Rizwan is the business owner who is hands on and gets to know his customers…read more Great service Prompt installation at the agreed date/time. High quality installation (carpet runner) Highly recommended

We had to get carpet runner installed on the curved hardwood (and slippery) staircase at our new…read morehome. We have been very happy with the service, quality and customer service from Love Your Stairs. Rizwan came to show us samples and quote on one of our house visits before the closing date and booked installation for the day after we moved in. Installation happened as promised, which was important to us because we didn't want the dog to move in until they were installed. Now, we (and the dog) love our stairs! Highly recommend.

I got quotes from a few places in the GTA (all the others were 10-12k) but I could tell as soon as…read moreI contacted Creative Carpet One (they now also go by Creative Flooring) the service was different. We did a beautiful Twelve Oaks luxury vinyl, installed beautifully with a 5-inch high baseboard and it looks amazing. But what impressed me the most was the old-school customer service. Rick (the owner) is the type of owner that will patiently answer any and all questions, go to lengths to keep you in the loop, research the best price for the baseboards, accommodate your schedule and requests. Brenda was equally thoughtful and patient helping me choose my floor shade. They gave service at a level that you almost never see any more. Other places were pressuring me to commit to the job without coming to measure my place, without helping me choose baseboards and without explaining key aspects of the install. Rick worked hard to consider the odd angles in my odd-shaped condo layout, saved me approx. $2000 by laying vinyl over the tile (which the competitor hadn't even mentioned as an option), and shopped around to find me stunning MDF baseboards cheaper than the real wood option. The installer was John and he did lovely work. I'd give 11 stars if I could.