I went in here really quickly thinking I'd only get a quote and got a stern "Do you realise you…read moretyre is about to pop". Well, news to me. Honestly they were great, I was expecting a bit of a run around and potentially be advised to get the expensive tyres, but he asked what I was after and gave me a couple of reasonably priced options. Looks like a family run business that's been going for a generation or two and pride themselves on service and quality. Really happy with my experience and I'll be back in around 10,000KM for the back wheels.

The customer service was amazing, they were really helpful with my RWC when I was stressed and…read moreunsure of things :)

What fantastic service! My first time to these guys and my poor car had some issues. Thanks to…read moreBill's attention to detail, and Carmel's updates I felt very much at ease and just felt so lucky that I found a mechanic that I could trust. As a result my car is now driving beautifully. They really looked after me, and I'm very grateful. Thank you. See you at the next service!

My wife and visited this store a couple of months ago, needing a few bits and pieces for our car…read more Steve went way beyond what we expected by not only showing us what items we needed, but fitting them too! He even fabricated a special clip for us instead of sending us off to another store. It was great to see that level of customer service and Steve's efforts have ensured we will return to Autobarn.

We've hired cars for local and interstate trips from Budget a couple of times and I would say these…read moreguys are pretty middle of the road. We usually hire here because the price is decent, but it's definitely worth shopping around as it's not consistently the cheapest. Cars are always in good shape and very clean. Service in the actual centre is incredibly slow and impersonal, so allow another 20-30 mins to get the hire car sorted before hitting the road. Even when giving a pick up time, the cars aren't always ready and sometimes you need to wait for them to be cleaned. 4 stars because I would recommend them over some of the others, but certainly not rave about them or their customer service.

As an expat and now a resident of Melbourne, I want to 'cut my teeth' on the roads in this fine…read morecity to ensure I am oak with the conditions: trams, driving on the other side of the road, and overall confidence. Budget has always been my worldwide choice for cars so I decided to give the a shot here in Australia. I was not disappointed. Budget in Southbank did their job and provided me a great SUV with low mileage and did not penalize me for being a half hour late on the return. Another weekend with budget and I hope to be ready for my own vehicle in the land of 'keep to my left'.

Terrible terrible service provided. Charged me $1400 to fix thermostat and a new radiator and…read morereplacing coolant and Engine oil in my Out-lander. I trusted the owner (Peter) words, when he said your Car will be like new after fixing. I paid $1400 on the phone and ready to go after driving for 15 min car stop in the mid of the road had to tow the car back to Hawthorn Automotive Improvements, where I kept my car afterward he did a small compression test and suggest me engine needs to be reconditioned will cost $4700 on top of $1400. I asked for $200 discount he denied saying don't want to cut the corners. I told him to not to start repair until deal with Warranty company. But later on find out another repairer can fix the whole new engine in just $2700. I went back to take my car back then he charged me $280 again for the coolant and changing filters and engine oil for which he already charged me with in $1400 bill at first instance. When I asked for clarification for extra charges he became very abusive and physically assault me. Finally I called police and relive my car after paying illegitimate charges of $280. Friends be careful before you go there because at the first time staff will sound like very friendly but thy will cut your pocket in a way you won't believe. Even if you think to go their better check prices with other Mechanics. The Most Dodgy people I have ever seen in my life. Finally my car is in perfect running condition and I paid $2000 less to other repairer. Disgusting Customer service, no cooperation at all, God knows what he actually do and what he charge fortune for. If you still wanna go Good Luck with that. Me and three of my other friends (who were regular customers of H.A.I and faced issues after servicing) will never ever turn back.

After being ripped off by mercedes dealerships for years, I shopped around for a reasonable B…read moreservice price. Hawthorn automotive beats all euro workshops around camberwell. The boys called me to report the items that needed changing. I approved the repairs and my car was ready the same day. Transmission was also serviced because they detected some faults on the MB star equipment they use. Tranny shifted much better after service. Parts replaced were on the bench when I picked up the car. Smart, sharp French guy who has good knowledge of the Benz. I was surprised on how confident he was about his work and my car did feel much smoother after service. I will take my car to them from now on.. Being a girl it's not easy to trust a mechanic, I must admit I was happy to see the old filters and parts before paying my bill..

Great service. I feel he is the best in the business . His pricing is reasonable and he cares…read moreabout the customers

We have been here twice and have been very happy with the service quality. They provide a value for…read moremoney and don't overcharge. The service requested was completed and any addition issues identified they advise me, Goodyear Auto doesn't pressure me to fix on the stop Clean reception, plenty of parking, friendly staff and Josh who has assisted me in 2 occasions have been amazing

Leanne and Marty of Rova Range are the only people I've ever trusted with any of my vehicles. I've…read morenever owned a Rangey before, but it doesn't matter - these guys know everything about everything, and aren't going to push you into getting something done on your car you don't need ("yeah, your battery is on it's way out, but it'll definitely last till your next service.."). Clever folks, and super lovely to boot! Oh, and they have a free courtesy car you can book for while your car is getting a wee tinker on..