I have gone back and fourth on leaving this review but I think people need to be warned. Let me…read morestart by saying that Alicia Woodard is no longer the owner of this salon. She was my stylist for years and I loved her. She sold it because she moved away. I started going to the new owner, Chelsea who was at the time a stylist there. Alicia left her my color formula but not once did the color come close to what I was use to. She would keep me at the bowl, toning me over and over trying to find the color I was going after and it really started getting over processed. I continued going because I thought maybe it was just taking her time to learn me and my hair. That was not the case. The final straws for me was her over thinning my hair when I was growing it out and leaving me at the bowl while she took a phone call. I set there for a while panicking and when she came over, she had to redo it because the color was gray almost. I walked out not happy and texted her that I wasn't happy with how she cut it and the color. I had been growing it out and each time I went to her, my hair was shorter when I left. She thinned it so much on the right side, that it took a huge chunk out and later said that s what I asked her for. Her explanation to me was, that's what I asked her. No mam, I did not. Up to that point, she wasn't thinning, only slightly using the razer on it for direction. She later said that she thought it was thicker than what she realized. When I got home, I did reach out to her and she apologized for it. and the color I wasn't happy with. She told me that my next visit she would fix. This last time, we couldn't find the color I was telling her I wanted because I like a light blond and she kept showing me dirty blond swabs. At the bowl, she said that she wasn't going to tone it. I did like the color but It quickly turned yellow and it started coming out in the shower. When I sent her a picture of what I lost, she told me that if It kept up that I might want to check my thyroid. My bloodwork was perfect and it has continued falling out and is so dry that I can't wash it without adding a conditioner with it to get my fingers through. it. I told her that my hair was in the worst shape it had ever been in and she said it just needed an oil treatment. I have not been back. She justified every concern I had over and over and It's my fault for going back over and over. Its just so hard finding a stylist and I was hoping that she would learn. Now I am dealing with hair loss everyday and even reached out to a dermatologist for options. I'm now on a medicine to try and grow back and I have found another stylist who is doing her best to save my hair. It is very thin now. She had a lot of personal things going on and I believe she was, is so preoccupied that she really was just going through the motions to get me in and out. I've had to shorten my experiences and trying to give key points. Please don't go to this salon and use her. Research before allowing anybody to touch your hair. I am devastated over my hair and the loss I experience daily and I don't want anyone else to suffer as I am right now. Chelsea over processed and over lapped the bleach to get me to this point. Please stay away from this place.

Today was my first time in & will not be my last . The salon is spacious & very clean, everyone was…read morefriendly too. Claire gave me a great cut and super styling advice for mornings when I'm feeling rushed.