5th time buying tires here and always receive excellent service. Never try to up-sell me to something I don't need and have made sure I didn't put in new tires too soon. Take the time to make sure you get exactly what you need. This trip wheel locks on 2 tires were broken. They took the time to find a way to get them off. Let me know every step what was going on. The store does get busy, but there's a reason for that. read more

I bought four brand new tires back in July $300 apiece. Recently the car was shaking in the Toyota dealership said it was due to a bad tire. I brought it back to town fair tire and and they said there was nothing wrong with it. I ended up buying a brand new tire it fixed the problem. They are really great and really nice until they have to eat a tire. Town fair insisted nothing was wrong with a tire, but never showed me evidence. The evidence was. I paid for a brand new tire had them put it on and it cured the problem. I still have the defective tire read more

Town Fair Tire - This is what the Toyota dealership gave me that says the tire was bad - Tires Near Me - Brookfield, Connecticut

Tire Rotation on scheduled appt so far 1 and 1/2 hours , they are taking walk ins ahead of me. They get mad when you ask how soon they will get your car in. They do not treat you the same for there supposed free services they brag about. You are second class. Im sure my tire rotation with scheduled appd is going to take over 2 hours if im lucky. I have been a long standing customer, sure not treated like one! Treat your so called free services with scheduled appointments by treating them the same as day you bought your tires there. Its like they dont want you to use your so called free services. My time is valuable Too! Give the service you tell the customers when they buy their tires! read more

Get a new manager?? Maybe not take appointments since they don't mean a thing to you?? Had an appointment for 1:30 car taken into bat at 2:45. Thanks. read more

Very positive experience yesterday. The staff were very helpful and friendly. The job was great! read more

Town Fair Tire - They were gentle with this old guy. - Tires Near Me - Brookfield, Connecticut

Needed new tires for my wife's car. I've found through my past few purchases Town Fair has the best prices. This proved true again. I was helped by Brian who was very knowledgeable and honest. I was told 90 minutes, the car was done in an hour. I got a text from their system and a phone call from Brian. Free rotations every five thousand miles are included with tire purchases. Nobody beats Town Fair Tire, nobody. read more

Town Fair Tire - Tires Near Me - Brookfield, Connecticut

Thank you Nick and Ed for the wonderful service! Nick was very helpful and gave me an amazing deal for new tires. My car feels brand new!

Let me start by saying a thank you to Nick he was a great employee who helped me out a lot I've interacted with him a few times he is really helpful. Anyways here where the issues started I had an appointment for an alignment this morning for 12 and I came in dropped off the keys, paid, and waited. After an hour I was brought out about an issue with my wheels no big deal. The issues started when I went back in to ask if the alignment was completed to which I was told it wasn't and they didn't let me know expecting me to leave after paying for a service that wasn't completed. I was told to bring the car around back for the alignment service. I left for a while and came back around 2:30 where my car was still untouched mind you I had an appointment at 12 o'clock not 2:30, but 12 and my car was still untouched. At 3 I walked out to find out what was going on when I was finally told my car was ready. I didn't know until I asked an employee who said that it had been done I wasn't told inside or anything. I probably wouldn't have known if I did not go out to check. I waited 3 hours for a service that took them about 20 minutes to do. Thanks Town Fair Tire! read more

went to the brookfield location and was helped by Ed..I went in for a set of four tires and wanted a specific tire from their website.. Unfortunately they didn't have the tire. Ed suggested a tire he claimed was much better and more expensive but he would do it for the same price. Turns out that tire was $40 per tire less online. Deceptive sales practice. Also told Ed I didn't need an alignment done he charged me for it anyway. Do not trust this location's info you must verify what they tell you. read more

I made an appointment for tire rotation, and it was completed in record time by Elder, Tire Tech. Angel, Ser. Mgr. runs an efficient shop. Nick checked my tires and wrote a quote for new tires. I have complete confidence and trust in Town Fair Tire! read more

They matched a lower tire price I found elsewhere and did a great job replacing my tires, and they did not try to upsell me on other unnecessary items like so many other shops do. read more

