I rented a house on a year lease. They would not go month to month. The house was not painted, had…read morepatches on the wall, marks on the wall and cracks. The carpet was stained and crunchy. Property manager, Ashley Madison, said the previous tenants did have the carpet cleaned. The unit was not that clean, but time was close on my other rental running out, so I figured I would clean it up myself. The day I went over the refrigerator wasn't cold. I told the property manager that the fridge didn't work and what I got back was "It worked for the previous tenants." This was the first red flag. I am not even moved in and things are broken. I pressed to have a repairman come out as I cannot live without a refrigerator. The repairman came out, said it was broke and would pass it along to the owner. It took a couple of weeks to get a new one as the owner was looking for the cheapest product he could find. I am ok with it as long as it works. I got a model that was minimalist to say the least. I was longing for a bath so I got into the big, jetted tub and filled it up. When I went to get into the bath, I noticed the water was yellow. This became a long-running problem. We started with the excuse as the pipes are clearing, the well needs to be refreshed and the other tenant didn't have issues. I know this wasn't true as the shower was hugely stained yellow as were the toilets. I kept complaining about the water and they kept trying to put me off. They did have a well guy come out and look at the well. I put pictures in so you can see there is a definite problem with the water. My clothes were stained from washing them in the washer, I had a rash and my hair was turning weird colors. I did not drink the water. I used bottled water. It took 8 months for this issue to be addressed. This is just unacceptable. I felt like I was living in a third world county. I see from other reviewers they also had similar issues. The property management company was not responsive. It took 3/4 of my lease to get a water filtration system. During this time, there was a shed on the property that Ashley said on move in I could use for a lawn mower (tenant had to upkeep the lawn) or other items. It was old, but serviceable. The tarp on the roof was so old it completely disintegrated during a storm. Unfortunately, there were holes on the roof and I needed a replacement tarp. This was another back and forth that took months. The management company tried to say they were not responsible for the shed as it was not part of the rental. This is just not the case. For one, if you have the responsibility to mow, they have to provide a place to put the mower. As a tenant, I am not responsible (nor have the right) to build on the property. In addition, the shed was mentioned in move in as a place to store things. Months later, they finally got their repair guys (Heckle and Jeckle) to put the tarp on. There are pictures so you can see why I call them that. It was not put on properly and they didn't even remove the old shredded tarp. Every time I notified them about an issue, there was push back as they didn't want to maintain the property. There were other issues, dead snakes under the house and other minor problems. When I moved out, they charged me for things that were not things I did in the house. The cost of their carpet cleaner was huge and more than I have ever heard of. On top of that, they never sent my deposit return. Then when they did send it, they spelled my name wrong so I had to get them to write a new check. It is interesting as they addressed the envelope correctly with the correct spelling, but the check was all wrong. It took forever and they made getting my deposit back a battle. I would not recommend this company for any type of rental or other services. I was treated poorly throughout my stay. I paid my rent on time and left the place better and more clean than when I moved into the unit.

I rented a house on the lake for me and my family, like I have for the past many years in…read moreSeptember. I paid a $500.00 security deposit and was watching for the return of the deposit. When I didn't see that happen, I tried to call them, only to get a message that the # was not in service. I called a nearby business that I know, to find out that they had closed all of their locations. I have contacted the VA. office of the Attorney Generals Consumer Protection Division. If this has happened to you, I suggest you do the same.

Emery Point is a 6 acre Private Gated Peninsula located at the South end of Lake Anna. Believed to…read morebe the widest, clearest, most flowing part of the Lake. The house sits on the hill with 330 degree views second to none. It is the ultimate for family reunions and Weddings. The house has 7 bedrooms that sleep 18 people in beds. Fishing is great right off the dock. We caught large mouth bass, striped bass, catfish, carp, bluegills, and an occasional stickfish. Enjoyed the KOI pond waterfall in a swaying hammock in the shade located on the south side. Visited LAKE ANNA WINERY - nine miles away.

I am hesitant to review this place as I would love to keep it a secret. This is the ideal…read morehideaway. The room is located on the top level of the house. There is a wall of windows overlooking the river. The bed is spectacularly comfortable. It is in the tree tops looking over the Rappahanock River. It is a quiet section of the river, very serene. It was sunny one day and rainy one day during my stay. The property is secluded but close to gas stations, Wal Mart and of course downtown Fredericksburg. It's a quick trip to restaurants, sights and shopping. I truly felt like I was hiding out away from reality. I plan to go again.

We just came back from a two night stay at Riverhouse. The pictures don't even come close to the…read morereal thing. It is beautiful and was absolutely spotless. It's so spacious and we loved that the largest wall of the apartment was nothing but large windows. Everywhere you looked you saw the river, because it is right there! Ruth and Lee are gracious hosts and made us feel right at home. We enjoyed Fredericksburg which is only 2 miles away so we could get to everything we wanted to do but then came back to the quiet of the river and lots of relaxation. We can't wait to go back!

