Never Go Here!!!! Terrible ownership/customer service. Bought a vape walked to my car realizing it…read moredidn't work before I even got there. 30 seconds went by go back in they wouldn't trade it out. I've never had a vape shop refuse to trade one out less then a minute after buying! Make sure to test the faulty products sold here!!!!!!

Was impressed with the large supply and easy to see displays! The sales clerk was informative and…read morehelpful and found new items for me to try.

Always have a great selection of preroll & flowers. Friendly staff& always really helpful.read more

I've been to most of the vape shops in the area, this place is definitely above and beyond our…read morefavorite. Solid selection , reasonably priced but the customer service set them apart... the employee was super friendly and KNOWLEDGABLE... I can't express how tired I was of going to places and asking about products and the person working (in most cases the owner) has zero idea about anything in their own store... this guys was more than happy to answer my questions and guide me to the right fit for my needs...

Bought 8 701 energy disposable vape cartridges and only 3 of them worked. No refunds for this…read morebusiness selling defective products. I will never give them my business again and tell people not to go there.

I'm new to the area and have been looking for a good vape place. As my supply of juice was running…read moreout from my move from California, I was desperately in need of a re up. Enter good guy vapes. When I came in I found a chill atmosphere. There were a few other people waiting to be attended to but the girl behind the counter was super nice. She allowed me to test out some flavors and find one I liked. My previous go to place made their own flavors so I was used to having simplified flavors I could mix and match which I do wish they had a larger selection of. It's been a long time since I found an ejuice I could get down with. This process was thankfully painless and helped along by the staff. Once I purchased my juice, I promptly left, but did come back a 2nd time to refill my supply. The same treatment again, this time by a male who was equally stoked to see me. This time there were more customers in there and yet, it was still chill af. Gotta give it up to them, they have good service, good prices (probably around $5 more than what I've usually paid) but I'll gladly pay it to make this my go to. I look forward to giving them more of my business. Update: a year later and they are still my go to spot! I can give them enough praise. Although I have moved my purchases to online juice vendors, in the clutch this spot is always available if I can't make the wait. Now only if they ploffered non thc cbd!!! Great job!!! Keep it up!

Great atmosphere! The store is always really clean and the selections are pretty big. I go for pre…read morerolls and I always get great recommendations from the employees. Price wise, it's very reasonable and combined with the cozy feel; I think it's my go to shop from now on!

Great staff, fair to great prices on products, good selection. Super clean store. Selection had…read morealmost everything I was looking for and would expect and I had some far out requests.

Been a loyal customer for years. One day I accidently took a gummy thinking I paid for it, but had…read morebrain fog and forgot to do so. The next time I come in, they accuse me of stealing. No asking for my side of the story, no asking what happened No asking for my side on what happened. I got accused of "theft" by the manager without As someone who has been going here for years, I am sad to see how far this store has declined in value. It used to be a place where they care about customers. Now, make one simple mistake, and they turn on you- without even the courtesy of asking WHY or WHAT HAPPENED. WTF?! I would not have felt the need to say anything if this woman just handled the situation differently than she did. All she had to do was ask "care to explain what happened?" and I would have told her my brain farted. What SHE said was "you stole. You looked at your hand, saw you had a gummy, and walked out anyway. "you knew what you were doing". NOT TRUE. I was having a mental health issue that day and no one bothered asking to see if I actually meant to take anything. Had they simply told me "hey, you forgot to pay" I would have gone back and paid in a heartbeat. Instead I get accused of theft without them even checking to see if their own theory is true or not. As someone who has been going here years, let me say this place is no longer a place I enjoy. This place has dropped in quality so much it is clear they are about profits over customers. Congratulations, you just lost one of your most loyal customers. This woman is a bitch.

To start off great location competitive prices a lot of varieties to choose from. I have to to give…read morea shout out to Kye and Lisa, very knowledgeable. Great customer service. Theyreally do know how to talk to people and give the service that's needed. A major big up to both of you. Definitely deserve a raise Tim.

Had literally everything one could possibly want. Downstems, snacks from far places, I had even…read morebeen hunting for something specific for a while. Heard through the grapevine it was here- lo and behold! Great prices, great guy running the store, I will DEF be back for the accessories I need

My favorite vape store in the area! Good prices, and an ever expanding selection of juice flavors…read more Plus, they specialize in Vaporesso products so they always have what I need for my XROS series vape. Super friendly staff too.

