The WORST experience I have had. These workers aren't ADULTS, they are like dealing with toddlers…read more They are extremely rude - they have screamed at me , the potential client. They screamed at my home care manager - due to THEM not being able to do their job within a timely manner - a MONTH. NO WORKER or person answering the phone should treat any human as hostile as they were to both client & home care management team. It hurts to think of how they likely treat their elder clients. DON'T USE THIS INSURANCE IF YOU ARE ELDERLY OR HAVE ANY TYPE OF NEURODIVERSITY (specific autism spectrum, truama) thry BEHAVE LIKE ANIMALS

From the owner: Our goal is to make it as simple as possible for people to receive all the care they need, where…read morethey want it most - at home. It is our mission to be the premier home and community-based care system for the regions we serve. We hold ourselves to the highest standard of excellence as a healthcare leader and deliver exceptional care. At the heart of Nascentia are the people who define our healthcare system and who drive positive results.

Not enough aides...I'm just on the outskirts of the city but not in the boonies, yet most weekends…read moreI do not have an aide when the doctor has prescribed one for me 2 hours in the am and the pm, 7 days a week. Now that they merged with Home Aides of CNY, guess who gets the blame? Yet the VNA is right there for any compliments. People in offices need to listen more to clients and nurse's aides. At least management should take phone calls. I do NOT recommend VNA to anyone. They have changed for the worse over the past year and a half, all help that was any good has been driven off and I miss them terribly, but understand how it must have been to work there, knowing how I, as a client, get treated!

We hired all metro health care a few years ago when my beautiful wife was disabled with cancer…read more They were hired for overnights when I couldn't be there. All metro "home health aides" ... Went through her dresser drawers and stole over $200 in cash while she was sleeping. Stole non-sequential blank checks from different books and tried to cash them later. Stole half of her pain medication out of the bottle - that she desperately needed to control her pain. I had to report this to the NYS health department- and they launched a separate investigation. When I called them to ask how the investigation was going, I was told they "couldn't comment" on it. Stole a brand new - New Wave Oven right out of the box - a Christmas present my wife bought for me that year. They left the empty box and I found out later the health aide's boyfriend came to the door around midnight and brought it to their apartment. Before I left one afternoon, I told the aide my Wife was unsteady and asked her not to leave her alone and help her wherever she went. A couple hours later the aide called and said my Wife fell in the bathroom and "a bone was sticking out of her wrist". She asked what I wanted to do and I said to call the ambulance. My Wife needed surgery the next day to rebuild her wrist with a plate. If you ever think of hiring this company --- DON'T! I cannot believe they are still in business. Only in New York State I guess. Paul Touranjoe

I was pleasantly surprised after speaking with the new manager Kim that she genuinely cares about…read moreher clients and staff. My mom's case isn't simple and getting reliable staff hasn't always been easy. seems like she has a grip of how to help. Michelle has been wonderful. being a long time client I have seen many changes in the office and am hopeful about these people. they are making a difference

Believe the other reviews…read more This place is often unprofessional always trying to unload responsibility onto customers (as if they shouldn't be expected to be trained, responsible experts). They seem to believe that people who need life-saving meds need to be chasing after the status of their prescription as a matter of standard practice, rather than be reliable/responsible for properly informing people... Not impressed. I talked to a manager who was even more rude than the pharmacist I was calling to complain about- and she hung up on me after claiming she 'appreciated my feedback' when I complained about not getting meds, not knowing why, and needing to do a bunch of stuff because THEY were changing their delivery system, and had a bad attitude about it. I was with them for over 3 years, and they showed no concern for treating me like I was crazy for wanting them to care about their job, and maybe do it in a way that didn't deprive me of my scripts, nor cause me extra work. Their time is way too valuable to consider their customers situation. They are literally tone deaf to the reality of serving people who are injures/disabled... I used to get my meds delivered, and THAT GUY was cool, so I never realized how messed up the rest of the operation was for the most part (though walk-ins were always hit or miss- so I guess I should have known better). So I'll be switching ASAP. If you pick them, 'Good luck'- but I think it's just a matter of time before they show you how little they care about their customers. Their policies are not good- but to not even pretend to 'trick' customers with a fake smile/false professionalism (the minimum many places offer nowadays)?... well, I guess you should be happy they are up front about not really caring? Believe in that when they show it to you. On the off chance you do get someone 'nice'- know their policies are still 'basic'- so other than a smile, you'll never get more than the bare minimum. Oh- they just changed their delivery system (6/2025- for all of Syracuse- probably more), and didn't actually bother to inform anyone. So many people just suddenly got 'Final pick up' warnings if they signed up for texts (and I assume nothing if they didn't). So if you were outside of your pharmacies newly determined delivery area, you just suddenly stopped getting meds. Running your business in a way where you want change things, and 'coincidentally' happen to deprive people of their life saving meds with no notice... yeah, that's reassuring.... So many other places offer better service by just doing the actual 'basics' of making sure people are treated well and get their scripts in a timely fashion (and a few do free delivery too)- so there's little reason to go here.

Busy store but they have a solid delivery system and help get meds ready fast after leaving the…read morehospital.

I came here for a consultation for braces or Invisalign. The staff were extremely professional,…read moreeasy to talk with, and responsive to voicemails. There is plenty of street parking. Inside, they have an ice cream cart where you can get a treat after your appointment. You can also get creamsicle flavored chapstick. I liked that the dentist showed me lots of pictures of other patients who had similar orthodontic issues to mine (open bite). I had braces when I was in 8th grade but my teeth shifted despite wearing my retainers for ten years. The dentist explained the process of how that might happen and was never rushed with me. The woman who manages financial plans was also professional and pleasant. I'd highly recommend this spot to anyone looking for Invisalign or braces. They use the latest technology for these services.

Dr Meharg and his staff are professional and courteous. Upon entering his office it is bright,…read moreclean, and organized. You check in and wait in the waiting room. As far as treatment I have never had a bad experience! The office is amazing! You go in for a consult and know what to expect. One can think that parking might be a hassle but I have always managed to get parking in the lot to the side or street parking. I have never waited too long either. Look no further! Results don't lie and I have the smile to prove it!