Tips: - This newspaper is Canadian-owned. - Sign up for a synopsis of top stories that gets sent to your inbox for free. I grew up with the Saturday Toronto Star. My dad would always get the Saturday edition each week. It had Starweek, the entertainment magazine with TV listings, crossword puzzles, and more. I don't think this magazine exists anymore. I liked the comics and entertainment sections the most. Over the years, I ended up reading everything. When I was looking for a summer job, I'd look at the classifieds. I managed to work a couple of summers during my high school years. There's currently a digital subscription special. It's $1 for six months of online access. After that period, it's $28 a month. I believe that after a certain number of article reads that you do online, you get a message to subscribe. I oddly don't get it now and I'm not sure why. I do subscribe to getting a daily synopsis of tops stories in my inbox. It's nice to be informed. The Food and Drink section is great. I like the occasional recipe and what's trending in the greater Toronto area. I also like restaurant recommendations, including the best diners in the GTA. I'll probably stick to accessing articles digitally than getting the physical paper delivered to my door. Getting the top stories in my inbox for free is nice. (100) read more

Toronto Star - My childhood apartment in the Beaches. This photo has the Toronto Star blue box to buy a copy of the paper. Photo from Apartment Home Living - Print Media Near Me - Toronto, Ontario

Similar to what others here have experienced, Toronto Star continues to charge me despite my numerous emails requesting this be stopped. They don't reimburse me, let alone email me back. I expected so much more from this newspaper. read more

The Toronto Star double charged my credit card for 4 months. For the month of December they charged me 3 times. I had called to cancel my subscription at $24.84 a month and was given the offer to subscribe online for $9.99+tax a mth which i accepted. The problems began. After 2+ weeks of trying to resolve this and after being told several times I had not been charged 2x even though I was looking at the 2 charges for the same month on my laptop screen, I was finally transferred to a supervisor. She refunded the $24.84 for Feb 2026 and said these double charges were my responsibility because they have 2 email addresses on file for me and I didn't qualify for further refunds. Even though The Star had the same credit card number for both email addresses. Make it make sense!! The Star are scammers and rip off artists imo. Do Not Subscribe! I am out $131.00 because I have 2 email addresses! read more

About two months ago, I subscribed for 1 year to receive Sat issues in paper. The first week was the last that I received what I paid for! Since then, either has been no paper delivered to me or I received Sat papers on Sundays! No one is replying my emails and there is no guidelines fro refund no where! read more

Toronto star used my name in a traffic incident without my consent. My charges were dropped. Almost 14 years later the article still appears. I called them to remove the article based on no consent given and the charges being irrelevant. They refused. They only said they would adjust the article if I could prove the charges were dropped. Get off your high horse Toronto star. Im not digging up archives to please a corrupt organization that had no consent to include my name in the first place. read more

The long saga of trying to cancel a Toronto Star subscription. I took out a great priced home delivery subscription in February 2022. It expired at the end of February 2023. The bill for March 2023 was 40% higher than February. I called and asked it to be cancelled and was assured it was done. April bill arrives.... I CALLED AND ASKED AGAIN IT BE CANCELLED. May bill arrives.... I called and...... you get the idea. I called again towards the end of May and was advised that NO ONE HAD CANCELLED THE SUBSCRIPTION.... So I called Visa on June 5th, and filed a dispute on the transaction. Visa reversed the charges on two of the payments. The next day, June 6th, no paper was delivered. However, I did get an email with the subject: "We Want You Back!" offering a discount to re-subscribe. August 6 I received a bill for $32.50 from them. (Trying to recover the reversed charges?) I emailed them the info regarding the Visa and told them I'm not paying it because they kept delivering papers for 3+ months after I cancelled. They didn't reply. September 7 I receive another bill. This time for $65.00. I PHONED THEM. After much discussion - and them trying to get me to pay half of the bill - the person spoke with someone else and came back to the phone and told me I don't have to pay the bill. Let's see what arrives in the mail around October 6-7th.... It took several questions to eventually get the person on the phone to tell me they don't work IN a Toronto Star building. I could hear noises in the background suggesting she is working from home. (I heard kids and dogs in the background the previous times I called so this must be common practice.) The ethics behind this stink. Give a good deal and then technically refuse to cancel the subscription by claiming every time that "no one called previously to cancel this subscription". AVOID TORONTO STAR HOME DELIVERY UNLESS YOU WANT TO GO THROUGH THIS TRYING TO CANCEL IT. read more

i did not receive my saturday paper - aug 9. i have tried numerous ways to report this without success. very frustating

