I won't mention the price point or selection; the associates cant help that. It's not their fault.
What I will mention, is the amazing service.
I shop at Torrid primarily online, during their sales, or with Haute Cash. You can also find great deals in the back section (sales rack). If you don't mind rummaging through the racks.
The associates know my name when I come in (it could be because they've seen it on so many packages lol). I'm always surprised by that, but it shows me that they take that extra step.
They've helped numerous times when I needed a last minute outfit for an event or for work. I've heard them compliment certain items when someone tries them on (it could be a sales tactic idk). I remember a woman came in while I was shopping; she was looking for a swim suit for her vacation. They worked with her to find the one that accentuates her curves and doesn't make her feel bad about herself. They made me want to get a suit and I don't even need one!
And they're honest. Sometimes I just want a basic blouse without all of the skulls, eyes, or Disney characters. But unfortunately, Torrid is owned by Hot Topic, so you may have to search a little harder or try a different store.
But, I honestly like the staff and the layout here. It closer to my house than the Cumberland or Alpharetta locations. They are super helpful and will make it work. Just don't hold the prices or selection against them. read more