Good lord, would it kill these employees to engage? We walked into this store without any…read moreacknowledgment of our existence, never got asked if we needed help, and actually not ONE word was spoken to us even purchasing my daughter's dress. Not even a thank you... Who in the hell hires these people? It's a great place to find a dress for an event and the dresses are very reasonably priced but if you can shop elsewhere or at least another location, I highly suggest it! Very disappointing that employees feel the need to act like that. If you don't like your job, QUIT!

We did not have very much success at this store. It was not a great experience. While I understand…read moreit is hoco season for all schools in the area, I feel like some places that typically carry a lot of stock were very unprepared for the amount of individuals who wanted dresses. The store was picked over. Much of the stock, formal dresses and casual wear, was gone. Other items were thrown about, very disorganized. I feel badly that many places are understaffed and supply seems to be at an all time low. The lines were immense. You could not even effectively walk around and look at the clothing very well. We left with nothing. We could not even find one item to attempt to try on for the season. I would not discount coming here in the future so I hope next time we need a formal or even school clothes this store will offer us more. This is not a review about any one individual. While we did not even get a chance to interact with people who work here, there are no complaints against them. I am sure it was very stressful. I hope the company will be able to restock the store sometime soon.

The service was terrible and the selection was mostly tacky and cheap looking. Total waste of time.read more

Gorgeous dress selections, and the staff were very helpful! This is my go to store for ball gowns…read moreand fancy dresses.

Looked for shoes for my Mom…read more No luck finding anything that would fit her comfortably that wasn't absolutely hideous. No cross over bags except for a Kate Spade. The strap was a bit thin and the bag was too small as well. They have quite a few Ugg shoes.

I purchased $330 in gifts for in-store pickup but was told I couldn't get any wrapping because I…read morehadn't selected that option online. One staff member was very kind and tried to help by finding boxes, but another employee (possibly the manager) came out, took them out of my hands, and firmly said no. She repeated that I had to select "gift wrap" during online checkout, but from a customer's perspective, after waiting in a long line, receiving 10 gift items stuffed into a small shopping bag was extremely disappointing. I understand store policies, but I expected at least a simple wrapping option or even an extra shopping bag. The way I was spoken to and dismissed made me feel very uncomfortable, and I couldn't help feeling that I was being treated differently--possibly because I'm Asian. I definitely won't be returning after this experience, and I regret not asking for the employee's name (short-haired lady with not-so-fluent English).

Great Lakes Crossing Outlets is one of the best outlet malls I've visited in Michigan! The mall is…read morehuge, clean, and completely indoors, which makes shopping comfortable even during cold or rainy days. There are so many stores to choose from. What I really enjoyed is that this place is more than just a shopping mall. There's SEA LIFE Aquarium, LEGOLAND, movie theater, restaurants, and fun activities for the whole family. You can easily spend an entire day here without getting bored. Parking was free and convenient, and the atmosphere felt lively but still relaxing. Definitely a must-visit if you're in the Detroit or Auburn Hills area! Check out my video: https://www.tiktok.com/t/ZP8p55Jkk/

We came to Great Lakes Crossing to stop at GameStop so my daughter could sell her Switch Lites and…read morepick out some roller skates. I wasn't too excited about going into the mall for just one stop at first, but it ended up being pretty easy. As long as you go in through the right entrance, you don't have to walk the whole mall, although we love the huge size and selection at Great Lakes! We used the map right by the door and found GameStop quickly. The mall felt welcoming and had a lot going on, so it's definitely a place you could spend more time if you wanted to. Even though we didn't need help from mall staff, we were greeted by a few people as we walked through, which was nice. It turned out to be a smooth and easy visit overall.

I have shopped at LouLou's many times. I think most of my wardrobe is made up of her clothes now:)…read more! Her clothes are great quality, which is rare nowadays. Her price point is below many of the boutiques as well. She has JUDY BLUE, which is the best kind of jeans and hard to find. Her size point is great as well. I have seen sizes from XS-2XL. She also has a point system that links to your account, (so that you don't have to worry about keeping track of a card or something like other places have done) & when your points add up you get a discount off of your order. There is always sale items on the back racks. She does pop ups and fun sip and shops. She posts on her Facebook and IG, so I make sure to follow so I can stop up and have a mimosa and shop. :) I have ordered online and I love that it gives a description and size measurements so that I have no problems. Thank you LouLou's for being my fave place to shop!