Can't trust them due to bait and switch tactics. Do not subscribe! There are much better Canadian news sources out there that don't use this type of deceitful ploy. read more

So, we tried to set up a new subscription. Pressed "Complete Order" after completing the online subscription page. A few seconds of the spinning wheel of doom, only to have the same subscription form pop up, but with a red-banner warning that the order could not be completed, as the email provided is already attached to a billing account. Um, nope, never had a Toronto Star account. So, attempted to submit, again, and got the exact same response (order not completed, email already attached to an account). Definition of insanity is trying the same thing over and over again, so, we did not give a third attempt. Two minutes later, we check our bank account, and TORSTAR has processed two payments for $31. Call Toronto Star to ask "What the heck?" And, you guessed it. They have no idea what we are talking about, or how to fix it. Now, we have to email them a screen shot of the subscription page, proving what happened. A screen shot of THEIR subscription page. This borders on fraud - charging people (twice) for a product you're not providing. Should have listened to the other reviews. What a scam. read more

I find it particularly pathetic that such a large media corporation stoops to such " bait and switch" practices. I realize newspapers are failing and need subscribers. I am referring to your " sensational" head lines on most browsers home page and several other places. I click on it. It will let you read the headline and 2 or3 lines. Then you have to subscribe to read the rest of the story. They say you can cancel at anytime. Try! more wasted time. You have to open an account ... email...phone address. This was the 4-5 time it happened. This was the first time I had time to ask people if this kind of sleazy subscription scam you have time for? Once one of these jokers gets away with it.... they all do it.... waste half your life working around all the parasites on the net wasting peoples time tripping over their blood sucking marketing low life. I don't read or click on anything that says Toronto Star.... no big deal grows to .... Big F in Hassel Do better! I won't know if you'll change your "marketing" plan.... Maybe someone will tell me..... read more

Very disappointed in a high handed approach to long term subscribers. Can't believe that in this day and age when consumers are trying to curb their spending on essentials The Toronto Star would INCREASE their promotional subscription rates for long term subscribers. read more

Toronto Star call the delivery DOOR STEP really should be sidewalk ( if your lucky). I have taken photos of where delivery lands even did a video & sent them to Tor star circulation, the always follow with an automatic reply & then another form reply. NOTHING IS EVER DONE, I even sent a video of where the liberal is deliveted( the hooks under our letter box) & where the Toronto star landed. even offered to send them the name & contact information of the liberal delivery company. Because they obviously have no control over their delivery service. Absolutely hopeless. read more

Terrible customer service. You would think that since Meta dropped all Canadian News from being on its platform that customer service of all the Canadian media would be better. We have been subscribers for years, for the past 11 days straight we have not received our paper so we would have to call their "customer service". read more

The Toronto Star is definitely going downhill. They used to provide good, solid and balanced reporting. Now they are turning towards more click bait type of headlines and articles and although this might bring in more readers, it is definitely tarnishing the Star's reputation. And they will lose long time supporters as well. It's more important than ever for media outlets to give honest and steady reporting but if the Star continues on its downward spiel it will get lost in the bottom of the heap trash that is only interested in the money and not the news. One of their most recent hires is a "writer", Althia Raj, who does opinion pieces but does not provide any context or anything else to support her view. It's like me saying that the Jays won the world series in 2015 - which we know is not true - but, hey, it's an opinion so I don't need to show you any proof right? The Star started allowing comments again a few years back, at least on select articles, but some of their moderators are really over-zealous and your comment can get deactivated for no explainable reason. For example, someone made a comment about Doug Ford being like a groundhog with his sparse appearances this summer during the rise of the 4th wave, another commented that he must have seen his shadow, and I added an lol to the second comment. My lol was deactivated. Seriously? Others have complained that their comments were deactivated when all they did was quote from another article in the Star. And others have noted that if you disagree with the premise of the opinion piece, your comment will likely soon disappear. And if you send in a complaint to the Star about these issues you receive an automated email in response. Apparently, they are not interested in giving any customer service. I will not be renewing my subscription once it's up. read more

