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Torrid

5.0 (2 reviews)
Closed 10:00 am - 7:00 pm

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Belk

Belk

(31 reviews)

$$

Horrible upstairs can't find nobody they've got billboards that have certain name brands on them…read moreand then they don't even carry it and just a customer service is so horrible it's not funny

I will never go to another Belk anywhere thanks to these 2 sales associates at Coastal Grand Mall…read moreBelk. The sales associate named Myla and Store manager named Nasha. I was simply returning a jacket on New Years Day . And Myla didn't greet me didn't smile and said are you doing a return i can do that..well turns out she couldnt even though i had my reciept and tags on the item. She tried to tell me why but spoke so fast and wth a heavy accent and i am on chemo and don't understand things wth my medication very well. I simply said can you repeat because i didn't catch what you said because you said it fast and have a bit of an accent. She gpt mad and said im calling the manager . I thought that might help but the manager made it worse. Once she got there Myla said im not helping you and stomped off cussing . I was in shock. And the manager condonned that behavior. Even the manager Nasha had to ask her to slow down and repeat what the problem was. Again the manager didn't smile or greet me she said called me rude 3 times saying it was rude to say i didn't understand what Myla said. Itold Nasha i have cancer and didn't understand things always. And she replied that's no reason to tell her you can't understand. I was in tears .. and when i asked Myla what her name was she covered for name tag and said i don't have to give you my name. wow. I had to get out from another associate birth hers and the manager. It was New Yeaars Day. Neither said Happy New Year. Neither smilied and noone said thanks y business . And when i told them i have cancer they couldve said sorry your going through that instead of telling me that's no reason to not understand . Well they are wrong because chemo and medication does make a cancer patiant a little slow. I hold Belk responsible for allowing these 2 mean women to work wth the public. They are puctured belonw and i recorded the whole incident. Shame on them

Torrid - accessories - Updated May 2026

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