AVOID THIS AUTO SHOP AT ALL COSTS!!!…read more The mechanics at this shop are simply uneducated and unprofessional at what they do. I had trouble filling my car with gas. Every time I go to a gas station and start pumping gas into my car, the pump randomly stops but my gas isn't even close to full. So I had to continuously press and press the gas pump until my car was full of gas. So I took it to Reds to see what was wrong with it. The guy there said the Evaporation Canister and Vent Valve needed to be replaced. So I gave them permission to replace them. When they got it fixed I took it back to my local gas station and my car still had problems filling up with gas! I called Reds to set up an appointment to get it looked at again. So I had to drive all the way to their auto shop in Lockwood and drop off my car again. (I live in Billings by the way) The next day they called and said that they needed to install a vent hose in my car. I gave them permission to do so. After they installed it, they took my car to a nearby gas station at their auto shop and filled it with gas to see if it had any problems. Luckily it didn't. When I got to their auto shop to pay, they told me that they had to spend $10 to fill my car with gas to see if it was fixed. They said that I didn't have to pay for that. However, after I paid for the work to be done, I saw on the receipt that I was charged $10 for the gas that they put in. I then asked one of the mechanics if replacing the Evaporation Canister and Vent Valve was necessary to resolve the issue of filling my car with gas. He said that he wasn't sure and there was a chance that I didn't need to pay the amount of money that I did to get it fixed (which was $800). There was another problem that I had with this auto shop. I noticed that my car was leaking oil. I took it to Reds because they already knew about it when I bought my vehicle. They told me to bring it back to them if I noticed the leaking had gotten worse, which it did. I called and told them that I needed this leak fixed. They fixed it, but they replaced my breaks too, which I gave them NO permission to do so. I noticed this after I paid and received my receipt. They charged me an extra $368 for something I did not ask for. When I called Justin at the auto shop for an explanation and a refund, he said that I gave them permission to do my breaks, but I never did. I also called Eric, the owner of the shop, to explain what had happened. He never believed me and both he and Justin were unprofessional and rude in their responses. I would've never thought I would run into as much of an unprofessional owner and worker as Eric and Justin were. After all of this, I never got my money back. The employees at this auto shop are greedy and only care about your money. They don't care about you as a customer. This is the worst business I have ever been to and I will NEVER trust them with my vehicle ever again. Take your vehicle to another auto shop other than this one that will actually value you as a customer, won't rob you of your money, and will know how to operate a vehicle correctly.

Reds has worked on my granddaughters Jeep a couple of times in the last few years. Of course it is…read morealways a crisis when she gets a hold of me because the Jeep is not running. Well every time I have her take it to Reds they get it done and for a fair and reasonable price. The work that they do is awesome and they always let you know what they are doing and get your input The only place I would have work on her vehicle

Pilot is a great place that has a lot of things. The reason for the 4 out of 5 star is because…read morewhen I stop to get gas with my credit card and it asks me if I want a receipt, I have to go inside because it is either out of paper or its broken. What's the point of paying outside if you need to go inside to get your receipt?

I'm here right now on my 34 hour break. Went in to take a shower, the guy behind the counter said…read moreno showers were available I asked "how long is the wait?" He told me that no showers would be available at ALL. I asked him why, he said housekeeping didn't come in today. I asked what about tomorrow? He said "If someone shows up." Lazy employees!!!! There were 3 cashiers at the time! One could have easily cleaned the showers! Hell!! I offered to clean it if I could take a shower!! It's hot, I need a shower! How hard is it?! He wouldn't allow that either, of course. Pilot in Billings, MT, you lost my business.

I would give less stars if I could. I stopped for gas on a Sunday morning on 6/23/19, and I…read morereceived the worst customer service I can recall. I attempted to use my Exxon CC at the pump. It said to see attendant. I did. Very loudly, and In front of other customers, the female attendant with blond hair told me to leave my CC with her, pump my gas, and come back in to pay. I felt like a criminal as other customers stared at me. Regardless, I did as instructed. When I returned to sign a receipt and collect my card, I asked why I had to pay inside. Again, very loudly, attendant informed me that the pump did the same thing to other customers -- I would consider that to be a malfunction. So I said, "Let me give you a tip, next time, let the customer know the pump is not working properly." She immediately shot back, "The pump is working, HONEY!" I said it obviously wasn't and walked off to use the restroom. I then grabbed three bottles of water and headed back to register to pay -- just in time to hear the attendant bad mouthing me to a second attendant. As the second attendant was ringing my purchase, I said loudly enough for blondie to hear, "If she wanted to talk sh!t about me, she should have waited until I was gone." Second attendant told me that all I could do was G & B it!! What in the world EVER happened to proving good service and treating a customer with respect? First off, I firmly believe I was treated poorly! Not only did blondie embarrass me in front of other customers, but she also freaked me the heck out!! As an individual who has had her credit card numbers stolen, I seriously experienced a moment of panic when she demanded my card! If she had told me about the issue with the gas pump in the first place, she would have spared me A LOT of embarrassment AND angst! Next, even if she didn't like my comment, she could have spared us both the drama if she had simply apologized and agreed. For Pete's sake, customers pay her wages! Last, the second attendant missed an opportunity to leave me, the customer, with a good impression of the business by saying something like, "I'm sorry for your experience here today" -- or something similar. Instead, she basically told me to suck it up! I did respond by saying I could do something - like speak with the employee's boss; which I will do! I have supported this business for many years but will now drive out of my way NOT to give them my business in the future!!