Horrible Service. Purchase a sweatshirt advertised as an adult large on website. After getting…read moreit home realized it was a childrens large. When I asked kindly to return the item, I was given a standard "no return policy" response. Certainly not a great way to grow a small business. I hope you learn your lesson here. Good Luck!

One of my favorite places to shop. The store was clean and COVID measures are in placed. Didn't…read morereally find anything or bargains. But it was fun to get out and look around.

I don't usually review retail stores but in this scenario I felt some recognition was due…read more Brandy and the Loft Outlet inside Great Lakes Crossings today was so wonderful, helpful, and upbeat. As soon as I told her what I was shopping for she was right on top of leading me to the proper section with clothing I was looking for. On top of that she was making sure I knew of all the amazing deals they had going on (which there were a lot of deals and they were surprisingly amazing). She helped me pick out new work pants that were comfortable, affordable, fit right, and looked great. She also helped my mom find some new clothes just because of the great deals. Brandy, you are awesome and deserve to hear how great you are!!

Let's start by saying that I pretty much only buy clothing from Eddie Bauer. I do so partly because…read moreI'm lazy and hate to shop but mostly because I like the style and it fits; so why shop around? The only shopping around I do is going from a regular Eddie Bauer to the Outlet. I used to have to trek up to Birch Run to visit the Outlet, but now they've moved one closer to home and I couldn't be happier. The store is fed by the left overs from the non-outlet stores in the area, which if you shop Eddie Bauer like I do then you know that the Oakland Mall store and the Somerset Mall store do not carry the same things, but at the Outlet you'll get some from each. The staff are always helpful, the selection always good and the "take an additional 70% off the lowest marked price" section always packed. Perfect!

My girlfriend loves to get gifts for her mom here. Great prices.read more

I went into Von Maur casually not expecting to walk out with so many cute new pieces for my…read morewardrobe. I hadn't been there in years and was very impressed! The quality of the clothing they sell is very nice. I got a lot of compliments on the cheetah jacket when I wore it to the cider mill, and someone mentioned it could be cute to wear to a Tate McRae concert, which I agree! The sweater is so cozy and I love the fall shades of colors in it! The cow print vest is very comfortable and will be perfect as the temperatures continue to drop! For any Jellycat lovers out there, they have a pretty good amount of options from both new and older collections including this GIANT sun

I don't know how nobody's reviewed this place yet, and it's been open for almost three years. It…read moretook over Carson's when they closed about a year before. It's at the very end of the village area, with it's own parking lot! Von Maur sells clothing and also does free alterations on items you purchase there. Lots of different sizes are available, including men's childrens and of course, womens. My mom and I love it here because they also have great markdowns and sales. Some of the clothing can be expensive, but not any more then other places. The service here is great, and we've never had a problem. Each department has their own staff and there's always someone around. They also offer gift wrapping upstairs, and have a charge card that doesn't charge any interest. I've gotten quite a few outfits from them over the years and it's been a great experience thus far.

This is my first time at Vineyard Vines at Great Lakes Crossing. The store was very small but the…read morestaff was very friendly. They told me they offer discounts for college students on regular priced items and for teachers as well. They had some fun T-shirts and sweatshirts. I got a sun dress for about 75% off, it was a great sale! Although, they did tell me all super sales were final, no returns. I have been to their Somerset store before, I am not someone who buys too much from them, but I might now, since this store had great prices. I also love their cute whale logo.

Really nice business casual clothing for men and women. They have presales before Black Friday…read moregoing on right now. Most of the sales are found on out of season items at the moment. I found a lot of comfortable and affordable dress pants and dress shirts on sale for men and women, much cheaper than the actual stores. Some were 50% off!

I saved over $100 at this store. No one bothered to look at the register to cash me out so I put my…read morestuff down and left.