I don't recommend this place.
If I can give minus score, I would like to give the manager and the property management -5 stars.
First, the manager (Anthony) is awful and does not work his job. When there are maintenance issues, even when I texted him, he constantly delayed my work. Due to the neighbor's water leaking, our carpet was rotten and smell really bad. Even when maintenance people saw the situation, they said we needed to replace padding, but the manager only provided shampoo with vacuum twice, but the situation was the same. He promised to replace it later, but he did NO SHOW 3 times without notice and broke the appointment 3 times. No explanation of the procedure felt me the manager ignored me. Finally, when I visited the property management to request maintenance, he pointed out his finger to my face and he said "why do you look at me with those eyes, and you are making a mistake today. You should respect me. You always making complaints" He humiliated me and threatened me physically and verbally.
Second, the manager does not want to handle neighbors' noise. Our neighbors were making noise several times at 2:00, 4:00, 6:00, 7:00 A.M in the morning without sleeping while turning on the TV or music loudly and used washed at 4:00 AM. However, when I asked him if he can relay the message to be quite during the sleeping time, what he said was "they are doing night shift, and why do they have to follow your sleeping time? Is it matter?" Literally, his answer was very bad and uneducated. This is because under the state law, the time between 10PM to 7AM during the weekdays, you should be quite for others, and it could be until 8AM or 9AM during the weekend. Moreover, logically, it does not make sense, because if my neighbors do night shifts, then they should not be at home and they should be more quite during the night (10PM-7AM). I was dumbfounded and angry with his reaction because he transferred the reliability to victims and customers.
Third, as the manager does not go over the property frequently, there are very nasty stuffs close to swimming pool, trash bin, and post box. Especially, the trash bin is really nasty. Dogs' feces are on the floor, so if you want to take out the trash, you can't help to stamp it sometimes. As the trash bin is not emptied well, people put their trashes out side of the big trash bin, and there are many flies and maggots. But the manager does not care.
Fourth, the gate does not work well, so one day tenants had to open it manually, and 5-6 cars were waiting inside to go out, but the manager didn't even show up. Also, after the snowing days in Feb, they just opened the gate for 24/7 for a while, so there could have been safety issues.
As the post box is outside of the gate, when you want to check up the mail boxes inside, you should use your car to open the gate. There is a small button, but it is broken and never fixed.
Five, there are people who are smoking Marijuana, and it is illegal in Oklahoma State law, and it can affect badly on your health due to second smoking, but even when the manager knows about the fact, he did not deal with it.
Six, the back yard is not closed, and there is no barrier between other neighbors, so it could be dangerous: safety issue.
Seven, another issue is heater, which means during the winter, it does not work properly. Even when you set up 76, when outside is cold, the room temperature is still 73.
Lastly, he suddenly posted a paper on my door that I should leave my room, but there were no reasons. When I asked him to give me formal letter so that I can understand, he said because of the visiting property management. He called it "yesterday's incident". But it was the incident that he threatened customers. I have never experienced this situation, even though I leased many places in Oklahoma.
It depends on your decision, but my experience is awful and when I talked with other neighbors, many people had the same opinions. I don't recommend this place. You had better find other property managements first. read more