the point that the leather was just peeling off (it wasn't leather we found out but a form of leather) First he has you text pictures of what you need done then he gives you a price. Our couches we loved because they were oversized, deep and really comfortable. They had good bones, just needed new leather! First he picked up the cushions and was honest that he was really busy and it may be a week to ten days. No rush, we have another sitting room. Then he picked up the couches and again we told him no rush. My couches look as they did the day we bought them except now it's really leather. We will get another ten years out of them. (And oddly the boxers don't want to sit on them so the covers I just bought might stay in the box)

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6 months ago

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5 months ago

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29 days ago

Gil and his crew did an amazing job on our 40 year old chase, they are artists in the upholstery field

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2 years ago

They did exceptional repair on my BMW. They repair the roof lining and the front seats. I recommend this business.

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9 years ago

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3 years ago

Four chairs were upholstered perfectly. Will use Townsend for any future upholstery work without hesitation.

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8 years ago

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Ask the Community - Townsend Custom Upholstery

Review Highlights - Townsend Custom Upholstery

I took 6 dining chair cushions 4 window seat cushions and had Gilbert make me 10 pillows for my window seat.

Mentioned in 8 reviews

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Leo's Upholstery Shop - Seats !!! Done by leos!!! 5 ***** !!!

Leo's Upholstery Shop

(7 reviews)

I normally don't write bad reviews on here but my (short) experience I had at Leo's last week…read moredeemed an honest review of my interaction. I just recently purchased a car that needed the convertible rear window seam fixed so I naturally searched google and here (YELP) to see what came up, having never needed an upholstery shop in the past I wanted to see what my local options were. Instead of calling I like to meet face to face when it comes to car stuff in order to see who I feel most comfortable leaving my car with and hopefully to build lasting connections since I modify a lot of cars. Leo's was at the top of the list in my online search so I visited them first. I met with who I believe was Leo and explained what I was looking for, he looked over my car and gave me a quick quote. He then offered to grab a business card so I can call when I'm ready. I said "I would love one because I just picked up the car and never used anyone for upholstery so I'm shopping around". This is where the whole experience unexpectedly turned. Leo instantly changed his tone with an almost child like response of "well I'm not going to give you my card if you're shopping around...that's a waste of my time...you're wasting my time". Keep in mind he was already walking away to grab the card from his office and we've only been talking for no more than 5 or 6 minutes. I was shocked to hear this response and asked why he thought I was wasting his time (which must be extremely valuable if he can't spare 5 minutes for a potential new customer). He responded with "you're shopping around, you're not going to come back, my price can't compete with others" etc. I tried to tell him he was the first place I've been to and naturally like any consumer I'm going to go around to a few places, get quotes, check out their work, ask friends if they recommend them, etc. before I make a decision but I couldn't get a word in. He continued ranting, saying he does quality work (which I don't doubt judging by other reviews and photos) and I'm not going to pay for his quality of work so I can go somewhere else as he proceeded to walk away. I was shocked that in a matter of me telling him "yes, I would love a card" that he felt the need to assume I was looking for a bargain fix, and even if I was, he decided to throw out all customer service skills a business owner should have when reacting with a potential customer. The irony of all this, and why I'm giving two stars and not one, is because Leo's price was actually one of the cheaper prices I was quoted that day so had he not freaked out on me and treated me like a real customer I would've been back that afternoon to book my appointment based on the combination of the quality of work, price, and my initial impression of him...until his unwarranted attitude change. This is a heads up for people shopping around, I'd only recommend Leo's if you undoubtedly know you're going to book an appointment upon your visit because the prices are fair and the work looked good, however the customer service is a crapshoot based on my visit and to me that goes a long ways.

My husband and I took some chair cushions in to Leo's on a saturday morning to have them re-stuffed…read morewith foam. When we arrived, we met Lisa who helped us decide what kind of foam to use, measured the cushions and called Leo to get a price. The cost was less than $75 for both cushions. We were told they would be ready on monday. Monday arrived and Lisa called me with an update, and said that there was a bit of a problem and I needed to call her back. The problem was simple, there were some tears in the seam (where D rings had been), and he wanted to know if we wanted new d-rings or just to sew the holes up. We decided to sew the holes up, and Leo said our cushions would be ready in 15 minutes! He sewed them up perfectly, our cushions have never been better, and the price was perfect. We're very happy with our experience at Leo's and will be back when we have more work for them!

Romine Seating

Romine Seating

(3 reviews)

I guess all they normally are capable of doing is slapping a piece of Naugahyde on a bench seat and…read morestapling it down and calling it upholstery. Four years ago, and yes I'm still pissed off about it so she's going to get the review she deserves because she never made things right, I made the huge mistake of hiring Amber Romine to re-create some pads for a vintage Knoll Barcelona chair. IF you can find one they run about $1,200 I'm not stupid, I know it was gonna take some skill and I was happy to pay for it but I had purchased very expensive new old stock fabric which could not be replaced or re-sourced so I wanted to make sure I chose the right upholstery team. I spoke with Amber at length both via text and on the telephone, she said she's open 24 hours a day but it took several days for her to get her act together just to meet with me so I can give her the material, the sample pad to be used as a pattern, and instructions on how I wanted it completed. She told me it would take her approximately three weeks which was completely reasonable, at four weeks I had not heard anything from her so I began reaching out. I reached out over the course of the next 2 1/2 weeks before she finally responded at which point she advised that she had chopped my vintage fabric into dozens of different pieces to be sewn back together instead of following the pattern sample I provided. Now she admitted that she was in way over her head and there was no way she could complete this project but she would be sure to return my vintage fabric which was now in literally dozens of pieces When it became apparent that I was very unhappy with this option and the fact that she had absolutely destroyed the fabric before throwing the towel in, she refused to communicate further or even meet with me and return my property. Nearly 3 months after we our last communication, she suddenly shipped back a box with the pads, original cover which had been totally destroyed and all of my vintage fabric chopped into little 4 x 4" squares. No compensation for the destroyed fabric, no apology for wasting three months of my time and destroying the fabric, nothing. And now she's hiding from the process server. This person is pure evil and does horrible work, actually I can't even say that, she just doesn't do any work. She's an absolute crook. AVOID AT ALL COSTS!

I used them to reupholster our booths and chairs in the restaurant. They matched the colors…read moreexactly, were prompt and accurate in the estimate. They picked up after closing and returned before opening. They even did extras for free. The booths and chairs look great! Very happy with their professional attitude and quick, excellent work! Vic's Cafe

Townsend Custom Upholstery - reupholstery - Updated May 2026

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