I love the treatment that I received from this dr.dahlia…read moreThorpe came into the ER in Geisinger Orwigsburg This doctor was very caring and understanding made me feel comfortable and very attentive and listens well. Best treatment that I have in Geisinger so far. I wish she had a private office, would definitely switched to her

Didn't take my visible shortness of breath and high heart rate seriously. I cried in the office…read moreafter they told me its just anxiety. I went to the hospital, NOT GEISINGER. they found nodules on my lungs, calcification in my arteries, my nodes are all swollen, my gastric and esophagus lining needs to be biopsied. I need a scope of my stomach after YEARS OF COMPLAINING I CANT EAT. I wish I could give this company less than one star. They made me feel like a piece of shit. ​

Super slow. Office staff was friendly but moved at snail speed. They're getting paid to be there -…read moreI'm not. Please, let's at least pretend we're concerned with getting patients in and out in an efficient matter. There is one general check-in/waiting room for all departments and when we arrived there was no one else there. This location does urgent care, lab services, physical therapy, etc... We went there for laboratory services. My daughter had blood taken and had to get stuck two times. That's infuriating. How bout trying to palpate for a vein before jabbing my kid with a needle. That's phlebotomy 101. This lady's "visual inspection" for a vein on a child's arm proves her to be lazy and incompetent. Grrrr. It took almost an hour to get out of the place. Not sure why we waited so long...there was literally no one else there when we first walked in. No one exited the exam rooms while we waited. The place was like a ghost town. I couldn't imagine using this place for urgent care - I saw no sense of urgency in this place at all. I find no reason to return here.

I have been to this clinic several times. My company used to use them for pre-employment testing…read moreand other services. The staff is very friendly. I never had amy issues with them before, but after my last visit, i will NEVER go back. I went in on Friday with a bad cough. Although it there were only 2 other people, it took them 20 minutes to even take my name. I must have say in the waiting room for another 25 minutesbefore they took me to an exam room. This is the part that really upset me; they left me in the exam room for FIFTY TWO minutes before anyone came to see me! And the exam table had dried blood on it. Thanks for the bio hazzard exposure! Also, i had to go to a different Urgent Care facility the next day as the medications prescribed to me provided zero relief.

What a joke! My sister went to emergency there 3 years ago - after hours waiting did nothing and…read moresent her home. Now 3 years later they have part of the bill sent to collections. She never saw a bill - they had a working address - obvious error (digits were flipped). Doesn't a phone exist! Ruining people's lives and just saying can't do anything!

Now I don't normally write a review for any hospitals or anything like that, but my experience at…read morethe Pottstown ER was wonderful. Initially I was hesitate on coming here because of the ratings and I wanted my friend to get the best care possible but it was the closest ER to where we were at at the time. The waiting room was clean and the intake people at the front were kind. The triage nurse was polite and efficient at her job. We had Dr. Sam Wood as our doctor and he was so marvelous and wonderful. He knew my friend and I were pre-health so he walked us through his entire procedure/process and made us feel really comfortable our entire visit. Thank you, Dr. Wood for making this experience amazing despite the accident that occurred resulting in us having to visit the ER!

Well I have been here three times in my life. First time I was 7 and broke my arm. Due to my age…read moreand severity of my injury as it required surgery I was transferred to chop so I won't hold that against them. However during my examination as I can remember a nurse there picked me up wrong and applyed pressure on broken arm it hurt so bad! The second time was for a sprained ankle. Went in for xrays and came out fine. 3rd was in wound care for an abscess and I guess it was OK . And the latest was for a renal ultrasound... any who...that's my experience as for others that I won't hold against pmmc since I don't know much about their experience but I will say I heard maternity is good so if I still live in the area when I have kids this place could be the birth place

Went to get an ultrasound for my abdomen and was taken in right away. It was hard to find the…read morewaiting room at first but I got helped by some nurses! Everyone was nice and easy to talk to. Highly recommend this hospital!

My experience was VERY different from many described here. After an alert from my heart monitor, I…read morereceived a temporary pacemaker at Pville Hospital, so I was able to wait for a couple drugs to clear my system. I was in the ICU the entire time and couldn't have received better treatment anywhere. The nursing staff was warm and caring. They stopped in regularly to see if I needed anything. They were not with me constantly, because I was not the only patient at the time. It is always good to have an advocate to help if you need it. However, it was unnecessary in my case. The doctors supplied a wealth of information, even more than my brain could remember! And when I asked questions, they explained again and even drew diagrams. The food was typical hospital fare, but I was not there for a gourmet experience. And if I didn't like what was on TV, I was free not to listen to it.

Hire Professional Staff !! It's to bad they have those who would like to think they are, and…read moreshould be, but are NOT !!

Amazing hospital!!! They took such amazing care of my grandfather! Each nurse and doctor was kind…read moreand actually spoke with us and answered all of our questions. This hospital was spectacular.