Made the mistake of subscribing for $1.00/month and missed the small print that I'm stuck paying for a year at $9.99/month. All I ended up reading was one article, the rest is uninteresting. read more

Fuck this place. After tricking me into subscribing for a year on an error, they kept charging me and renewed without my permission. They also tripled the price and wouldn't let me out. The customer service is garbage. They're thiefs. Tons of similar reviews. read more

Absolutely worst publication! Poor quality journalism. Unverified stories. How sad with the Toronto " Star ". read more

Read the term and conditions before signing up for a digital subscription. I signed up for a promotion for $0.99/month for 6 months, but I guess in the fine print, it was a 12-month contract and full price after the 6 months. How is that not misleading?! You can't tell me that that was not done on purpose with the direct intention of roping someone into a 12-month contract. You also can't cancel without calling or sending an email, so that's a red flag as well. read more

Given that most don't even read the newspaper, one would think that T.O star would treat their loyal customers with some gratitude. My 88 yr old father had a pre paid yearly subscription to this paper for many years. Unfortunately he had to into Long Term Care. When the renewal came up we did not renew and we sent an email to the address on the invoice notification for renewal and stated no further renewals. They have now sent an invoice for 2 months service because they stated they received an email versus a phone call. So we are to pay his bill. Can you say CASH GRAB, the customer service here is disgusting , poor treatment to a long and loyal customer. SHAME ! read more

Toronto Star subscription promos are unethical. I took a subscription for a promo period and at the end, the price would go to the 'normal". I cancelled as i find the paper boring, biased and poor journalism. They have "decided" that i signed on for an annual No Cancel plan - really ?! I will never deal with them again but , in the meantime, i have to go through the hassle of a credit card company dispute ...... btw, their "procedures" for cancelling make it clear they will do Anything to wear you down and not cancel. Dont touch their subsc offers read more

Absolutely the worst customer service for subscribers ever. I got a subscription for my mother. The paper wasn't delivered for more days than it was delivered. Whenever I'd call to complain, they promise delivery (which never happened.) The promises were meaningless. When I recently cancelled, they begged for "another chance", I told them that they had used up their last chance (I warned them in previous call.) In these days of declining subscribers, you would think the Toronto Star would want to hold on to its subscribers. Unfortunately, they seem to think subscribers will put up with terrible service. No, don't recommend to anyone unless you are willing to spend all your time calling because they don't deliver the product for which you paid. Avoid. read more

Three weeks ago today ( Mar 17 2018 ) the Star terminated it's great column "Ethically Speaking" which had been running for 13 years written by Ken Gallinger,. They did so with no notice to his readers or to Ken who was told only that they were cost cutting. I have been a 7 day subscriber to the Star for over 10 years and have always looked forward to the column and it's unique content. I feel at this point there is very little reason remaining to subscribe - unless you enjoy hopelessly left wing commentary. I am not affiliated with Ken or any newspaper - I simply enjoyed his viewpoints and advice. read more

We've subscribed to "The Star" for a couple years. If I had my way, I'd cancel and read what I want online instead but my husband is old school and likes to get the paper. Two complaints ... Do they have copy editors who proof it for typos, etc.? Every couple days I'll find some. Not professional at all. Also, on Monday they printed Tuesday's TV schedule instead of Monday's. Sigh ... Why is Saturday's paper soooooooooo huge? For example, does anyone really read 17 Wheels sections (okay, I'm exaggerating but that what it seems like). read more

