Tower's Restaurant is the main restauraunt serving the Hilton York, it also includes a bar area, and an american diner called Applejacks which is only open at weekends.
I dined here, despite staying at the Doubletree by Hilton York after being impressed with the menu, location opposite the castle and the fact they offer a 50% discount through Tastecard - it is worth noting they do add 8.5% onto your bill before applying the discount as service charge.
For example:
A bill is £100
£8.50 will be added
£50 is the tastecard discount
You pay £58.50
I'm not sure how it works with larger amounts, I just used a '£100' bill to avoid dealing with demon decimals.
Inside, the restauraunt feels a little cheap and old fashioned, it doesn't feel like a Hilton at all, it feels more like a lower-class pub for example with a small television, where they do show sports according to a sign.
The menu selection was okay, it did have gluten free bread which I was looking for - The selection of sandwiches were slightly more sophisticated than the ham/cheese or tuna mayo I was looking for - I opted for smoked salmon with cream cheese and cucumber so before any discount or service charge this came to £9.50 with chips.
After original confusion, I was told the chips were gluten free - they did taste fresh but they were dry and extremley bland (obviously hadn't been seasoned!) and at times hard.
The quality of my sandwich also was poor, with a bad cut of salmon which I found to be too thick and had too much skin, also effecting the taste quality. The bread was fresh but even this couldn't save my sandwich.
I was shocked to be charged the service charge as it didn't appear to be stated clearly and of course 8.5% is an unusual figure.
Good quality bread and reasonably priced after the discount, with my friend enjoying her fish and chips but still a restaurant far from excellent. 2 stars. read more