EXCELLENT service at Brookfield Town Fair Tire today. I walked in, Nick greeted me and immediately I was taken care of. They took my car right in, found the issue and resolved quickly. I can't say enough about the quality of service, the expedience and professionalism from Nick and the Brookfield team. 5 star rating across the board! Randi read more

Town Fair Tire in Brookfield, CT is the best! The best service, knowledge, prices and they treat you like family. Been a customer for 25 years and they never cease to amaze me. read more

I went to the town fair tire store in Brookfield and I was helped by Nick. He was great and great service. I was getting 4 new tires and he said it may take an hour. It was done in less than an hour. I recommend this TFT store if you're in the area. read more

This place is such A DUMP. Ordered some tires from them, told them the year, make and model of my car and they get the wrong size tires for it. Then they were d*cking me around for a week saying to come in for my appointment 3 times when they didn't have the correct size tires for me and took 7 DAYS to get the right ones. I will not ever come back to this place. I would leave a negative star rating for this place if I could cause nobody in this place knows what's going on or what anybody else is doing. read more

Town fair Tire in Brookfield was the best! Done in an hour for all 4 tires, price was unbeatable and superb customer service from Nick at the front desk, thank you Town Fair! read more

I went for the first time on Friday for a leaky tire. Staff was extremely friendly and helpful. I would go back without hesitation. Thanks!

I get my tires here! The guys are great. I like great tires , and they fo a Fan job putting them on!

got in just as they were about to close but Brian took care of me and got my tire taken care of! Such great customer service....so friendly and helpful! Only place I'll come to for tires! Highly recommend! read more

I wish I never went to this place. They striped one of my bolts on my left front wheel and covered it up by over torquing bolts on both of my front wheels. I couldn't removing them with out braking the bolts. It took me over $500 to fix. They lied to me and said it was the previous store that did and they don't do repairs like that so I have to go to another garage to get it fixed. I would have believe them if it wasn't for the 3rd strip bolts we found during the repair. By the time I realized what happened it was to late to argue. Only thing I can say is this is one of the sleaziest company I'd ever dealt with. read more

It's Christmas Eve, we're traveling cross country and a low tire light comes on the dashboard. I called and they were open and got us right in. They were so kind and encouraging about getting us back on the road quickly. They found the issue, made the repairs and we were out the door in 30 minutes. We witnessed them help another customer with care and attention. If you break down, try to do it in Brookfield CT! read more

Customer service is good. Replaced tire in a little less than the expected wait time. Easy process. Did not find a whole other list of expensive additional things wrong that they'll need to fix like mechanics usually do- only replaced the tire as requested. The only small thing is that my tire wasn't in stock and had to be ordered for the next day instead of being able to have it done the same day. Overall good experience. And they have WIFI while you wait. I would recommend. read more

Typically I go to the Newtown Rd location but today it was more convenient to visit this location on Federal Rd and I'm so glad I did. I needed a flat repair on one tire and I didn't have an appt so I had someone drop me off thinking it would be a few hrs until it would be finished. Within the hour I got a txt and phone call letting me know it was finished. The customer service here was excellent from beginning to end. I think this will become my new location even though it is a few miles further. Definitely worth the drive! read more

It is useless making an appointment with this business. They overbook or cater to walk ins even when you have made an appointment a week in advance! Don't bother! There is NO advantage to being prepared in advance! Three and a half hours for four new tires and they tell you 2 - 2 1/2 hours! read more

Last Saturday I had a 1 o'clock appointment for 4 tires on my Subaru Outback. I arrived at 12:50 and my car was take in by 1:05. The gentleman at the desk said it should take from an hour to an hour and a half. At 1:55 the mechanic had me my keys my car was ready. This is my second experience with TownFair Tire at two different locations. Both times I left satisfied. Will definitely be back. read more

Great customer service from Ed. Bought 4 new tires. Tire warning light in my Toyota went on. Went back four times and the could not fix it. Went to Toyota for an oil change and Mentioned the light. They fixed it right away no problem. I would no go back there for tires. read more

Unfortunately even though Town Fair tire advertises they will beat any price it is no true. Even when the price quoted is from their own website. I got the price quote on the Town fair tire website Saturday after submitting a lower price from Sears. I called Brookfield town fair tire and was told they would order the tires and all I needed to do was bring in my phone with the screenshot of the lower price. They would not honor that when I showed up for my scheduled appointment. I walked out and ordered the tires from Sears at the better price. read more