This company stole money from my account for 18 months and refused to refund it. The "customer support" not only refused to rectify the situation, the "manager" Brenda Andrews started to blame me in a condescending tone that I should have found their website and cancelled it. "You need to take accountability for your actions." Are you kidding me? This is the person you have managing customer success. No wonder this business has a terrible rating. They had no cancellation link on their emails, and were sending all emails from a noreply address so when I emailed to cancel it didn't go through. I didn't even know I paid for a subscription to this site, I started seeing on my credit card that I was being charged from something called "STAR METROLAND". This does not match the Toronto Star at all and does not show up on Google. I had no way to locate where the subscription charge was originating from. Eventually I found that it was from the Toronto star website which started another series of unfortunate events. I tried to cancel and get refunded. BUT they force customers to cancel over the phone. Only thing is, you will be on hold for 30 minutes trying to cancel a subscription that took you a click of a button to sign up for. They only do this to deter people from cancelling so they can continue to steal money. This is a predatory company that references predatory terms of service to justify their actions. Stay far away. And please fire this Brenda lady, she is not a people person and is driving your success rating into the ground. read more

I needed access to an article so I used one of their promotions and subscribed to be able to access it. When I tried to cancel my subscription a few days later they told me I had to pay a cancelation fee of $87 dollars, which is more than I will pay for the subscription in the first place by the end of the year. This is a sneaky way of conducting business and trapping readers. Worst experience I've ever had. read more

I tried a digital subscription with this paper and once you're in they don't let you out without paying big time. AVOID AVOID AVOID

As A Student, I Make No Money, So I Can't Read Anything For School Projects, Assignments, Etc. Also, I Feel Like The Site Has A Lot Of Limits So You Can't Really Do Much, Therefore, You Get This 1 Star read more

subscriber for more than 40 years with home delivery, now day after day, missed delivery, or missed sections, or paper at the bottom of the driveway or under the car. last two saturdays no paper, so no tv guide or colored section with puzzles. We phone and are told the same thing, we'll get a paper to you within 90 minutes. never happens. disgusting service and attitude, and the online edition is horrible. Too bad, will be cancelling our subscription. read more

I used to have confidence in integrity of this newspaper. Not anymore - it's far from unbiased now. looks like, it's sold to Chinese communist party and others who must be funding the so called journalists whose names are like Chan, and Khans etc. Will never subscribe/ read this crap until they fix this issue, which I doubt will get fixed in at least few years. So, good bye, Toronto Star read more

Had a subscription for a year (online not print) They put $135.00 on my credit card to renew , which I NEVER authorized. Went on chat to have the charge reversed and to cancel.. The chat agent offers me a rate of $1.00 per month for being a loyal customer (3 years total) I confirmed the price (because it seemed too low) twice and the agent confirmed. Great deal right? Next day they charge $4.52 on my card. When I email I am told I signed up for 6 months at $4.00 per week and then $9.99 for the remaining 6 months. So I try to cancel they tell me not by email. I went back on chat and ended up with the same agent who IGNORED me on the chat 3 seperate attempts. I finally got a response from another agent and got what I was after. I have worked in customer service for over 40 years and have never seen such a load of CRAP and dishonesty. Not to mention the run the same stories repeatedly. Save your cash and if you really need a paper just buy the print copy you need. These people a ridiculous read more

A PERFECT MIX OF LOCAL AND NATIONAL LEFT-CENTRE NEWS! I (HEART) The Star. Maybe its because my Dad read it growing up and I would steal sections of comics, but I can not seem to start my day properly without a dose of 1 Yonge Street's Good Reads. I love the blend of local, national and international coverage in sections A & B, then always take pleasure in the Travel, A&E, Sports and featurettes that follow on. Even when I'm travelling I find myself checking thestar.com for my daily dose of news. However, ain't nothing better than the real thing. Hopefully it will survive this current recycling/information age of existence that we all share... read more

Superman creator Joe Shuster was once a paperboy for the Toronto Star. It's said that it was his inspiration for the Daily Planet. I was there. Stood outside the building, took a picture and then later bought the paper from a newspaper stand. Decent paper, but I didn't care for the content since it was all about Canada. Eh? read more

