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    TORO Pacific Equipment

    5.0 (2 reviews)
    Open 8:00 am - 5:30 pm

    Services - TORO Pacific Equipment

    Machine and tool rental

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    1 year ago

    They repaired my mower without hassle and in a timely manner. Worked better then when it was new.

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    7 years ago

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    Sunbelt Rentals

    Sunbelt Rentals

    (4 reviews)

    They Sold out to Sunbelt rentals. But my experience with Arsenal has been top notch…read more Staff is awesome.

    I decided o use this company for the very first time as a friend had referred them. I needed a lift…read morefor one of my jobs and my customer was going to pay for it once we finished the job. When I spoke to Gary C. Over the phone before ordering he told me the lift would be $545.00 so I assumed there would be a little extra after for taxes and etc. I had told my customer it would be about $725 with my markup and he agreed. So I went ahead and payed a deposit for the lift in the amount of $2000.00. After getting the lift and doing the job I get the invoice and I see that I ended up paying $925.00 for this lift for 2hrs mind you. I called and spoke to Gary to find out why it's so high and why didn't he let me know all the amount and add on costs ahead of time. As I did tell him the first time we spoke that my customer was going to pay me back and they needed to know the cost ahead of time to approve the work. When I asked him in the first call what is it going to cost me to rent this lift and he says one number and I get charged another number it's kind of irritating. If I was to tell my customers before I do a job for them that this is the cost of the glass they need installed and at the end of the job I say and now this is the final cost including the installation which was not mentioned before I started the work, then my customers would be furious that I didn't tell them upfront what the total cost would be including installation. This is exactly what my experience was with Sunbelt and Gary. So to my surprise when I called to express my concussion with him not telling me the final cost when we first spoke, he got defensive and tried to belittle me saying when you rent a car it's $20 but after you return it it's like $150. This is not the same circumstance as renting a car. They know what their delivery rates are and taxes are and he should have told me so I could've given my customer the correct amount. Now my customer won't pay the extra amount I ended up paying to Sunbelt and Sunbelt/ Gary won't work with me and now I basically paid my customer for doing work for them. I will never refer this company to anyone nor will I ever use them again. Which is a loss on there part as I am the owner of a construction company who uses rental equipment quite often for jobs and I work with a lot of other contractors who would use their services, but won't be now if I can do anything about it.

    TORO Pacific Equipment - machinerental - Updated May 2026

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