I live right down the street, and Everytime I go in to buy cigarettes they treat me like I'm a 9…read moreyear old with a fake ID. I don't appreciate being turned away all the time just because I use a passport instead of a drivers license. If it's good enough to leave the fucking country it should be good enough for your gas station.

On a road trip from Idaho to St Louis we stopped in for gas and a soda. The staff was smiling and…read morethe store was pretty clean. My wife said the bathroom was spotless, and there was 9 inches of snow on the ground. Now that's effort! Nice variety of snacks and gas was commonly priced. No issues and we will add this to the "safe stop" list for our travels.

After a long drive from Canada. Nicest staff ever, all smiles, even at midnight. Thank you for my…read moreBuck U. Curious how to kick ass MT style! Thanks, from Florida!

I looked this place up on "gas buddy" app the fuel price was competitive so I stopped by. The…read moredispenser had the PAY INSIDE option which is rare to find nowadays so as I intended to pay cash I chose it. It was cold out so I huddled back inside my vehicle to stay warm, cashier came out, wrote my license plate down, I didn't think nothing of it because after all I'm from out of town. But then she went inside and shut my fuel off prematurely which is upsetting because now I have to spend time fueling up again walking back and forth to pay twice just because a woman is having a paranoia flick, I decided I won't finish my fuel up here, rather go elsewhere where I don't be treated as thief, why offer the Orion in the first place if you're going to discriminate like that? And she already had my license plate to send the cop hounds after me if I were to be stupid. I just can't make sense of the thought pattern of paranoid people.... I think I should still give it a few stars because the do have a good fuel price

They need to spend a couple of dollars and repair their receipt printers on the pumps. I can…read moreconservatively say 90 percent of them do not work. NOT very convenient to have to walk into counter and ask for a receipt. Hmmmm...maybe that is their ploy, get you to walk in and buy some inflated priced snack. Nope, not me.

While traveling through Billings we needed to fuel up so we decided to stop in at this gas station…read more From the moment we pulled in the experience was bad and it quickly got worse. The first issue that I had was the fact that you couldn't use you card at the pumps. Since that was the case I had to go inside and the lines were horrendous. The cashiers were rude and the customers here were rude. At least 2 people in line were drunk and the cashiers still sold them alcohol. When we finally fueled the pumps were slow and I had to go back in to get cash for the difference from my card. The bathrooms here were gross and the building itself was annoying. It had a casino which was packed with drunk people at 4pm and an Arby's which seemed to be less than clean. In the end we disliked our stop here and wouldn't stop here again.

Employee was rude started yelling at me to leave. He thought I was drunk and said I couldn't buy…read morebeer even though I hadn't been drinking will never spend another dime at this store.

I'm never going in 3Gs again. i want to thank the cashier…read moreat the store on Wicks lane for cursing at me and flipping me off in front of my 7 yr old daughter. Because I asked the other cashier who was wandering around the store aimless if he could check us out. When she barked at me and asked "YOU CANT WAIT?!" I replied ""no, in fact I can't that's why I asked. Then she barked... "YOU'RE RUDE!!" I told her she was being rude for not taking care of her customers. She barked again.. "YOU'RE RUDE" ... then she barked "F**K YOU!" as I was walking out the door ... and flipped me off. I'm sure it's all on camera. I can prove I'm not making this up. Very unprofessional, disgusting behavior by "mature" woman who should know better.

I got there wish 2 vehicles in front of me waited my turn, the 4 employees washing looked…read morelethargic,it was almost as if they were drugged. I don't know how a business can turn a profits long as it takes to get 1 vehicle done. I hoIipe they can keep the doors open, because this is the only place around. Might need to spark a little enthusiasm in the guys. HOTSHOT MIGHT GET IT DONE

We've been coming in here for a long time. Service is really good. We do oil changes. Truck washes…read morehas gotten even better in the last year. Definitely worth your stop in very friendly people also.

Happy birthday to me!…read more Came here just before 6am for gas, windshield washing fluid, the bathroom and got a car wash too! So happy to say the attendant was awake. Nice and funny. Happy with the car wash too! First time in 3 car washes when a car wash didn't leave SOAP on my vehicle! A good stop to start my day. Lots of driving ahead of me to get back home.

we were passing by, needed to check out a map and i was in a yelping mood...they werent listed so i…read moreadded em. they seem to have more traffic than pumps, and a tiny store. i don't know?