Best cleaning company in the city! It's family owned and the staff is very attentive and…read morecourteous. They tackle all the dirt and grime no matter how big or small your needs are.

Very good cleaning but the first time they came, they broke my burr coffee grinder. no biggie I…read morethought, it happens, although they didn't say anything and I discovered it after they left. Decided to give them a second chance, same thing: cleaning was very good, the people supernice, but again, after they left, I discovered my media center's keyboard broken... they probably dropped it and it was missing 2 keys. again, they didn't say anything, and more than that, they disposed of the 2 keys (which i could have easily glued back), so I had to buy a new wireless keyboard... so 2 strikes, you're out. a pity, since the cleaning crew was very nice and, I have to stress, they did a good job cleaning my house (albeit a little pricey, at $150 for 2 hours). A bit of advice for the future, if you break something, say it, it's no big deal usually. It's always the cover-up that is worse than the crime - see richard nixon and the danzinger bridge cops...

I reached out to clean a stain on my carpet. A service person named bob came over and stated he…read morecould clean the carpet with only water since it was 100 percent wool and the stain would come out. when the stain didnt come out he lied and said he told me he had to use a chemical. Bob is not a trustworthy person and doing business with a company without trust is a risk to consider before using this company.

I bought a house a few years ago that had tile throughout most of the place. Tile was dirty and I…read morejust wanted the floor cleaned and they mentioned the grout lines would be included too. The guys were on time, friendly and did a great job on cleaning. There was a huge difference, would recommend.

So, for background, I've been dealing with termites for quite a while and when the breeding season…read morecame, I was hit with a absolutely abhorrent amount of termite wings, termites, and frass all around my house. While I'm comfortable cleaning a lot of things, this was just not one of those instances, so I did some online research and looked for a cleaning company to help with this problem. Although Casa Lustro didn't have a lot of reviews at the time of booking, I was really impressed by how quickly and professionally they responded back to my inquiry for a deep cleaning. Patricia was incredibly understanding of the situation and did her best to accommodate to my schedule, so I ended up booking with them and goodness, I cannot express how glad I was that I did. Patricia personally came out to my house to help clean and did an incredibly thorough job in doing so. She took her time and went room by room, making sure every surface and wall was cleaned of termite wings + frass. I've never had such a thorough cleaning in my life and I was just so impressed at how clean my place was by the end of it. She also charged me an incredibly fair rate for the amount of work that she did, so much so that I felt like I was underpaying her. 10/10 would absolutely rebook with them again and I definitely plan on doing so in the future!

Before Nola Carpet cleaning my 525 Sq ft apartment smelt like my dogs bathroom. It was horrible I…read morenever thought anyone could get the smell out. They came in the first time and cleaned very well and I thought the smell was gone. But everyone knows how well puppies are at stinking stuff up, over the week a small hint of smell came back. I called the office right away and they sent someone out the same week to come take care of all of my issues! I didn't have to pay a cent more! The only reason they don't have 5 stars is because I did pay a lot more then the advertised price online. In the end it was worth it!

These guys just cleaned a rug and sofa for me and I have to say they did another awesome job. They…read morewere a little late getting here this time so I am not giving them 5 stars but the price was fair and the cleaning is great.

We have several of our upholstered goods treated annually (or almost annually)…read more Their service commitment is excellent. They treat and clean your (our) pieces, come back after 6 months and clean the pieces and, during the year if you ever need something spot cleaned, they do that at no additional cost. A little expensive but worth it. Lyn, Barbara and the crew are also easy to work with.

I had a very rude office manager hang up in my face. I would like to talk to Tim the owner. I was…read morecalm but this young lady was very rude and not kind. I was told since I got a machine clean and treated that I get a free spot clean and 6 month check. Jennifer said that was wrong and the person who told me that is no longer there. She was very impatient and and did not even apologize for the miscommunication. I asked her if she was having a bad day she then went off. And hung up and said good luck in talking to Tim.