Although we ended up renting with another agency we had a pleasant experience dealing with Lake…read moreAnna Realty.

The house was great…read more However, they don't make it clear up front that you are required to drive all of your trash from the stay to a nearby dump (and they don't tell you about any dump, I had to ask where I was expected to take four large bags of trash). So the day we left I had to load up my small car with several bags of trash (containing old food, liquids, etc.), right next to my suitcase and the pillows, blankets, etc. that they tell you to bring. Rushing to load several bags of trash into the trunk of my car while being told by the cleaning crew to "hurry it up because check out was ten minutes ago" was a terrible end to an otherwise great vacation. I think most would agree that when you rent a vacation house you should not be expected to drive your trash to the nearby dump. Then when I complained about this to management they essentially told me tough luck, although they were nice enough to make an exception and let me throw the trash away in their dumpster out back...

Shadow Mountain Escape is a hidden Gem, as is Karen Riddle. Every detail, from the moment we…read morearrived, until the moment we left, was absolutely perfect. There are certain people that find their calling in life, and believe me, Karen has found hers providing a beautiful one stop destination/ultimate private elopement venue along with handling every aspect of our wedding (flowers, wedding cake, vows, officiant, venue, and beautiful photos). We were blown away and are so happy we chose Shadow Mountain Escape, and Karen Riddle for our special day!! We will be back.

SME is the kind of place that's so special, you want to keep it all to yourself, but can't help but…read moretell everyone you know about it! It is the coziest little getaway in Luray situated on an absolutely beautiful property. There are five cabins in total that are intended to be a couple's getaway, so the property is always very quiet and peaceful. It feels very connected to nature- we've seen deer very close to each of the structures when we've stayed. We've had the pleasure of staying in the Dragonfly, Bumblebee, and Ladybug cabins and have really enjoyed each one- they all have a similar feel but are built slightly differently. This time around, we were in the Bumblebee cabin, which is quite spacious and shares a structure with the Dragonfly cabin. There was a gas fireplace and a TV downstairs where we spent most of our time reading; there was also a couch upstairs in the hallway outside of the bedroom, and a cute balcony we probably would have spent time on if it was warmer! It is absolutely the kind of place where you can just stay in your cabin the entire time you're there, but it's also located pretty close to Sperryville and downtown Luray if you're looking to venture out. To fully take advantage of SME, I'd recommend bringing your own food or groceries to cook- there's not a whole lot close by (which is part of the charm!), but the kitchen is well-equipped with a microwave, oven, and stovetop. There's a pizza place that delivers right to the cabins, which is nice- honestly, the pizza isn't very good, but it's nice to have the option. There are also bottles of wine available for purchase in your cabin, which is nice to have available. You won't meet two nicer people than the owners of SME, Karen and Ralph. It is so clear how much they love SME and sharing their love of the property, which reflects their travels through Europe, with those who stay there. There will always be a delicious baked treat from Karen waiting in your cabin when you arrive, and if you're lucky, she or Ralph will show you around the property and tell you about the structures, all of which were built by Ralph and designed by them both. They are so friendly and kindhearted and make it such a special place to stay. As just one example- it snowed one of the nights we stayed, and Ralph cleared off our car without us even asking. SME feels so calm and peaceful- it's a true VA oasis. We're already planning our next trip back!

We rented out a cabin to stay with our family, which happened to be 3 families with children. It…read morewas about a perfect setup for us, given the difficulties of traveling with two kids under two. The cabin came fitted with appropriate child gates and had pack n plays for them to sleep in. It also had enough for us to be comfortable and entertained together, on the mountain every night when we put them to bed. They probably undersell their amenities, so be sure to look for everything they have to offer. Overall the cabin was very clean, the terms were reasonable, it had everything we needed, and the view/location was perfect. If you're traveling to the area I'd definitely recommend looking into their options.

We rented the Breccia cabin, which has a screened in deck with jacuzzi. Fire pit and charcoal grill…read moreoutside, plus gas fireplace in living room. Loft upstairs with a small bed. Room to fit inflatable bed. The place is well maintained. Checked out Luray Caverns - amazing. Of course hiked in Shenandoah National Park and what a pleasure soaking in jacuzzi afterwards. Love, love the quiet!

This was the best get away! My boyfriend and I stayed for 2 nights and it was the reset we needed…read more We got to bring our girls (dogs) who had a fantastic time! Daily walks down to the lake, a hike in the woods with the trailheads right on the property, close to "town" for good local food and cute shops (check out Bluebird & Co for cute clothes, accessories, and books!). I cannot recommend this rental enough. We will be back for sure!

We stayed here for a wedding that was on-site. The cabins are rustic, peaceful and quiet…read more Absolutely would visit again. We enjoyed not having service but being able to connect to the WiFi that was provided in the cabin if we needed to. Thank you Montfair for the gorgeous Mountain Views!