Disappointed After Years of Loyalty…read more
I've been going to Karmita's salon in Mohegan Lake for years and always trusted her with my hair--color, highlights, cut, and blow-dry. However, my last visit (about a week ago) was a huge letdown. My hair came out nothing like it usually does. It looked dark, with just a few thick highlights, instead of the usual base #8 with blonde highlights that I always get.
When I called Karmita to talk about it, she was extremely rude and unprofessional. After all these years, I expected at least some concern or willingness to fix it--maybe ask me to come back so she could take a look. Instead, she dismissed me and only offered to use a clarifying shampoo, warning that if my hair turned green, she wouldn't take responsibility. That felt cold and honestly, very disappointing.
I even went to her salon in person hoping to talk, but she wasn't there. Unfortunately, I had to travel the next day, and after washing my hair once, my hair turned green my hair is damaged now and dry it's falling apart looks dead I was in tears--especially with an important event coming up on the top of that the hair cut she cut my bangs way to short when I pointed out she reply don't worry it will grow quick. I don't know what she put to my hair or perhaps she left the product on my hair too long. I felt hurt and betrayed. It's clear the quality of her work and products has gone downhill, and I will never ever go back to her salon. Now I have to wait at least 60 days to fix my hair
I wouldn't wish this experience on anyone else. If you still decide to go, good luck. But be careful with your hair.
The first picture is how my hair looked after Karmita was done with my highlights so dark
The second picture is how It used to look after my hair was done
The 3rd and 4th picture is how my hair looks now. It's a complete disaster.
He ido con Karmita durante años y siempre confié en ella para el color, las mechas, el corte y el secado de mi cabello. Sin embargo, mi última visita (hace aproximadamente una semana) fue una gran decepción. Mi cabello no quedó como de costumbre: se veía oscuro, con solo unas pocas mechas gruesas, en lugar de la base número 8 con mechas rubias que siempre me hacía.
Cuando llamé a Karmita para hablar al respecto, fue grosera y poco profesional. Después de tantos años siendo su clienta, esperaba al menos un poco de preocupación o disposición para solucionarlo--quizás decirme que volviera para revisarlo. En cambio, me ignoró y solo ofreció usar un shampoo clarificante, advirtiéndome que si mi cabello se volvía verde, no se haría responsable. Eso me pareció muy frío y, sinceramente, muy decepcionante
Incluso fui personalmente a su salón para hablar con ella, pero no estaba. Desafortunadamente, tuve que viajar al día siguiente, y después de lavarme el cabello una sola vez mi cabello se volvió verde. Estaba en tears especialmente porque tenía un evento muy importante. Me sentí dolida y traicionada. Es evidente que la calidad de su trabajo y de sus productos ha bajado, y no volveré jamás, no sé qué me puso a mi cabello i es que lo dejó el producto mucho tiempo en mi cabello y se quemó ?? No le deseo esta experiencia a nadie. Si aún decides ir, te deseo suerte. Pero ten cuidado con tu cabello.mi cabello está hecho un desastre