Very professional. Went over and beyond to help me in setting up my new phone. Treated me with…read morerespect.

Went into the Beaver Creek store in Apex. There were 3 reps there and only one was busy. We went in…read moreto activate a replacement phone and transfer data. The process only took about 15 minutes and we were on our way. Every other time I had been in there the experience was 5 star.

The AT&T store in Apex, NC is amazing. I showed up yesterday and the salesman, Chris, went out of…read morehis way to assist me with something that had nothing to do with AT&T. Amazing customer service

Sunday December 22nd: not sure his name but was trying to get him to help us and he was being extra…read morerude. I tried to explain It was bad communication and he continued to be rude so I left and said I do not want this service. Going to be switching services because of the way I was treated tonight.

I stopped by to buy two iPhones 17. As a 20+ year customer, I've always shopped here for any in…read moreperson transaction. The service was horrible. I walked in to an empty store and two customers sitting by the window. About 5-7 minutes later, a man walked in with tools like he was going to fix something, knocked on a side door, and two young guys walked out. There was nothing said. Not a greeting, we'll be right with you... nothing. The young black guy (didn't catch his badge to get his name) walked to a guy at the table. Okay, he was busy. Caleb.... Nothing said at all. It was like I was invisible. A couple walked in and he must've been helping them because he said something to them about devices. Whatever. I checked online for additional stores and that's when I realized that the store is no longer a Corp. Verizon store . The service was horrible so I left. Probably the worst Customer Service if that's what you would call it .

I stopped at Verizon to get some assistance with my iPhone 16 Max. I was greeted by Caleb. He…read moreassisted me and he solved my issues in a very professional manner. I appreciate his kindness, knowledge, and assistance. Go see Caleb if you are looking to purchase a new phone.

Quick, competent & friendly service replacing the screen for my phone - I recommend Apex Phone…read moreRepair.

Facts: You own a cell phone. You love it…read more It doesn't love you back... it's a cellphone. But if it could love... it would love you for the care, attention and quality service that you provide it by taking it to the best phone repair shop in the RDU. Apex Phone Repair is the one stop shop for anything you need from cell service, quick and honest repairs and any accessory you desire. The shop owner, Moe, is someone you can trust your little digital buddy with. His attention to detail and quality assurance is only topped by his kindness and patience. He is a local business owner who listens to you and actually cares. Who's going to spend an hour with your Grams explaining LMAO how texting works and that her teeth aren't blue. Who's gonna custom engrave your new BFF or favorite Superhero on the back of your new personalized case. Who has your screen replaced during lunch break so that now one knows. Moe. That's who. Moe. If there's anyone to know when your lil digital buddy needs a helping hand, or maybe just a final resting place. Come to Apex Phone Repair and ask for Moe!

Went to the "well-known" UbreakIFix store to get my iPhone repaired and I explained my issue with…read morethe phone and that there was water damage. The person there immediately assumed it was beyond repair and referred me to a company where I would have to send my phone away in the mail. Not much help there. I walked into Pro Wireless and explained my issue. The person who was working there was professional and immediately suggested it could be a sensor that got damaged from water. We left the phone and he told us to come back in an hour, as well as the price of the replacement part (the sensor). We return in an hour and the phone works just as it did prior to the issue. Turns out it was the sensor and my phone is now working just fine! Affordable, professional and knowledgable. Saved me a lot of money!

I had my screen repaired there recently and was surprised when I received an email from Google…read morethanking me for my review. I had not written a review and would not have written one using the account referenced. I have 3 Google accounts connected to my phone and all 3 had written a 5 star review. I changed the reviews and called the store and was told that they did it and that I could take it down if I did not like it. That's deceitful and an invasion of privacy. I'm leaving this anywhere that I can find a review as a warning for others.

Do not go here. My phone came back with a fixed screen but with a BROKEN MICROPHONE. So I had to go…read moreback to the place, and a simple repair that they told us would take one day is taking FOUR DAYS.

ABSOLUTE SCAM OF A REPAIR STORE. SHADY PRACTICES AND AWFUL CUSTOMER SERVICE…read more They gave a $299 quote for a repair on my phone, they said that they charge a non-refundable diagnostic fee of $50 NO MATTER IF THEY ARE ABLE TO DO THE REPAIR OR NOT. Being desperate, I accepted under the front desk's assurance that my phone is "probably" going to be fixed, and this is a just in case thing. Sure enough, they hold my phone for 3 days with no news. On the fourth day, I get a message saying 'come pick your phone up, we can't fix it because we can't find the faulty part'. I ask for information about the faulty part, and they give me none. Moreover the lady at the front desk has the audacity to act exasperated and condescending when I ask for information about which part exactly is broken, and acts as if I'm being rude and unreasonable for asking for my money's worth on the diagnostics. She lies and tells me the part is not available in the US, when it is available everywhere online. I suspect that they ruined something else on my phone and didn't want to fix it because of that, so I'll be using another repair service to see if that's the case. The positive reviews are probably fake accounts from China, don't trust them.

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

I stopped in to get their home internet, and it ended up being cheaper than what I'm already…read morepaying. I also picked up a privacy screen protector. Josh, the rep who helped me, handled everything from start to finish. He was patient, answered all my questions, and even took time to explain different phone options even though I didn't buy one. The whole visit was smooth, and everyone on staff was friendly and courteous. Great experience all around.

We are sitting here at 5:30pm after driving half an hour to this store. There is a handwritten sign…read moreon the door that says they left for lunch and will be back in an hour. Clearly they just decided to bug out early on a Sunday. Horrible customer service. Not what we expect from T-Mobile after 20 years.

As promised, I'm here to update my review!…read more If I were able to rate this company 25 Stars, I would! Mr. Ben called me personally to make sure that he could do everything possible to fix my issue and they did with some bonuses included! I will most definitely recommend anyone that has issues with with their electronics to use this company! As I stated in my previous review, I had no issues with their professionalism nor customer service. The gentleman that work here were fantastic! And special shout out to Mr. Ben, the owner! Blessings to you! I'm going to leave my previous review below For context --------------- I'm only giving 3 stars because I am a Mac User. My general experience was good with this company... it's just that I found out after paying and bringing my new drive home (but not being able to seamlessly access my data), tthat they don't have a mac in office. My new drive was formatted to Windows (although I'd already formatted it for compatibility with my macbook). While i can read the data, I can not actually open my Adobe libraries or programs, nor can i partition the drive because of the way it was set up. I will update my review upon final resolution.

I'm a senior citizen and I was having some problems with my cell phone. It turned out to be…read moreoperator error. They showed me what I was doing wrong and were very nice about it. They even set up the phone to connect the car. Alex was great to work with.

Exceptional service at this location 1 employee named trish who took care of my concerns she was…read morenothing but very patient didn't rush me and totally took care of me for sure was very informative, professional and her mannerisms and total work ethics are up to par for sure. If this employee is up for a review and or promotion and or a raise in pay all I can say is very well deserved.

From the owner: Visit the T-Mobile store in Holly Springs and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 189 Grand Hill Place can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.