Visited this place today WOW so sad to see it so run down and dirty the grand son was so…read moredisrespectful never will I revisit.

Chapin's is awesome great prices and great customer service... Thank You Chapin for serving our…read morecommunity.

They repaired my mower without hassle and in a timely manner. Worked better then when it was new.read more

About 6 years ago I purchased 3 used skid-steer attachments from Gamble (ASV 4in1 bucket, Toro…read moreBackhoe, Toro Angle Dozer Blade). He was courteous, drove me to the yard to see the machinery, knew his stuff, and offered a great price. I still have the equipment, and it is working just fine. As a satisfied customer, I would recommend this business.

My experience has been great with the Marine Dept. The techs show up when they say and do a…read moreprofessional job. Robert is the guy you want working on your boat. He of course knows these engines inside and out.... I do see the issue with calling the main phone numbers on the web site or google search... They pretty much get you nowhere, I happen to have The marine tech email / Phone if I didnt Im not sure how they do any new business. If the owners read these (Mr. or Mrs. Quinn) try test calling the numbers on the web site / internet and see if you get anywhere. You'll probably be angry. Anyway I'm happy with the work.

Felipe best tech/Mechanik comes and does his work always with a positive mind set came and fix our…read moremachine always greeting everyone keep up the grate work Quinn cat need to hire more people like him

Over the years I have purchased 2 golf carts from Power Machinery, not for golf but to use around…read moremy property. The last one had been modified with a flatbed in place of the golf bag storage. When the cart stopped taking a charge I researched to determine the problem could either be with the cart or the charger. I took the charger into Power Machinery to see if it could be repaired, the technician took the charger away for about 10 minutes and returned to say "it can't be repaired, they say it is too old and parts are no longer available ". His suggestion was to purchase a new charger for $600. I took the charger to a local golf course and the helpful technician removed the cover and traced the problem to a likely relay. These are readily available and I replaced it myself for $12. The cart and charger now work fine. Really disappointed with the response from Power Machinery to this customer's problem.

Very professional sales and service. David B and Christian are amazing! Great place to buy a golf…read morecart.

The equipment and availability was great. Service and delivery great. Had one small problem due…read moreto my not hearing well and they cleared it up very professionally and quickly. I left with a great feeling. I will be back in a month when I need equipment to finish my backyard. I received personal service and care from the manager Perry. Great place great guy. Location is right off Stanley and to the right pretty much once you're off the freeway if going North, and left if coming South on the 33.

Excellent service. I stopped by and asked about a car trailer, they didn't have one. However, Mark…read moretook the time to look up several rental companies that could possibly provide similar services and gave them to me. He didn't have to, but provided honest and candid advice. Friendly and knowledgeable. This is why I'll go here first for any rental equipment in the future. Great job, Mark!!!!

All I can do now is LOL at how despicable this company is. I initially called them for a service on…read moreour company's forklift and was quoted a reasonable service fee to come check it out. The tech arrived and diagnosed the issue as a bad starter which would need replacing, again all good up til this point. The tech put some information in his ipad and came back with a quote that I was sure was a mistake, about 650 dollars to install a rebuilt starter, one that I can buy new online for 150 bucks. We needed the forklift so I said the price would be fine as long as it was not any higher and the tech said he would be back the following day. He did come back, and installed the starter and then proceeded to hand me a bill for almost 1000 dollars, 1000 dollars to install a starter. Apparently this company charges for travel time, gas, food, nap time, and any other fees they feel like adding to your bill. I called the company and was able to get the price down, still incredibly high, but something slightly more reasonable. We paid and I informed the company that I would no longer be using their services and we left it at that, or so I thought. This forklift is a spare and we use it only during emergencies, so about once every few weeks, or at least we try to use it but can't because it will not start due to a bad starter...... that's right, a 600 dollar starter that was used a maximum of 10 times won't work. This company is refusing to help as "it's out of warranty". I have never dealt with a more crooked business, and I encourage anyone to avoid this place unless you like throwing your money away.

Recently bought a forklift from this company, for my new business... let me say that they went…read moreabove and beyond for us. Couldn't be happier with their service and professionalism. Keegan our salesman was knowledgeable and patient as we negotiated pricing. Also, Rick Lopez the owner was fantastic to deal with... even made a follow up visit to our store to make sure everything went smooth and we were happy with our purchase. Service like this is hard to find in these days of Covid-19. Again thank you guys!!!

They Sold out to Sunbelt rentals. But my experience with Arsenal has been top notch…read more Staff is awesome.

I decided o use this company for the very first time as a friend had referred them. I needed a lift…read morefor one of my jobs and my customer was going to pay for it once we finished the job. When I spoke to Gary C. Over the phone before ordering he told me the lift would be $545.00 so I assumed there would be a little extra after for taxes and etc. I had told my customer it would be about $725 with my markup and he agreed. So I went ahead and payed a deposit for the lift in the amount of $2000.00. After getting the lift and doing the job I get the invoice and I see that I ended up paying $925.00 for this lift for 2hrs mind you. I called and spoke to Gary to find out why it's so high and why didn't he let me know all the amount and add on costs ahead of time. As I did tell him the first time we spoke that my customer was going to pay me back and they needed to know the cost ahead of time to approve the work. When I asked him in the first call what is it going to cost me to rent this lift and he says one number and I get charged another number it's kind of irritating. If I was to tell my customers before I do a job for them that this is the cost of the glass they need installed and at the end of the job I say and now this is the final cost including the installation which was not mentioned before I started the work, then my customers would be furious that I didn't tell them upfront what the total cost would be including installation. This is exactly what my experience was with Sunbelt and Gary. So to my surprise when I called to express my concussion with him not telling me the final cost when we first spoke, he got defensive and tried to belittle me saying when you rent a car it's $20 but after you return it it's like $150. This is not the same circumstance as renting a car. They know what their delivery rates are and taxes are and he should have told me so I could've given my customer the correct amount. Now my customer won't pay the extra amount I ended up paying to Sunbelt and Sunbelt/ Gary won't work with me and now I basically paid my customer for doing work for them. I will never refer this company to anyone nor will I ever use them again. Which is a loss on there part as I am the owner of a construction company who uses rental equipment quite often for jobs and I work with a lot of other contractors who would use their services, but won't be now if I can do anything about it.