I contacted Burns & Allen's Flooring to get a quote on carpet re-stretching and cleaning.  Mr. Gary…read morecame to my home to look at what work needed to be done.  He gave me a price and we scheduled to have the work done.  He and his son arrived exactly when he said they would and immediately started the repair.  They were very efficient, kind, funny, and personable.  When they were done, my carpet looked and smelled amazing.  I will definitely contact Mr. Gary for any future repairs/cleaning that are needed.

Bayou multi Janitorial is an outstanding cleaning service. I first met Darien when he cleaned my…read moretenants apartment, and it was like no one had ever lived there!!! The fridge and other applianced looked like they had never been used. So I gave him try at my salon as I have had a hard time in the 5 years finding someone reliable. One of the most important things in a salon is cleanliness, Darien delivered and exceeded my expectations. Darien gets it and I don't have to hand hold everything that needs cleaning which is truly a God send as a business owner. He is professional, prompt, friendly and I highly recommend his services. Miranda St Pierre Saint Pierre Salon

did they doa good job cleaning...yes, however, I had to almost get in a fight with the guy to get…read morehim to wash the walls and doors the BIGGEST thing that needed to be done in the apt that I brought up over and over to him while on the phone only to be told I had never said I need the doors or the walls done. And to really drive home my disappointment they were just going to leave the dirtiest room dirty again saying I never told him the WALLS in that room needed cleaning. I said to wash all my walls did not think I would have to point to each and every wall and say wash this one and this one Ohh and this one too. After I got upset he did wash them but I should not have had to get upset.

Excellent. I love these guys, thorough, responsible, competitive. They wash linen, clothes and…read morestock up the kitchen for breakfast, anything we need. They come in after the guests leave to clean, and return, time permitting, to do a recheck and touch up. Talk to Dave, the owner and super nice-guy, an attorney by trade, fully insured and vetted, likes to chat you up as long as you will! Please give these guys a chance as they are new and have a couple of cleaning crews. Fast, reliable, and detail-oriented.

I contacted Doxie clean and they were prompt to set up an appointment. They suggested the deep…read moreclean which I didn't think I needed at the time but I figured that it would be nice to start fresh with them. I set up the appointment and unfortunately was unable to be there to let them in. My leasing agent had to let them in so they were 30 mins late starting because of me. I understand that is my fault but what I came home to didn't even look like a clean house. My garbage was still full, one bed (that was made and clean) was stripped and the laundry was in the wash (whites with my orange duvet), I touched the counter and it was like it never had been touch, microwave wasn't cleaned, scratches on my stainless steel fridge, under the dining room table was unswept, dust still on book shelves and top of the fridge, dining room table had dust all over, my master shower was 3/4 of the way clean but I picked up my shampoo and it was filthy underneath it, someone mopped them walked with shoes on the floor so you could see the footprints... I really don't know what exactly they did. This wasn't a deep clean. I confronted the manager and he said the wait was why things weren't done. A deep clean takes more than two hours in my opinion and 30 mins isn't make a dent in all of the above unfinished tasks I found. I have the manager two solution, please come finish or discount the rate. He said he was on his way and an hour later I gave up on him coming so I left... then I got a text that they were there, I was already gone. The lack of communication was frustrating. I showed him the pics of the unclean house and the scratch on my fridge and he blamed me and denied the scratch... I asked him to come back and finish and he said not without me paying first... I pay when a job is done. Then he threatened me with collections and gladly told me he was a lawyer. This was getting fun! Ugh... I just want a clean house and am happy to pay him for his services when finished. I ended up paying him anyway and wanted him to come back to do another full clean but I started to realize that I don't want to work with someone who blames their shortcomings on someone else and who doesn't finish a job. He just kept saying that he took an hour to get rid of dirt that I didn't know was there and the other person took an hour on the bathroom. I worked in homes as a personal assistant and know a good cleaner and these guys are awful. The owner needs to learn how to work with his clients, not against them. I want to be very clear... I PAID this company their 120 and offered more money to come back on Monday but because he kept playing the blame game I said I don't want him in my home. I didn't ask for a discount at any point. I offered to pay less for what I thought was a crap job or have him finish it. He threatened to SUE me for this review.