Ok... First let me tell you I am a cell phone idiot... So kudos to both Amanda & Diego for putting…read moreup with me. Before I came here I went to a Metro on 19 & Fox hollow ( also reviewed , check it out), & after that bad trip I wasn't going to return to Metro. But my phone was on its last leg... I stopped for gas and figured what the heck.. Amanda was on it....I wasn't in the store for a minute & she greeted me. Quickly addressed what I needed & how much my budget was. Third phone was a hit, wrote me up, and Diego was great explaining the phone that didn't make me feel like a dumbass Love the new phone, didn't break the bank, and it only took an hour! Last time I got a phone it was like buying a car...this is the go to phone store...they need to send Amanda & Diego to the one on 19 & show em how it's done.

Adrian was a great store representative. He was kind and helpful during my recent visit.read more

Fastest and friendliest service I have ever gotten from a Verizon or any cell provider. Johnny was…read moreextremely knowledgeable and kind.

My Galaxy S21 was a mess when i took it in for a look. It all of a sudden wouldnt let me use it for…read moremost any function. The gentleman at the counter, began to look at it and in a few minutes with me standing and watching in amazement as he tapped numerous buttons. After not much time he handed it back to me and it worked like a charm again We have been in to get screen savers and other items and have been equally impressed. I highly recommend them for minor and major issues, and all with excellent attitude.

Tom Terrific here with another honest business review…read more I brought my camera and laptop in and described the problem to the female. She didn't understand and asked more questions. I answered her and she has no idea what i was talking about. I high tailed it out of there.

I am giving this guy 5 stars for honesty, something I find that is rare here in Florida. I took my…read morecell phone in with a shattered screen. The phone is also several years old. He told me that it would cost more to fix it then to upgrade it and replace it with my carrier. I was shocked that for one of the rare times, someone was honest enough to think about the customer. If I ever neeed a cell repair again, this is the guy I wil go to and I highly reccomend him.

We only use this business to repair our devices I was highly shock when I went in to get a new…read morescreen protector and he said this one's on him and he appreciates the business we bring I highly recommend him

Ask for Jim at Verizon Cellular Sales on Trouble Creek and Littke Road, across the street from…read moreDunkin' Donuts. I've had a lot of different Verizon employees (via phone and in person), but Jim is by far the best. I told him of my dead battery issue on one of my devices, and he ended up saving me more money with the 55 and older plan verses the government/veteran discount. So, now I'm walking out with a newer phone for my husband, the hum device for my car for diagnostics as well as a Samsung Tablet.

Sales people lie to boost sales. When I called Verizon to…read moreget fees reversed I was told that " Verizon doesn't waive these fees, your sales person was wrong". When I pushed the matter the manager said that he gets these calls all the time, that the sales people "fib". Such a terrible way to treat customers. I lost out on $200. Very bad place....,,

Shawn and his team came out. Used proper COVID protection procedures. And walked us through the…read moreentire analysis of our current system in the house. Then he took the time to listen to our needs and design a system to use what we have and upgrade to a mind blowing whole house system comparable to any mansion. After he installed the upgraded components He stayed and taught us the system controls to use it to its fullest! Can't say enough good things about him!

Shawn installed our home theater system and it is perfect! He is very professional and friendly…read more He listened to our needs and did just what we wanted. I highly recommend this company.