Was looking at buying a car and they would NOT allow a pre-purchase inspection or let me inspect it…read moreon their lift. They were also low balling me on my trade in.

The Dealership That Drove Me Away! - How Hyundai of Mankato Lost a 5-time Hyundai Customer…read moreI've leased/owned 5 Hyundais--my first 3 from a different dealer with absolutely no issues. Sadly, my experiences with Hyundai of Mankato have been the complete opposite. Sales ignored my top priority (highway MPG) and pushed a hybrid Tucson that averaged only 24 MPG instead of the advertised 33. I was misled on delivery dates, dismissed when I raised MPG concerns, and later endured a finance process where I was spoken to in a misogynistic tone and had multiple unauthorized hard credit pulls despite signing for one. Service has been equally upsetting: false notes claiming I declined repairs I never refused, vague and alarming follow-up messages days after service, long hold times followed by rude, argumentative reps who interrupted and spoke down to me. Amenities like a shuttle were advertised for years but didn't exist, posted hours were wrong, and roadside guidance after hitting a deer told me to drive to the shop, only to be told they do not do body repair work. Anytime I tried to escalate concerns to management, I rarely reached anyone in authority. My most recent attempt included sending management a detailed summary of all issues--past and present--and now I'm simply waiting to see if they even bother to respond. After hearing from others with similar complaints, my trust in this dealership is gone. I have gone as far as researching how much it would cost me to end my lease early, and have considered taking a financial loss, just to be able to sever ties with this business.

They always answer their phones, are very curtious and helpful! Angie helps with the insurance…read moreclaims and getting a customer in contact with your personal car insurance! Kato Glass is very reasonably priced and I have never had to wait long to get my windshield repaired!

Just had Vern from Kato glass install two new truck windows and also repaired my uncles pickup…read morewindow. He was on time, courteous, thorough, and quick. Was best prices with quality glass. I highly recommend Kato Glass and will call on them again whenever I need glass repair or replacement again.

Neil is helpful with my all questions. He explains everything well in layman's terms and gives good…read moreadvice/suggestions.

purchased a car from them, broke down less than a month later, owners wife who is his secretary was…read morerude and said that them coming to repair my car had wasted their time and was just rude in general, uniti they needed my nice loner car for someone who "needed a nice loner car". continue to have issues with the vehicle. I wouldn't go here if you paid me

very helpful they gave me great service that assisted me. i will consider them any time i…read morecould great company

I was looking for new tires for my 2019 Ram 1500. The staff was helpful and included a mail-in…read morerebate for my order. They were fast in changing out the tires. Highly recommend this business.

The quality and professionalism of the staff at Snell Motors is outstanding! I would recommend them…read moreto anyone looking for service on their vehicle. I was traveling down to my sons in Mankato and pulling a trailer. A module went out and I didn't have any lights or brake light on the trailer. They not only got my truck in the same day they also got it fixed and I was able to safely pull the trailer home. If I lived in the Mankato area I would only do business with Snell!

Ron's Auto Repair Service has been providing professional service for years and have built a…read morereputation you can trust. They have serviced and repaired my old clunker numerous times and I can always count on them to fix whatever needs fixing or serviced. I give them a 5 star rating!

Our daughters car started acting up, needed a local Mankato shop. Ron was pleasant and professional…read moreto speak with on the phone. The car was diagnosed (bad coil), we were given an estimate, the estimate was accurate, and the car was fixed quickly. Great shop, fair price, honest owner.

Purchased a Jayco Hummingbird in 2020. Great self contained unit. Hassle free purchase.read more

My son had some work done on his car and shortly thereafter the part that they replaced (tie rod…read moreend) broke while he was driving the car. Fortunately he was going slow enough that he was not injured but he was left stranded and the front fender of his car was damaged. This was a defective part and repair should have been covered by warranty. While AutoZone (part supplier) did pay for the repair to the front end, they have still not paid for the damage done to the front fender. It has now been 3 months since the incident and I just keep getting excuses. If this had happened at highway speed, my son could have been killed or seriously injured. Greg's and/or AutoZone need to step up and pay my son for the damage done to his car as a result of a faulty part!!!

Saved my month!! I had a negative experience by one shop (Tires Plus) in town. Lost $1500. (Paid TP…read more$4,000.00 after tires and work. ABS used part failed then paid 3k more to fix their broken part and do more that they missed) My daughter referred me to Greg's after that and they inspected my truck, sent pictures detailing work needed and why. They did a comparisons of oil and fluid. They replaced the faulty part and repaired the damaged done by previous. They communicated after the repairs to make sure all was good. They are able to adjust to necessary and other less expensive options. They have a shuttle. The waiting room has coffee and snack with comfy couches. Very comfortable. Very Professional. Clean. I found my new truck Dr For a woman looking for a trustworthy mechanic that doesn't look down on you here's your shop. Christine