Terrible bike knowledge. I called ahead before I drove 35 minutes to pick up a kickstand from this…read morebike shop, which ultimately did not fit.. staff are friendly however confused about Customer Service and about how to repair bikes. DO use this shop go to high gear sports.

As a local "Senior Citizen" I am both happy & proud to highly recommend "Latitude 45". The essence…read moreof their excellent service is so genuinely humanitarian it makes me want to cry with tears of joy. This business is so "people-centered" the City of Petoskey and Emmet County should give it some kind of "Honor & Reward" so that its customers can gather together to revel in such a well deserved accolade and form of appropriate recognition.

We rented 6 e-bikes yesterday and rode to Charlevoix. Round trip it is over 35 miles. They made…read moresure we were totally set up. A few of our people couldn't make the trip back, meaning I had to make a rescue mission in our minivan and we were a few minutes late. Don and crew were so understanding. Never once did they act upset or annoyed. Thanks for the great experience. We are so glad we rented from a long lasting Petsoskey tradition instead of a new business.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

We were visiting from out of state and one of our bikes had the chain come off and get stuck…read morebetween the cassette and the hub. The service department went above and beyond to help us. They were very knowledgeable. Would highly recommend.

This is a real bike shop! They have been around for a really long time. The owner and the staff are…read moreextremely knowledgeable and well-versed on all bikes. Their service department is outstanding. They carry a ton of parts and offer a lot of services. They were able to service my bike very quickly. Their prices are the best around. Don't go anywhere else you will waste time and money. High Gear Sorts is in my opinion, the only bike shop to go to for new bikes and we're getting your existing bike serviced.

NCCS is simply the place to go for a new bike, accessories, or any service needed…read more Mike (the owner) will go above and beyond to get you setup right! They even got me setup with a new derailleur after getting a dog leash caught in it at 6pm on a Thursday when I was leaving for Copper Harbor at 6am the next day! No dogs were hurt in the making of that accident!!! It's great to know they they're around for the after-purchase help too, some places don't seem to do this right anymore. NCCS does it right!

Amazing customer service!!! They have great selections of bikes and accessories. They fixed my bike…read morevery quickly and now it is better than ever!

Service Service…read moreService Second year in a row we rented e-bikes here. Great selection of bikes that are new and well-maintained. The owner helped us get situated. I could tell that people come here for the service touch, just the way it should be. We had a small delay in the shop and then our hotel would not let us overnight our bikes inside so we had to take the bikes back. The owner offered to come open early to let us get our bikes out for a morning ride. Price was reasonable. Tons of trails in Traverse City. Rentals come with a helmet, lock and charger if you keep it overnight. We rented four bikes and had a great time. We will be back in 2027.

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

My wife and I only had a couple hours to ride Bicycles andthis place was excellent. They opened the…read moreearliest of any of the other rental places. The bikes themselves were in great shape and affordable to rent for just a few hours.

We rented bikes for the first time up north, and this place was so wonderful. We called and the…read morewoman on the phone was incredibly nice and told us "not to worry because they had enough bikes to help our whole family, no matter what sizes we needed." Awesome! We came on over and they let us try electric bikes for the first time. They patiently taught us how to use them and let us ride around the parking lot to decide if we wanted those or regular bikes. We decided to try the e-bikes and away we went! They were super helpful, telling us the best paths to take and providing us with a map. Jeff, one of the employees, especially went above and beyond. We rented the bikes for 24 hours and therefore tried to load them in our car, but when we realized that there wasn't enough room, he took the bike rack off of his OWN car and attached it to ours. How sweet is that?! He brought out tools to do it quickly and then wished us a wonderful time. We would've guessed he was the owner by how above and beyond he went but nope -- just a man who is rocking his job. Thank you for a fun time! PS: The inside of this store is great too and has tons of great outdoors clothing and gear. Look around!

Top notch customer service! I had a situation happen with my bike and he was able to problem solve…read morewith me to provide me a solution to still ride some miles as I was an out of towner. He was incredible, kind and generous. Would recommend this shop to everyone!

Would give this a 0 star if possible. We had made a reservation for bike rental, but when we got…read morethere we had found that they had given the bikes we rented away. I then stood there losing brain cells trying to listen to the worker come up with a good reason for why they gave them away. Don't bother making a reservation because they won't honor them!

If I could give Patrick 6 stars, I would. He runs a great local bike shop here in Bellaire - I've…read morepurchased two bikes from him so far. He knows bikes, is priced fairly and gives back to the community by way of his leadership of the Glacial Hills Pathway and Nature Area. This is a "must stop by and say hi" place that I highly recommend.

No nonsense, well priced, easy in and out. Kayaks were comfortable although the paddles were not…read morethe long, curved type.

We asked a local which bike rental shop they would recommend, and they recommended Mackinac Wheels…read moreBike Store without hesitation. Not only did he recommend it because it's a great company, but also because it is the only locally owned bike rental shop around. We always prefer to shop local! We were so grateful for this advice because it turned out to be an excellent bike rental experience! First, we loved that the shop is a little off the beaten path so that it is not swarming with tourists. As a result, we got immediate and helpful service from the friendly and helpful workers. The staff were super helpful and answered all of our questions. We were so thrilled about how quick it took us from arriving to leaving on bikes. Quick, easy, and welcoming service! One of our favorite parts was the payment plan. The bike rentals with necessities like helmets are $15 per hour. However, they have flexible pricing by up to 15 minutes. As a result, since we only rode for an hour and a half, we only had to pay $45. What an incredible deal! This flexibility in pricing alone is a reason to prefer Mackinac Wheels over other bike rentals. We loved our bikes. I had the bright turquoise blue bike and my spouse had a navy blue bike. These colors made them easy to find when we stopped at popular pull offs, like the Arch overlook. The bikes were comfortable, catered to our heights/needs, and high quality. We could have ridden them all day! And most importantly, the bikes helped us to have a wonderful experience on Mackinac Island! We did the entire perimeter route of the island, stopping at the Arch, the northern most point of the island, the British Landing, Chimney Rock, Devil's Kitchen, and other photo worthy spots. We were able to do it all in an hour and a half! When we got back, the drop-off was as smooth as the pickup. The staff sent us off with a kind word and advice for the rest of the day. All in all, our experience with Mackinac Wheels was extremely positive. If we are ever back on the island, we will definitely do our rentals through Mackinac Wheels again! Don't get stuck in the tourist traps, head over to Mackinac Wheels today!

The bikes weren't all new but they worked. The price was right and the people very friendly.read more