The Vape Escape (TVE) is locally owned and operated. TVE is not a fancy place but what's unique is…read morethat they make e-liquid to order using 50+ flavors you can mix & match The store has very low employee turnover so you will always see a familiar face at TVE. While it's great to see a familiar face, I haven't seen any diversity among the employees that work with customers, (i.e diversity in color, age, race, gender, physical ability.) Nonetheless, the owner and the staff members are all very knowledgeable about the vaping industry, the current hardware (especially knowledgeable in what they've decided to use personally and/or sell.) Moreover, their e-liquids are definitely worth a try if you are on the fence about it. They sell about 40 name brands and the others are their in house brand. You can try their in house e-liquids in various combinations right there, in house. Remember that you must be 18+ to enter the store and if they are in doubt about your age, you will be carded. I've seen minors carded and get embarrassed w when kindly asked to leave. I give TVE 5/5 Stars for customer service and for standing behind what they sell whether it be e-liquid or merchandise. If you're familiar with the vaping business, most sales are final. If the TVE owner or manager thinks the items you've purchased are defective and brought back within a few days off purchase, he will make sure it's corrected right then and there to your satisfaction. I give TVE location itself 2 out of 5 Stars. It's located in an outdated strip mall in the Cary/Morrisville area where I'm sure the rent in inexpensive relative to other skipping address in the same vicinity. I can say that entry into the shopping center, parking and exiting the shipping center CAN be a little challenging because Maynard is such a busy road, particularly where they are located, near a major intersection. But it's a good thing because that probably gives TVE more visibility from Maynard that, in turn, probably increases foot traffic. However, it's tough to get in and out of your new to this area. However, there is a traffic light that helps make it easier. Also, I give the inner store appearance and outside signage a three out of five stars. It not a hipster spot, imo, but young people, meaning young adults over 18 but Uber 25 years old, are there quite often, visiting their friends that work there. Speaking of the staff, when I see them on the sales floor or at the service counter, they are very chilled out, almost to the point of seeming a tad lazy depending on the day. I think some of that is part of this vaping subculture, some of it is generational, some of it is individual personality and much is probably the company culture and the standards that employees are asked to follow (or not given guidance on at all). If it the owner is there, they don't improve so it's condoned behavior. Employees don't always stand up from the couch, bistro take or desk chair as soon as customers enter. They do what's acknowledge your there and that is good. However, even still, most of the time, they are vaping in clients faces, eating in clients faces, taking to each out loudly, yelling across out the floor to each other, playing on their phones or other electronic devices while lounging around in the client seating areas, etc. Those things should not be done in front of customers period. It's unprofessional. Those areas are intended for clients relaxation, not employees. They should have a break room, out of site for that. Even the office area and be out of site honestly. The employees also often have their personal friends coming to their job to visit and horse around while they are supposed to be working. They ignore customer needs if they have friends dropping by and staying for lengthy period of time. A couple times, one employee had to ask his friends to stop using profanity (cussing) in front of customers and to settle down because they were obnoxiously loud. He had about six male friends there, chillaxing and just playing around on a Friday night and they weren't buying anything. In fact, they were talking about the best way to smoke some kind of liquid marijuana snuggled back to NC from marijuana legal states, talking how best to bring it back here and how to smoke it with a vape set up. They even pulled a couple of customers into that conversation. If I were the owner and saw or heard that? I'd be livid and the employee would be fired or suspended immediately. In closing, there are some things that can be improvedb upon and there are things that they do very well @ TVE. My advice is simple; if you vape, take the time to visit and to form your own opinion. They are worth it especially if they clean up the employees actions!

Love Robert & TVE. However, the cashier, Erin, is just about the most unfriendly and least helpful…read moreperson I've EVER met in all of my retail experiences.... did I say the worst EVER yet? Robert, do what you gotta do. She is hurting your business. Maybe my skin is the wrong shade of deep brown? Maybe she is always looking like she's smelling foul air? Dunno. What I DO KNOW is that I'll go elsewhere with my hundreds of bucks per transaction until she's gone. Facts.

SAVE YOUR MONEY AND GO ELSEWHERE! If I could put zero stars…read moreI would! The guy that works in the store is the worst! He is not helpful, always tries to rip people off, and the prices are never consistent. Stay away from this store and go to any of the other stores in the area.

Amazing customer service! The lady that works there is so sweet and helpful. I always ask her for…read morerecommendations. She's very knowledgeable. The store is also always clean and organized. I love the variety of items they offer! Great selections all around. They also have great deals going on always, amazing value.

NEVER GO TO THIS SHOP....owner is a complete asshole. I had the day off of work and some time to…read morekill so I bought a couple things and was doing research before I made a 200-300$+ purchase. Apparently an hour is too long to spend in the store because the owner/manager pos told me to leave. This place has horrible phone service which drained my phone battery and while wanting to make an educated decision on an expensive purchase my phone died and he did let me charge it. But not long after he cited that as a reason to ask me to leave like I was lounging around in his shop. Go to TJ smokes or any other shop. Never giving this store another dollar, only bright side is the nice girl he hired who was very accommodating. Do better.

Was out here in the area and seen the shop so decided to check it out. Few years back I had a shop…read morelike this and always curious to see current market. Service - The person who helped me out was very nice, chill, and helpful. Venue - Good size place with plenty of vape products, juice and disposable vapes. Also a glass selection and a cigar room. Prices - Seem like the avg going rates. Parking - Lots of parking in the complex. Overall chill spot near a Brewery and dim sum place .