Dropped my charger off to get a tire replaced around 830 am. I got a courtesy call around 1:30 pm to let me know my car was next in the bay and they were sorry for the wait (They were and looked super busy when I dropped the car off). I appreciated the call because I was wondering. What the hold up was for one tire, but was in no rush. Picked up my car around 6:30, and the gentleman James who cashed me out was very pleasant and friendly and professional. Makes me feel confident to bring my car in for other maintenance in the future. Thank you for a professional experience on such a minor interaction. read more