always have a great time whenever i visit! super affordable records (both cocteau twins albums i…read morehave gotten have been less than $30) and nice staff. so many options, as well as a good dvd and vhs selection.

Great selection of used vinyl, DVD's, etc. Their stock is always changing since customers are…read morealways bringing in new merchandise. Great place to look for rare and hard to find items. Employees may be a little snooty but, I am not sure how I would be dealing with the public all day. So they get a little pass from me. Also, they live and breathe records so no doubt they know more than me. Always like perusing their current selection. To me it is relaxing and rewarding at the same time.

Only had the pleasure of coming here once but the experience was memorable. They have quite the…read moreselection and we were lucky enough to meet the owner there and he was very helpful and friendly. Never pushy just let us walk around but also showed us stuff based on what we were already buying. Prices were competitive and had a pretty good selection for the size of the store. Great vibe and love supporting local businesses will be back!

It's a great record shop, the owner is cool, the vinyl is in good shape, and there are deals to be…read morehad. The store is a must if you are into krautrock or cool weird stuff, but lean on world or soundtracks. Every record shop is different, and there are other great places in Chicago if you want that. It's an A+ vinyl shop...go!

Prices a little high for things, BUT they still have a few crates of cut outs for $1! And a free…read morecrate full of whatever lazerdiscs and records lol. I found some cool stuff in the cut outs, and in their newer locations they're right next to an okay coffee shop they also own. Kewl I suppose.

A record store and collectibles shop chock full of pop cultural items! We found this place toward…read morethe end of our shopping day so didn't have as much energy to dedicate to it but I would definitely come back to explore it further since the volume of merchandise is so great.

The Service these guys provide is great!!! Got to handed to their enthusiasm and care for the…read morecustomers and the store itself, they have a lot of good selections of music, games, toys etc. Although the layout is average for a store it's kinda cramped when walking through the store when you're in a group of three ( don't try bringing and carry a book beg here it'll will get in the way of people walking around) and there is no public restroom here. Other then those two things this place is great, and would come back again.

I am writing this to share feedback regarding my recent experiences with this store. While I…read moreappreciate the inventory, the trade/sell process and customer communication have been very disappointing. Recently, I brought in an Xbox to trade. I was told I would receive a call the following day once it was tested. After receiving no update, I called the store myself and was told my offer was ready and to come in. After driving over 40 minutes, I was informed in person that you could not accept the console due to a fan issue--information that should have been communicated over the phone. Additionally, during a previous visit to sell a collection of Naruto Funko Pops and manga, I explicitly asked to complete the transaction that day to avoid another trip. Despite assurances, I was kept waiting until closing time, only to be given a rushed and surprisingly low offer. Clear communication and respect for customers' time are essential. I hope you will address these issues to improve your service going forward.

Amazing location with a lot of great Illinois cases to read on and oddities to look at. The amount…read moreof stuff for John Wayne Gavy was great too. I would love to see some things about Drew Peterson in this museum on the next visit.

One of the coolest little museums about things that most people are too afraid to talk about. It's…read morea part of a record store, which I love. The workers were really friendly too!! I forget her name but there was a woman working who was super welcoming. The last time I came here, I wasn't greeted by anyone and then was too afraid to ask about how to get into the museum, so I just left lol. It's located in the back of their record store behind a curtain, and it can feel confusing on how to access it or if it's even accessible to the public. Most people probably won't even know there is a museum/if they are allowed in unless they ask. I think it costs $15 for Chicago residents and $20 for non-residents. They have an amazing collection of stuff so I think it's worth it to support them. If you take the time to read and look at everything, it could take up to an hour, but at least 20 minutes if you just skim through. There's also a free pinball machines in the basement for when you are finished with the museum and need something to refresh your mind, but we had to leave to get to the restaurant we were going to. Unfortunately we also didn't get to listen in on the man giving a more in-depth talking tour, but I enjoyed just doing a self-guided tour and looking at everything on my own. There's so much information written for each thing. I would love to come back and really read everything since I didn't really get to this time!

This is a neighborhood gem and one of the most interesting indie bookstores in the city…read more They lead with horror books, but there is a small but mighty literary fiction section in the back. Lots of NYRB and Dalkey Archive offerings, plus sections on Latin America (avant garde, of course), women authors, indigenous authors, and more. Lautremont, Bolano, Perec, Borges and Pynchon await you....

