Total Credit Solutions

We only have an account here bc they are a local credit union. We have to keep an account to share…read morebranch. We quit banking here full time when they had a glitch that charged our Cash App 2x for $500 ea transaction. We just deposited our tax check from the US Treasury and they put a 7 day hold on it. This is 100% part of the reason we will not bank here full time. We have had this account here for over 2 years, since we moved.

Easy to do business with. They earned my business over a bank I had been with for 25 years. Always…read moresmiles - always ready to loan for the next big thing and happy to help with the everyday expenses too.

Regions Bank

3.7

This is a clean, organized, customer-oriented branch of a major bank. It is professionally staffed…read morewith executives who are capable and willing to handle my personal assets with skill and direction. It's a pleasure to walk into Regions Bank on Shelby Drive here in Memphis and efficiently handle my personal banking chores !

The service was professional and very informative. All of my questions were thoroughly answered and…read moreaddressed. The building was clean and social distancing enforced.

Suntrust Bank

3.7

This is my go to bank. I frequent this location all of the time mainly because it is in the area…read morewhere my job is located. The lines always move pretty quickly even when it is busy. The bank tellers are always friendly and great with helping customers. The parking is sufficient. The inside is clean and spacious. The workers are friendly. I love this location!

Suntrust is now Truist. The transition was smooth and seamless as a very trusted bank was absorbed…read moreinto the larger body. My first statement under Truist listed a $20 Monthly Maintenance Fee. I had sufficient funds in both savings and checking, so called Customer Service. Because of the fact I do not have a mortgage, credit card, or other loan through Truist, they will now charge me a monthly maintenance fee. $180 per year to use my money to give those loans to earn the interest that keeps their profits rolling. I may earn a few dollars in interest over that same year. The point of personal banking is that your financial institution PAYS YOU for allowing them to use your money on all sorts of profitable investments. To charge you $20 a month because you are not in debt to them is absolutely insane. If your grandma or anyone who may not have these debts to Truist hasn't carefully checked their statements, do them a kindness and protect them. I'm closing my account with them today, and transferring all my funds to a local institution who does not charge me to use my money to make their profits. This is a trend that can not gain any steam.

Bank of America Financial Center

3.8

(4 reviews)

met with Michell a couple days ago concerning MC card being scamed,…read morehad been woring with this for about 3 weeks. after going over problem and info she called main BA office and with phone on specker problem was explained and after all info was given main office with the help of Michell problem was taken and I left the bank relived only wishing I had gotten the ladies name on the phone . I am old but been around and can say best CS experience ever . Thank you BA for such professional employes. James Simpson

They are a good bank. They have always treated me well. Sometimes they are a little crowded, but…read moreit helps to go early in the morning.

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Cheryl S.

8 years ago

I was initially in the high 5's. I then encountered fraud on my account which brought me down to the 4's. After working with TCS for 6/9 months, I am now in the 7's. I would recommend her services any day. read more

Total Credit Solutions - financialadvising - Updated August 2026

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