** I am in Toronto, Ontario and not in San Fran as the profile shows. I've changed my hometown on my profile 3 times but it didn't make the changes ** I am partial as I have filed a claim against Toronto Matchmakers in Small Claims Court in Toronto. I am a male, 63, and have enough life experience yet I fell into the trap of a dating agency called Toronto Matchmakers in Sep. 2014. Companies that are deceitful use all kinds of tricks, both business and personal, including walking in the tight area between legal and illegal practice, because they exploit peoples feeling of loneliness. This is North America's social problem No 1. Any dating service that promises you service fast and perfect as you can not find yourself is willing to lie. I suggest the following: 1. stay away if you can 2. if you are still determined to go ahead, never pay a penny before you have a chance to see for yourself the quality of service and accuracy and integrity of the service and staff 3. do not sign any document on the spot. Take the documents with you and reread it at your own pace and time. Check BBB, online reviews, and the likes to see if the agency is telling the truth. As of today (6 April 2018) there are 28 complaints on Better Business Bureau (see link below): https://www.bbb.org/kitchener/business-reviews/online-dating-services/toronto-matchmakers-in-north-york-on-1313112/reviews-and-complaints Check my facts. if I am wrong I would apologize in writing. I want to give my rating a minus but the minimum I am allowed is 1 star which is generous in my honest opinion. read more

Save you money!! Huge Fraud! I paid $3500 for 8 plus 2 bonus "quality" dates. The only reason they even got one star was because there was no option for no stars. I had "one" date in total!!. He was nice, older then I was told. After that I received calls from the Customer Service asking me to be more flexible! ? Then they tried to set me up with some guy that "smokes" and I am a non-smoker, then they tried to set me up with another men who was 20 years older then myself! Seriously!! I originally filled out 10 years older only! Then another men with half of my income. I refused to go out on these dates as this is not want I paid for. They then counted them as dates. When I asked to speak with the head office, they kept on giving me the run around and them refused. When I originally signed up, I was told they have "all" these men that fit who i am looking for...In fact they just signed up 2 men that would be a great match for me!! I spent two hours filling out paperwork and answering questions and then when I arrived back home I was sent the same questions to answer and fill out which took another two hours and then was told would take a week to ten days to process. Of course by that time these two perfect (ghost) men were apparently already involved. It is a whole big SCAM!! Honestly, the best advise I was given was to go out and get some professional pictures done and hire someone to help me write a profile about myself and put on on a high end dating site! read more

I feel that this is a scam. CAUTION they cannot help you. SAVE YOUR MONEY SND STAY AWAY. the worst part is that I suffered an FX Loss due to the fact they used a US merchant ID and despite repeated requests they have not reimbursed me. I feel they have threatened and harassed me so many times and worst of all, they taped a conversation I had with them without telling me. THAT IS ILLEGAL and they would not have advised me until I asked the question. Truly unethical behaviour. DO YOURSELF A FAVOUR AND STAY AWAY. Now that I have time I am reaching out to the Ministry of Consumer Affairs and the Better Business Bureau. Read all the reviews and you will see I am not the only one having problems with them. EXTREME CAUTION-STAY AWAY FROM THEM read more

Paid full price for this service in June of 2016 and received 2 incompatible matches. They do not follow up and continue to ignore. They are only interested in exploiting more good people. I will continue to post reviews in hopes I save one person from the disgrace read more

Do not waste your money. They do not listen to what you are looking for. Never answer emails or return phone calls. Just a joke.

I hired this company a few years ago. They had me come to their office and fill out some surveys. No other personal contact. Their "background check" consisted on my sending them a copy of my divorce decree. The first man they set me up with at first seemed charming. Turned out, he was only recently separated, and very angry. He claimed to own two businesses, but complained that he was out on disablilty. Then complained about financial issues because of his injury, and because of settlement issues with his wife. Then he became grabby and creepy. I called Toronto Matchmakers, and told them about my experience, and said that I wanted to raise my "income range" for matches, to the same income as mine. They told me that I was being unrealistic. This is not what they told me when I spoke to them before joining. I never heard from them again. I called, and called, and got no response. Absolutely do not recommend this agency, they are a joke. No personal service, inept, and no follow up. read more

Do not believe this company when they tell you verbally that they have many matches for you in your area. I was told this four times over, yet paid 5600$ and after four months had not received a match. When I complained, I was told I was not being patient enough. Really?? I was assured that the matchmakers were searching diligently for me. Finally, when I asked for a refund and said I was going to seek legal counsel if I couldn't get one, a match miraculously appeared in my mailbox. I still am wanting a refund, as I am not going to go through this much trouble to get a match. Supposedly I am entitled to ten matches with my package, but there is no time limit given. This could happen in the next ten months or the next ten years... Please, please do not waste your money. read more

Such a scam!!! Do not give them your money. I can't believe they take such advantage of nice people just looking for love.

I would like to investigate taking legal action. I received a message from Toronto Matchmakers requesting I contact them by phone to discuss my concerns. They got very upset with me that I had refused to speak with them over the phone. I have insisted that any communication with me must be in writing. I had also requested they tell me the location of the person I will be speaking with. I have requested if they would tell me who I can meet in Toronto to discuss my numerous complaints. I have not received any reply from them. Does any one knew who can be contacted to start legal action. Is there a government department that we can report this scam to? read more

This place is a total ripoff. I paid over $6000 (yes you read that right) for one date, one no-response name and 2 totally creepy phone calls. Run from these people. The biggest scam ever. Education is expensive. I learned the hard way: don't you ! read more