Christ I love this store. Genre-leaning books/records/comics/ movies…read more The owners give the absolute BEST book recommendations. If there is a little note under a title on a shelf, buy it. Their taste is impeccable. Or, just tell them what you are into and they will suggest something. Again, they've never failed me. Really solid choice of metal (my preferred genre) and other genres in the record sections. Honestly if someone is even slightly nerdy (compliment), they will probably walk out with some treasure. I go out of my way to come here around once or twice a month. One of my favorite stores in Chicago.

The store is very clean and has a helpful and friendly staff. This was my first visit and multiple…read moreemployees checked on me and offered assistance. I was there for less than an hour and spent over $100 on mainly used vinyl soul and disco. I informed them that I was from Charlotte and they offered to box and mail my selections to me. I took them up on the free boxing and decided to mail on my own. The prices ranged from $1-$12 for used vinyl cuts for me. Very fair and prices per record were specific and I felt appropriate. I will definitely come back on my next visit. The store is clean, vibrant and organized.

Honestly, I loved my experience here! I managed to find a couple of nice vinyls to get and was…read moresurprised by the overall selection they offered. It was clean and well-organized on the main floor. The downstairs is a tad neglected compared to the main floor. I didn't find anything downstairs to get. I was a bit shocked at the price of some of the brand new vinyls, but the prices for the older ones were comparable to other stores. I prefer shopping local, and was really happy to have stumbled upon here! Would definitely come back again! No bad experiences with the staff during my visit. They were actually more on the helpful and friendly side. Seems like they took past customer reviews/experiences seriously and improved.

Great store! I stopped by to sell some records, they were friendly and took their time to make an…read moreoffer that matched up well with the records I brought; none of that Half-Price Books style low-balling. I browsed a bit while they were checking over those records. The store is mighty nice and well-organized from what I saw.

This was my first visit. I loved the interior and selection. I found a couple hard to find vinyl…read morewhich made me happy. I noticed they also sell some vintage toys which is cool. And the help was extremely friendly. I'll come back for sure.

Shuga Records holds such a special place in my heart. We've been stopping in for years, and they…read morehelped make our engagement in their store so special. They went above and beyond from clearing out a little section in the back for the proposal, to playing our favorite song on the speakers as we walked in. They also helped me procure my partner's favorite record that has been notoriously difficult to find. The staff here are so kind and have always been lovely to work with- special shout out to Tom and Kailey who helped organize everything and made our day so memorable!

After more than a decade of supporting Shuga Records, I wouldn't spend another dime here. What was…read moreonce a fantastic record store with great selection and artist signings has become, in my experience, a shameless cash grab. Their pricing practices are downright predatory, especially when it comes to signed albums. Holding back records from signings only to turn around and sell them at outrageous markups is a slap in the face to the very music fans who helped build their business. Apparently, exploiting fan enthusiasm is more profitable than fostering a loyal music community. But the final straw was being personally screwed over and then mocked for it. Imagine treating a customer who supported your business for over ten years with that level of arrogance and disrespect. Being an independent record store doesn't give you a free pass to gouge customers and treat them like garbage. There are plenty of independent record stores worthy of your money. **Shuga Records has made it abundantly clear that customer loyalty means nothing to them, and they've earned every bit of mine walking out the door.**

Thanks After-words for the curated shelves and for dictating our bedtime routine indefinitely. I…read morepicked up Goodnight Chicago for my daughter during a recent visit. We now read it every single night. EVERY. NIGHT. She will not negotiate. She will not compromise. I loved all the books and how this place is organized. The staff if knowledgeable and friendly. Books are always worth the price but these were all reasonably priced. Thank you for existing. Bonus points for being an unexpectedly great place for a candid photo.

Such a cool space!!! They have a huge downstairs level full of books too. Wow!…read more There is a large hand sanitizer dispenser near the entrance and everyone who enters is asked to sanitize their hands before touching books. I like that. They also have a really spacious separate room available for events. The Chicago Writer's Association hosted a lovely event there last night, and my boyfriend was chosen as one of the 12 Chicago writers to read some of his work. I'm glad we know about this bookstore now.