My boyfriend and our couple-friends each bought this LivingSocial deal for a nice weekend on the Cape, unfortunately this motel was a huge disappointment. Let me break up this review by what was promised via the LivingSocial deal:
What was promised:
"In the morning, start your day at the motel's casual poolside restaurant, serving made-to-order eggs, hash browns, pancakes, fresh fruit, and more. Accommodations are decorated in classic Cape décor, equipped with private entrances, and appointed with two double beds, a flat-screen TV, a desk with a chair, and a microwave and refrigerator."
What we experienced:
We were not allowed "made to order eggs" unless we wanted to pay an additional $4. The man who was supervising the buffet let us know that we could have some of the mushroom omelette that he had already prepared (and was cut in half because apparently the person before us only wanted half an omelette), but that if we wanted any other type of egg (even your standard scrambled) it would be extra. In addition, as LivingSocial patrons, we were only allowed to go to the buffet one time, and we were not welcome to all that was displayed at the buffet; we were offered the aforementioned cut-up mushroom omelette, bacon (only 2 slices), mini-pancakes (only 2), and a bit of potatoes/an attempt at home fries. My friend has Celiac Disease and explained to the woman who owns the motel that she cannot eat gluten, and asked if instead of getting pancakes she could have some eggs (otherwise all she could eat was bacon & potatoes); in response, the owner told her: no, made-to-order eggs are not included in the deal and to eat some pancakes. The woman who runs this motel clearly had no idea what gluten or Celiac Disease is, which is a telling sign as to how outdated this motel is (as a side note: as a general rule, if you're going to manage a restaurant you should be sensitive, aware, and accommodating to food allergies).
By "Classic Cape Decor" the motel must have meant "1980's decor" as the rooms were incredibly outdated and the TV's were certainly not flat-screened as promised, they were in fact box TVs (which is fine, just don't lie in your advertisements).
The beds were also very hard & springy, reminiscent of dormitory bedding.
One last point about the rooming situation: my friends had the room next to us (which was great!) however, whenever they turned the shower on, it sounded like a torrential rain storm was passing through our hotel room (the same thing happened to them when we turned on our shower).
On a different note: as part of the LivingSocial deal, we were promised coupons to help us have a great time in the local area, these coupons included:
1) Lobster Dinner for Two at Arnold's Lobster & Clam Bar
2) Full-Day Bicycle Rentals for Two
3) Ben & Jerry's Ice Cream for Two
There were no lobster dinner coupons in my room, and the Ben & Jerry coupon was for a "Kiddie Size" (equivalent of a Kid Size, or Extra Small)... even though the LivingSocial was clearly for two adults.
All in all, it was a pretty disappointing experience compared to other stays I have had on the Cape, and other escapes I have used from LivingSocial. I think the main issue with this experience was that as a LivingSocial customer, the motel owner had the mindset that we were a 2nd class customer and did not deserve the same amenities as other customers. As a someone in the marketing field with experience with these types of group-deal websites, this is not the intent nor spirit of LivingSocial; perhaps the motel owner should better understand her marketing efforts. read more