I have had a very unfortunate experience with Toronto Matchmakers - Nort York. I signed up with this service last September (2016). I was given a real sales pitch by Jennifer who was so excited to tell me of all the potential referrals she had at her fingertips & couldn't wait to get invited to the "wedding". She was full of compliments & explained that I would be given a personal "professional" matchmaker who would assist me in finding a match. Nothing could have been further from the truth! I did get one referral in December. It was not a compatible match. I filled in the forms to give feedback & have not heard from them since. I have had to deal with 3 different matchmakes - none have been helpful. They never contact me, I call them. Lately, they have not even been answering the phone. I paid $5000.00 US for my matchmaker service - I feel very foolish that I allowed myself to be exploited by this dishonest company. They do not provide the services they promise & when they are confronted they are patronating & insulting. Do not trust this company! Louise Renwick read more

I am a single, 35 year old woman and I just wanted to bring matchmaking company "Toronto Matchmakers" to your attention. I hesitantly signed up with them on October 9, 2017. I had a telephone as well as an in person interview with them in which I provided them with my absolute deal breakers, a most important one was that the man not have any children . They assured me that they had a huge pool of men to match me with who met my expectations. The agreement between the company and I was for 6 matches and specifies that a match would be provided to me in 0-8 weeks. As of December 9th, the 8 week mark, no match had been provided to me. On December 27th, I called the company and spoke to a lady, Emma I believe, I advised her that I wanted to cancel and that she should close my file. She advised me that per the agreement, there are no refunds. I advised her that the agreement had already been breached by them since there was no match in the promised 0-8 weeks. At that point Emma said someone from management would have to call me back. I asked for a timeline; would it be a week? Two weeks? A month or two months? Emma would not commit to a timeline but said it could be two months before I hear from someone and that was not guaranteed. I found this response unacceptable since the company requests that matters be resolved with them, so I contacted my credit card company and disputed the charges. I sent my bank a copy of the agreement, indicating that there had been no match in the 0-8 weeks as promised in the agreement and received my money back. I also sent a written cancellation email to the company on the same day I spoke to Emma and emailed my bank, December 27th. Some weeks later, the bank took the money back from the company and refunded it to me. The company tried to quickly come up with a match for me, but this was after the 8 week period had passed and this person had children which was a deal breaker that I had provided to them verbally and in writing. I sent another email cancellation to confirm I was no longer interested in their services. Today, I received a call from my bank indicating that the company is trying to get the money back, over $3,000. They provided me no matches throughout their stated timeline and the rushed match they attempted to provide was not at all what we agreed upon or what they promised. The $3,000 was for 6 matches according to my specifications and the provided me with zero, so why should they have all the money for zero service? I would just like to warn people about this company. They use high pressure tactics to get people to sign up. They over promise and under deliver. They offer terrible customer service, clearly since they think taking 2 months to call a customer back is appropriate. Lastly, they see nothing wrong with trying to keep my hard earned $3,000 for zero matches. I know there are many people out there like me that just want a meaningful relationship in their lives. Someone to start a family and create memories with. I cannot speak for match making in general however, I can say that from my experience, this company is not the answer! I should also say that the $3,000 that I paid was a discounted price. My sales lady, Joanne, tried to get my to sign up for almost $7,000 which is apparently the basic package. When I declined Joanne contacted her manager to authorize the discount. Mind you during my telephone interview, before going in, when I asked about cost I was told that they could not give me pricing because it was different for everyone and they did not have packaging. Obviously not true. Just a tactic to get people in the door! I would honestly give zero stars if I could! read more

This place is a scam. I got one introduction and she could not be bothered to meet up. When you send the initial email inquiry, they are all over you within hours, but when you actually sign up and have questions or try to cancel the service, there's no one around, and you don't get any response. read more

Do not use this match making service. The person you meet will not be your match maker but they do not disclose this to you. They assign you to another match maker who has not met you and will have not met the person they will be matching you with. The match will be based on a profile that you fill out. I have been emailing them and calling for a week and they will not return my calls or emails. Very unprofessional organization. Save your money!!! read more

My experience is exactly the same as the others who have given negative reviews about this company. DON'T DO IT. I wish I had thought of looking for reviews about this business before I went to their office. I was shocked by the fee ($9,250. which I had no prior knowledge of) , and have received no referrals. I am a slim, attractive woman, with a career in human relations, looking for a respectful, financially independent, kind man. Apparently this is difficult to match!! When I called them to say I was asking my credit card company to freeze my payment for lack of communication or referrals they hastily, after over two months of me following my emails, came up verbally, not by email, with some referral they said they 'are thinking about for me'. I told them I had no trust left in them and we would see who acted first, them (in sending me a referral) or me in terms of going forward and freezing my visa payment.. I did not hear from them and froze my payment. They now claim to the credit card company that they gave me a real referral and I rejected it so they are doing their job and I owe them!! If you say ANYTHING they have over 30 pages of legalese bluff to hide behind!! I have been an active client and have not met one man since Sept. 19th/18. DO NOT CALL THEM Edith A read more

My appointment with Toronto Matchmakers (Mississauga branch), 4300 Village Centre Court Suite 205, Mississauga, L4Z 1S2, tel. 416-628-9704, happened on June 9th, 2016. After looking over the contract several times I believe I had been over charged. Their client fee amounted to $5000 US dollars which at that time totalled $6358.25 in Canadian dollars. On top of that they charged another $2676.10 extra fee, totalling $9034.35. I signed up for 12 referrals, and they said my first referral will start within 6 weeks. Several months went by and I did not hear from them until I voiced my concerns on September 14th, 2016. Then 2 days later, on September 16th, 2016, I hear from a representative introducing me to "Mike" It turns out he only texted. I never heard his real voice and never met up in person. It ends up he left for Ottawa for next three months. Does he truly exist? I am not happy with their service and am requesting for a full refund within the next 30 days, otherwise see you in court. read more