Kerwin and vonte are the best help y'all need to get down there and get with them for any of…read morey'all's T-Mobile needs they are doin great and we're very helpful!

Great experience friendly people who know what they're talking about. Will be able to handle…read moremultiple customers at the same time

Great service even better people can't go wrong took the time to set up my 2 new phones properly…read moreand then even have me a ride to my hotel !

I closed my account and switched to another service because of the coverage in my area. I asked…read morethem what my final bill was and they gave me the amount which I paid. Two months later started sending me a bill to pay and said if I didn't my service would be cut off!!! I had went into the store when I closed the account two months earlier and requested final bill and paid in full in person so I wouldn't have to deal with something like this and it still happened!!!

They get 1 star because you can't leave zero stars. This is not a bad review of Bay City ATT but…read moreATT as a whole. Their customer service is absolutely terrible. The store employees can sell phones, that's about it. If you have any issues with your account, you have to call 611. If you can't get the help you need from there, they have a couple more phone numbers to call. All the phone numbers take you to the exact same useless automated system. If you choose or stay with ATT, best of luck to you.

I've been with AT&T for 14 years I've never experienced such an unfriendly bunch, they were not…read morehelpful when I asked about a phone case and a screen protector for my iPhone16 pro, I was told they were no longer in stock seconds later I found one in the shelf. When I installed my new phone case in the store I asked if they had any wipe to clean off the phone and the lady told me they don't carry wipes, like bro this is a phone store?? Top that they gave me no assistance to find a new screen protector! Definitely needs new management!

When I dropped the TV off, not only did the owner help me get it out the Truck, we also turned the…read moretv on to make sure it was working and there were no visible damage. I received a call 3 days later stating my tv was unable to be fixed due to an internal crack( when I picked my tv up it was an external crack). I explained to him my tv was working fine when I dropped it off, my cable port is what was getting fixed. He continued to say it was nothing he can do and he didn't do anything wrong but my tv now has a crack across it that wasn't there when he accepted it. I asked for the owner and he said he didn't know how to get in touch with him, then later on in the conversation say he was the owner. This is an expensive 65in television that now has a crack going across it. This guy does not want to take accountability for what he has done. Do not take your business here, he will break your item and act like he didn't do it. Really is disappointing to see this is a black man. So much for supporting your people.

I just got a tv repair from this place. The owner was professional, polite and answered any…read morequestions I had. I would definitely recommend getting your electronics repaired here.

Wonderful visit to this place today to get a battery replacement in my iPhone 12 Pro. Incredibly…read moreintelligent and nice individual took care of me. Great price too. I highly recommend this place Frank (electrical engineer)

Once the inevitable screen crack happened to my Pixel Pro, I began shopping around immediately for…read moreplaces that could fix it. The absurdly high rating for this biz had me calling them immediately, in which a young man named Eid promptly quoted $250 to fix it. This was at least $50-75 cheaper than most of their competition. I agreed to it. It's a tiny shop that's next to a gas station. It looks completely run down and if it weren't for the reviews, I'd have a hard time seeing myself here. I was told that I'd be able to come pick it up in roughly 3 hours. Kudos for allowing same-day service. By the time it was ready for pickup, I came in to inspect the phone. I noticed just there are some gaps on the screen but it was responsive. Right as it became time to pay I learned they were unwilling to accept the Yelp check in offer of 10% off and would charge an additional $20 fee when deciding to use a credit card. I went out to get cash and eventually paid. When asking for a receipt, he gave me a piece of paper with some scribbles and largely illegible penmanship. Overall the repair was successful, the price was right, but the inconvenience and shoddy customer service might mean I will reconsider my business if this ever happens again.