Is a zero possible. Radiology, first brain MRI - performed NOT according to the order. When…read morevisiting the Doctor, he expressed extreme frustration ( as well as the patient) - "Worthless" was the doctors response - applying to both the staff and films. SECOND time, waited months for ANOTHER brain MRI. As the patient was being put in the tube....the nurse stopped the procedure and said "this machine won't don t do the ordered test". Must go to "another Penn Radiology location"..... Which one, nobody seems to know. ZERO ZERO ZERO

My local doctor said she ordered a visit with infectious disease at CCH hospital ER..Upon my…read morearrival at Chester county hospital I waited 4 hours in a freezing room and told I could go home while I was in sepsis!!same experience at Paoli. Thank God for Dr. Bono,s infectious disease doctors-they treated the sepsis and admitted me to Bryn Mawr hospital, where I was given IV antibiotics and released weeks later! I owe Dr. Bono and his nurse practitioner Ana V.my life! Someone needs to do a quality control of the Chester Co. Hospital ER. Later found out sepsis can be deadly. CCH also needs to have endocrinology dept.evaluated. For a while there was No endocrinology dept at CCH!) we can do better at CCH. kudos to Bryn Mawr hospital.There is a Joint Commission on the accreditation of Hospitals ( a national quality control group) that should take a look at CCH.

I got lucky and got in to see a doctor fairly quickly. The visit was actually too quick. Although…read morethe staff were polite. It felt like I was being rushed. my concern and the reason I am writing this is that they took a swab and had it sent out, told me to "go online to see results". My problem is that not everyone is capable of doing that. Example there were other patients in there that were Amish/Mennonite whom doesn't use these technologies. And then there are the elderly who do not. I never got a phone call with my diagnosis however the next day I got a email to say I had a bill. Getting the bill before my diagnosis was a little annoying to me. I am tech savvy and was able to see my result however, it said it wasn't read by the doctor yet and not too take it for being the actual result. Not just this place, but all places medical facilities, are becoming less attached to their work. With peoples lives in their hands it's not a comfortable feeling. This issue I am bringing up can be easily fixed with increasing their communications directly to the patient in a timely manner. I hope it gets better for all of us.

An absolute horror show. Doctors refuse to communicate with patients unless it's through a…read morewebsite. Questions about bloodwork & prescriptions are not answered. Billing is a nightmare with bills to insurance companies being coded wrong & patient being on the hook for hundreds of dollars insurance should have covered. Staff is rude & unhelpful. LG Health is a perfect example of everything that is wrong with our health care industry. Profits over patients.

Please bear with me. I'm not a holy roller in your face religious zealot. But what I witnessed this…read moreweekend happened by the grace of God. The staff at Hershey medical system were blessed with the skills to save my mom. My mother had a major stroke on Saturday. She had a complete blockage in the area controlling speech and movement on her right side. She arrived at Hershey able to understand but unable to communicate. She couldn't lift her arms. She literally was scared to death. Likewise, my dad, who witnessed everything, was panicking. When we got the call, we threw some stuff in a suitcase and drove all night covering over 800 miles to get there as soon as we could. When we arrived, we went directly to the hospital. Of course I had updates from my family, but I still wasn't sure what I would see when I walked into her room in the NICU. The moment I stepped over that threshold, I knew I still had my mom. Not mom with a new normal, but MY mom. How did I know? She was complaining about something. Yep, that's my mom, bless her heart. (And I mean that in a true southern way!) I've already established my belief in divine intervention, but it was the excellent staff at Hershey that actually performed the miracle. The moment mom crossed the ER threshold, she was hit by a whirlwind of activity. Time is critical for a stroke patient. Within the first 1/2 hour, they confirmed the stroke and had a specialist paged. Less than two hours from getting wheeled in into the ER by the EMTs, she was in recovery from surgery. The surgery was delicate (as are all brain surgeries, of course). This particular surgery takes advanced skills - her neurologist said that even they revere these surgeons. The doctor said that they got the entire clot but didn't know her prognosis. He did say that recovery was going to be slow. The wonderful care didn't stop in the ER and OR. The nurses and support staff were second to none. Not only was mom well cared for, we were also recipients of the helpfulness and kindness of the staff. We were kept abreast of every test and procedure. They made sure that the doctor came by while we were there - keeping us tightly in the loop. We had pertinent phone numbers so we could always speak with her nurse. They helped us set up her portal (clear cookies before enrolling). Mom was a nurse so she has exceptionally high standards for nursing care. Even she was impressed. There were a couple of hiccups. The food was awful. I wouldn't have eaten it either. They did not do a very good job at helping her with hygiene. She said she had a bed bath but whatever they did, sure didn't do what was intended. In 5 days, she had only received 1 bath. Please be aware that the medical center is HUGE and you will most likely have quite a trek to the room. Seriously, after the first day, I traded my cute sandals for my tennis shoes. There are a couple of places inside to eat but we didn't try them. A very busy Starbucks is in the lobby. Us fellow Penn Staters feel especially at home with the replica of our beloved Nittany Lion sculpture in the rotunda. A life size replica of our mascot sits on an outside bench just begging for a photo shoot. If I ever need urgent medical care while in town visiting, there will be absolutely no question on where I'll go. Hershey Medical Center. It's undoubtedly one of the best. And, to the staff - thank you from the bottom of my heart for saving my mom. Bless you all.

A state of the art Medical training facility under the Penn State University doctors and medical…read morestudents. The facility is large, like big as all heck large. It is well maintained, cleaned, and up kept. The ER is a little slow if you come in on a Saturday, but the staff (on all aspects/positions) are outgoing, knowledgeable, and wanting to educate you on what they are doing/have done and the options that you have. With that said, the care is exceptional. The nurse staff is beyond amazing! The care was contributions, present, and working to provided the best care available!! Going to the hospital is NEVER easy and not something anyone looks forward to, but I assure you that you are in good hands here!!