1. Tornado Roofing Siding & Gutters

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Frankfort, IN

Tornado Roofing Siding & Gutters

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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7 hours

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9 years ago

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Two Men and a Gutter

Two Men and a Gutter

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We hired Two Men and a Gutter to install a wider gutter over our garage. Within a couple months,…read morethe gutter began pulling away from the house, bowing outward, leaking, and overflowing. The installation ultimately left us with a worse problem than the one we originally hired them to solve. What has been far more frustrating than the failed work, however, have been the hostile interactions and complete lack of follow through from Two Men and a Gutter. Over the past year, we have spent countless hours attempting to get this issue resolved. We have made repeated phone calls, left numerous messages, exchanged text messages, and communicated directly with company representatives. Multiple times, the company acknowledged the issue, agreed that the work was covered under warranty, confirmed our account and address, and promised to send someone out to make repairs. No one has ever shown up to even look at the damage, let alone repair it. Each time we followed up, we were given another explanation, another promise, or another timeline. Most recently, we were told someone would come out once the rain had passed. The rain passed. Nobody came. Follow-up messages have gone unanswered. That was in May 2026. To make matters worse, both my husband and I have experienced extremely hostile and aggressive communication from company representatives during our attempts to resolve this issue. What should have been a straightforward warranty repair led to them screaming at me on the phone about our review of their work costing them business. At this point, we have lost confidence that Two Men and a Gutter intends to honor its warranty or stand behind its work. We honestly don't feel safe having by them back at our house either. We will now have to hire and pay another company to correct their poor quality work. Mistakes happen. What matters is how a company responds when something goes wrong. Based on our experience, I cannot recommend this company to anyone and would urge you to look elsewhere.

I'm a 67-year-old woman and a year ago I contracted with Mr. Francisco and his company to install…read moregutters with guards on my garage. This spring, I noticed there growing out of my gutters so I paid someone else to climb on a letter and take a look sure enough there were no guards installed at all. That was six months ago and I have contacted the company several occasions and the problem still has not been rectified. Thank God, I was wise enough to have them a detailed contract on the work that was to be performed before I made payment so should get some justice from the court. The fact that I even have to take it there company that advertises a lifetime warranty on their work is asinine buyer beware.

Sunset Roofing

Sunset Roofing

(10 reviews)

I had my gutters cleaned and the ends of leaf guard replaced. They did a great job and I am very…read morehappy with the results.

Our job: Whole roof replacement & replacing/repainting all wood trims on the roof dormers & our 20…read moreyr old house. Jeremy's quote included all the details of the layers and measurements of wood trims to be replaced after spending 3 hours up on our roof/around our house. And he seemed honest and straightforward. His price, on average, was towards the lower side, amongst all the quotes we got. (Compared to roofers who came briefly then asked to come back for measurement or gave quotes without measuring but told me he could look at maps to see my roof; and another that did not give details of what were being replaced....I had a bad leaky roof before this house that we had to fix every year. So I didn't want to guess or worry if the job would be done correctly. Jeremy's detailed quote allow me to research and learn what/why each layer was needed.) When I needed to re-adjust some items that my husband had asked him to do, both Jennifer and Jeremy were open for discussion, eg I wanted to use PVC instead of wood trim and they're ok with it. I just had to pay for the price of material. At first, I expected a crew of 6 ppl as Jeremy had told me, but for my roof, Jeremy referred it to Al who, with an assistant, consistently worked on our roof. He was gentle, polite, experienced; he would educate me professionally when I had questions about the roof. The roof took 4 days of hard labor. It took them another few more days more to finish wood repair and painting on the dormers and around the house. Al worked meticulously to make sure everything was done well and looking great. It was a super-hot week for roof work but Al showed up every early morning, working till late at night on our roof. Some of the trims took him 4 layers of paint to cover but he worked tirelessly to transform our roof and house. He also cleaned up very well, the debris from the old roof and all the nails. Before I gave the job to Jeremy, I had some hesitation because there was a one-star review about them not showing up by a lady, amongst all the 5 star reviews. I called Jennifer who explained the lady who didn't want to put any deposit down but expect them to show up to work. I am glad I went with my own instinct that this is a honest company. They did a wonderful job. Jeremy also replaced 14 window screens for me, added corrugated drains for my downspouts. He gave workmanship warranty and Jennifer also helped us registered for the manufacturer's warranty. About 2 weeks after the work was finished, there was a severe rain storm and we saw a small drip from our exhaust furnace vent so we informed them. Jeremy sent Al right away. Al couldn't find any issue with the roof but he caulked the bottom of our furnace pipe up there, and we did not have any issues during the subsequent rainy days since then.

Hoosier Home Improvements

Hoosier Home Improvements

(1 review)

Let me preface this with: I've been waiting to write this review until the lawsuit was decided…read more Now that it is, I feel it important to offer a review. In mid-2018, we contracted Hoosier Home Improvements (which is the business name under which Ryan Winchester was doing home improvement business) to paint our home. It was somewhat weird from the beginning. We couldn't write a check to the business, and instead had to write it to Mr. Winchester's Dad. He wanted some portion of the down payment in cash. He brought two others (him, his girlfriend, and his dad) to do the painting...but sometimes just one person showed up. Oftentimes that one person was late. What was supposed to be a one week job stretched into two, largely because two days were no call/no shows. The quality of the work wasn't great (see the attached pictures). It was okay, but nothing I couldn't have done myself. Still, we were paying for convenience to some degree. The lawsuit wasn't about quality. Instead, the lawsuit was about money. Due to a miscommunication between Mr. Winchester and my spouse, we ended up overpaying him by $1625. We let him know within a couple of hours...and never heard from him again. He sent his dad to finish the work, but said in court that he didn't want any part of a monetary dispute....so he just ghosted us. We prevailed in the lawsuit, but we're never going to see our money again. We've looked at the court records, and we're just one in a number of lawsuits ranging from small claims to hundreds of thousands of dollars. Lessons learned: 1. If you're the money manager of the house, don't let the non-money-manager write the checks. 2. If you overpay someone on a check, cancel the check immediately. Don't trust that the other person is a "good guy." 3. Always check court records when hiring a contractor, and find out if they've been sued. 4. If a business requires payment for big purchases in cash, all is not on the up-and-up. 5. Check and make sure if a contractor has business insurance. If they don't, it's a good sign that you should keep shopping.

Tornado Roofing Siding & Gutters - roofing - Updated October 2026

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