After the article this past Saturday http://www.thestar.com/article/684984 penned by Linda Diebel I am now a junkie. Hopelessly hooked on her smartly well written blog: http://thestar.blogs.com/decoder/ Dee-licious....Political fodder for the curious and engaged. read more

Tried the paper out, didn't like it. Tried to cancel it, not likely! Canceled it on their site, and still I get billed... put a stop payment through the bank, they increase the price... do not fall for their cancel any time BS! read more

I have a soft spot in my heart for the Star. Perhaps because I've been skimming/reading it since I was a kid. For best or worse this paper most closely represents how a Torontonian views themselves, their city and the world. I'm not saying that it's accurate all the time necessarily, just the closest that any paper comes. The sections never quite seem static and the weekend editions always have add and beefed up sections. This paper seems to want to wear two masks: that of a major paper for a major city as well an informative local guide. It's easy enough to avoid either side of that should you desire. I must also add that the best daily crosswords in the city are found here and the jumble is sweet too. read more

Purchased a membership months ago and have been asking them to cancel - they refuse to accept cancellation online (though surprise surprise it's fine to subscribe online) and insist I call them - not sure what's so hard about cancelling a subscription but I guess the money is more important to Torstar. Will never again subscribe to the Toronto Star or any of its publications. Try Globe and Mail or Natuonal Post instead. read more

The Toronto Star is Canada's largest circulation national newspaper. I contacted their call center to subscribe last week. Not only do they not deliver in my area, but the call was answered in India!! TorStar is one of Canada's most prestigious corporations. Why do they have so little loyalty to Canada, where they made all of their $$$? Its interesting when a company like TorStar wraps itself in the Canadian Maple Leaf, and then acts hypocritically! read more

The Star's got the highest circulation in the country, but is still a primarily city newspaper. I wish it had more "hard" news, and dropped such dopey sections as "Condos." I mean, the Sun doesn't have a "Tenements" section once a week, does it? Anyway, at least the Star is reasonably balanced editorially, unlike the Sun and the National Post. One of my pet peeves about the Star is how they have two "A" sections, the local and national section A, and the "world and comment" section AA. It's confusing (since some stories, like about American politics, end up in both sections on the same day), and a bit pointless (some days section AA is a mere four pages). read more

The Toronto Star is running a 10 week series called Turning Point. Ten winners were selected from over one thousand contestants. The contestants were paired with experts to support them in obtaining their personal goals. The series is informative and interesting. Have a look, especially if you are over 50 years of age. I am sure that at least one of the winner's goals and challenges will resonate with you. read more

I was receiving the Toronto Star on a weekly basis. I went on Holiday on Oct13-Oct 20 so I called and stop the paper for that week, as well as asking for a better rate for the paper than I received in the invoice I also received that week. At NO TIME during the conversation (which was extensive) did the representative of the Star say that they no longer had a program where you could have your paper sent to a school while you were away. At the same time I said when they started it up again I would go to weekends only. I thought I had a full week left on the paid subscription (I paid 3 months at a time) so was rather surprised when I called to ask where the adjusted invoice and the paper was (which was the second time I had to request a second or adjusted invoice) the person I was speaking to said that I owed $13 for the Saturday and Sunday of October 26-27. I was shocked to say the least and requested to speak with a supervisor; after a brief pause the young lady came back and said that all supervisors where busy and I would get a call back. I did three days later at the end of the day when I was absent from home. So I called back today to be told that in August of 2013 a decision was made to cancel any credit for time away from home and stopped papers. When I asked how subscribers were informed of this I was told that a notice was put in the paper in August. I quite honestly did not see such a notice, I rarely read the ads so if it looked like an ad then I would not even have looked at it. When I asked why I was not told that when I called to stop the paper there was no answer. I feel I have been over charged in terms of the amount of time I have received the Star from the beginning of receiving the paper. Their customer service department is usually very unhelpful with the majority of staff not knowing how to read the computer forms and not knowing their product. I am very upset and have stopped the paper at this point. I am a disabled senior and figure I am not the only one they are doing this too. It is wrong and the practice needs to stop. read more