These guys are awesome ! Good service , friendly , professional , gets the job done right . Don't waste your time at Danbury town fair head on down here to Brookfield where they'll appreciate the business and not try to rip you off like Danbury . Don't talk to a kid named Joseph at the Danbury town fair very unprofessional, and rude. Brookfield town fair is my go to spot from now on, great job guys ! Thanks Ed it was good doing business with you,see you next time great customer service . read more

I love this place. No matter if I need air in my tires, rotation of my tires. Ed and Brian are awesome! Very professional and easy on the pocket. I highly recommend it. read more

Brian is a great help in expediting the service needs of my car. He is personable & knowledgeable, both of which I appreciate. Thank you Brian. I will continue to bring my tire business here specifically because of you. read more

Townfair Tire Brookfield best place foe customer service. Ed is super helpful always takes care of me.

Andrew is the guy to go to over there! His Customer service is unlike anything else ever seen in any tire store. He is extremely brand knowledgeable, attentive, listens well, and goes well above and beyond to make your tire buying experience as easy and smooth as possible. This kind of service to the customer is what town fair should ALWAYS be all about. Andrew represents the best of the best!!! I'll never go anywhere else! Thank you! read more

Town Fair tire is a good business. I have gotten tires at their Stamford and Vernon locations, with good service and professional staff... This location, however, is a sick joke. And it all starts with the manager. He is without exaggeration, clinically insane. He once yelled at me in the parking lot because I "almost ran into him." I was nowhere close to hitting him. He apparently needs a twenty foot radius of safety when crossing his own parking lot... The second time, I started looking through the window to the garage at my car, because my new tires were taking FOREVER. And what did I see the manager doing? Outright MOCKING me by imitating my [completely justifiable] curious head movements as I peered through the window. Corporate has been warned. I will never, ever, EVER return to this sham of a business operation. read more

I had a Great experience today at Town Fair Tires in Brookfield, CT. I have a Honda Pilot and had gotten new tires not that long ago. The tires I had purchased have a 60K warranty, mine have worn out at 25K miles. I originally went back to where I purchased them and was told to call the manufacturer myself. A friend recommended that I go speak with Andrew at Town Fair Tires, and I am so glad I did. Andrew was courteous, knowledgeable and so helpful. He assessed my tires, called the manufacturer, arranged a 47% reimbursement for the faulty tires and was able to make an appointment for me to come back the next day for new tires so I can drive my car safely. I highly recommend Andrew and Town Fair in Brookfield! read more

Excellent prices and customer service. Ed helped me throughout the process. He was honest and treated me with respect, like I was part of his family!! Unlike other tire places I have been to!! Thank you, Ed!! read more

Made an appointment to have tires replaced. Everyone was knowledgable and helpful. Mike did a great job explaining the different tire options to me. read more

AWESOME guys even after we locked our keys in the car. Paul brought out plastic bags to cover our luggage and one of the guys volunteered to stay an extra 20 minutes to patch our tire. We're waiting for AAA to unlock car. This morning AAA changed our flat tire. What a day!!! Still have to get to Manhattan wish us luck! read more

I have been getting my tires from the Brookfield location for about 11 years, and in every case I was treated respectfully, and even more importantly, I got my tire work done by competent people, at a great price, and as part of a great deal. Today, they hooked me up as usual: the tires I wanted were in stock, they matched an online lower price, and the job was done in less than 1/2 hour. I'd say give them a chance. read more

Once again I had a pleasant experience getting a new set of tires. Martel was great to deal with, knowledgeable, easy to talk to and accommodating. Once again the there was the same issue with being told that I would receive a text when they began to work on the car and another when it was finished. I received neither, not a big deal but if they are going to offer the service they should follow through. read more

Quick professional service! I tried them out after being really upset by a westchester tire chain (that starts with a M) so i ended up driving to ct based off of a referal of a friend. This place is everything the place thats starts with a M should be, they are fast friendly and fair priced. I hope they expand to NY but if they dont i'll still make the drive to them. read more