I dropped my car off Monday night for a Tuesday morning appointment for a windshield replacement…read more I've received no updates except for the service agreement that morning stating the work that was going to be done and have been trying to get a hold of someone the past two days. There is no way to get ahold of anybody. My appointment now has been rescheduled for Friday without any notice to me except for an email. At this point I'm going to pick up my vehicle (minus my main set of keys which they have) and have my insurance have someone else do the service. I never leave bad reviews but this has been extremely frustrating. I would not recommend using this location as you cannot talk to anyone and the service doesn't get done.

Stopped in for a check on a small chip they were able to work me in…read more Lori, the receptionist, was very kind and helpful was able to find a discount that saved 50% kept it under $100. Not truly appreciate the kindness and professionalism.

Last week, I purchased my car, a Honda Accord 2017, from this dealership, and had one of my best…read morecar buying experiences ever. I had an appointment at 2 pm and made it there about 40 minutes earlier. Donnei, who was there, helped me with all the steps. He provided me with information regarding how much each step will take, how much they were going to reduce the price, and responded to all my questions about the installment of a remote start and heated seats. The most important aspect of the experience for me: I was given advice when I asked for it, and when I made my choices everybody was respectful and did not pressure me for purchasing the equipment or services that I did not desire.

Nathan worked with us to get us the exact car we wanted at the price we wanted. He took all the…read moretime we needed to learn about all the bells and whistles. Thank you Nate!

My son had some work done on his car and shortly thereafter the part that they replaced (tie rod…read moreend) broke while he was driving the car. Fortunately he was going slow enough that he was not injured but he was left stranded and the front fender of his car was damaged. This was a defective part and repair should have been covered by warranty. While AutoZone (part supplier) did pay for the repair to the front end, they have still not paid for the damage done to the front fender. It has now been 3 months since the incident and I just keep getting excuses. If this had happened at highway speed, my son could have been killed or seriously injured. Greg's and/or AutoZone need to step up and pay my son for the damage done to his car as a result of a faulty part!!!

Saved my month!! I had a negative experience by one shop (Tires Plus) in town. Lost $1500. (Paid TP…read more$4,000.00 after tires and work. ABS used part failed then paid 3k more to fix their broken part and do more that they missed) My daughter referred me to Greg's after that and they inspected my truck, sent pictures detailing work needed and why. They did a comparisons of oil and fluid. They replaced the faulty part and repaired the damaged done by previous. They communicated after the repairs to make sure all was good. They are able to adjust to necessary and other less expensive options. They have a shuttle. The waiting room has coffee and snack with comfy couches. Very comfortable. Very Professional. Clean. I found my new truck Dr For a woman looking for a trustworthy mechanic that doesn't look down on you here's your shop. Christine

Dane and his crue were very friendly and helpful. I was there cause I hit a deer with my brand new…read morevehicle did quite a bit of front end damage , I thought the worst . but if was fixable I did not want to rush them figure leave them alone let them work. told them from the get go take your time cause I would rather have quality over fast ....when I went back to pick up I was very impressed looked just like came off the show room floor I was so happy . I would tell everyone to take a car to Dane in jainsville

Joe Zak in Cleveland MN shop did awesome fixing the rusty rockers on my 2002 silverado. Did a ton…read moreof little things that added up to make it look great. Great work, great price

If I could give these guys a 11 star review I would ... I was setting in the waiting room talking…read morewith an elderly fellow and was impressed as to how fast they started working on my car ( getting new snow tires) when the owner came buzzing around the corner in a motorized wheel chair thats when I noticed the gentleman was missing a leg they helped him in the chair and off he went. Short story is he had bad tires and batteries the quote from the wheel chair repair store was over 2500.00 dollars. These guys took the time and effort to replace the tires and batteries at real costs not medical costs. We need more small business owners like this they now have all my business

I brought my car in for an engine light and they diagnosed it within an hour. He was politely blunt…read morethat their place couldn't do the fix, but gave me a few recommendations on places that I could go which was awesome that he knew of places around town that would have the machine we need. He also provided an explanation of what the issue was in terms I could understand and to help me be knowledgeable when reaching out to other places to get a fix. He's also done repairs on my fiancé's car and they always get things done promptly and for a much more reasonable price than I've seen other places in town. Would HIGHLY recommend coming here =)

Austin's is a rare find! Very professional , honest, fair pricing and very friendly. We are from…read moreout of town, our son is here for college and we always feel like Austin's gives us the best service, fair price and addresses all our concerns around safety. We trust this business and that is priceless!

We were stopping in town for a few days on the way to some other things, and the check engine light…read morestarted flashing at us a few miles before our destination. Took it the next morning to Austins, and they figured out what the problem was and got us going with the shorter term fix so we'd be able to get back home and to our regular shop for the more in-depth fix. Very thankful that they got us in and out so quickly, and back on the road!

I really can't say enough good things about these guys. I took my classic car in for a brake job…read more They ordered all the parts and arranged an appointment for me. When the repair took longer than they anticipated (an unforeseen problem - not their fault).... the owner came in on the weekend on his own time to finish the job and get my car back to me. Lastly, I trust these guys. I just get the feeling that they are not going to try and sell me something I don't need. Their prices seem reasonable. I'll return for my car needs.

Are you guys ever hiring, Mechanic, at your shops, service, customer, Service right now you guys?read more

My son was faced with a bad starter at School and asked the towing co where they suggested he take…read morethe vehicle? Well he suggested Autotronics and boy am I glad they did. 3 months later oddly enough just before he headed back to school as the first unit failed as his first semester ended. So I rushed to get the vehicle in to a local shop 5 hours from Autotronics and followed up by calling to check on the warranty. Jay at Autotronics was absolutely incredible. Told me not to worry I was covered. Take it to where ever I want and get it repaired. But it didn't end there. I was heading to the west coast and Jay knew I was busy and he took the time to call the national warranty center and get a claim started for me and call me with the number! Are you kidding me? This level of service has all but disappeared from our society, but not in Mankato. In the end we had the vehicle repaired and yep Jay called to follow up on how it went. Needless to say we are customers for life and so should anyone in the Greater Mankato market!

My rack and pinion steering broke while I was visiting Mankato. I went in without an appointment…read moredripping steering fluid. They fit me in and did an excellent job replacing my rusted out rack and pinion. I don't live in Mankato but if I did I would Autotronics for my auto repair.