LOVE FORD!!!! We are a mid-sized subcontractor who has had the good fortune to find Ford Insurance…read moremany years ago. Gary is the most knowledgable person you are likely to encounter when it involves any and all insurance matters. He/Ford is truly and Ace. They handle EVERYTHING!!!!

From the owner: Commercial and personal insurance of all types. Excellent customer service. Quick call backs and…read moreanswers to questions. We have been in business for over 100 years in the southern Maine area. We write in 45 states. We will be the only insurance agency you will ever need or want to use!

ZERO STAR. Poor customer service. Too bad as I think I've been a customer for 20 years. I…read morecancelled my insurance policies because of the massive rate increases. They "never received" paperwork. Apparently they don't open mail, because policy cancellation notice was sent to them. Followed up with 2 phone messages and NO return call from agent Linda. EFT went through anyway. Now waiting for money to be returned. No follow up by owner when complaint filed.

From the owner: We are an independent insurance agency that has been in Exeter for over 130 years. read more

I would give ZERO STARS if I could! Instead of listening, she constantly interrupted and pushed her…read moreown point, showing no empathy or genuine desire to help during a stressful time. Rather than assisting in resolving an issue caused by a third party, she was more concerned with covering herself and the company. During our conversation, she repeatedly used "YOU" as if this is what I was trying claim, when referring to what the insurance company was seeking, rather than understanding that it was a third-party assessment. When I pointed this out, she became smug and outright denied what she had said just moments earlier. She wasn't interested in listening to understand--only in dictating her position and rushing through the conversation. Regarding our water leak, she made an absurd statement: "If you were there, wouldn't you have been able to respond to the issue?" Our response: "So this happening during work, are you saying I could have shut off the main water supply from work and prevented the same outcome?" Her response? Silence. If you're looking for a company that provides real customer service and genuine empathy during a hardship, this is NOT the agency for you. We asked for help multiple times throughout the day, and when I reiterated, "We are just looking for help," her dismissive response was, "Well, you didn't ask me for help." Why did she think we were reaching out in the first place? With insurance companies already under scrutiny for non-payment and policy cancellations, being treated this way was appalling. As a Veteran with PTSD, she hit every possible trigger, making an already stressful situation even worse. Avoid this agency at all costs.

Jennifer and Farmers have been fantastic. I was with Liberty Mutual since the 90's and they were…read morenot doing me any favors both with rates and customer service. I decided to switch over to Farmers and Jennifer basically halved my insurance payments with better coverage and a smaller deductible! I couldn't believe how easy she made it and wish that I had done this years ago. I'm always able to reach her when I have questions and her turnaround time is lightening fast for anything I need. I HIGHLY recommend Jennifer for both car and home.

They must be extremely short staffed, because it is taking weeks and weeks to get attention on my…read moreclaim. I am on my second claims adjuster who has not contacted me at all. I have paid my contractor out of pocket, which was a mistake, because Liberty has not paid me, and keeps stalling and putting it off. And, yet, another week has gone by and I cannot pay my bills. Thank you Liberty, for your awesome customer service...not. Liberty says they have a lot of claims, yes, I believe I am one of them. They cannot handle the workload.

If you have Liberty Mutual for Home, Car , Boat , Motor Cycle , Flood Insurance you need to check…read moreother carriers. I dropped Liberty after 40 years because I saved 50% of my premiums for better coverage with another company. I'm not promoting other carriers just letting people know Liberty Mutual is double the cost of what you are paying now, Ex. I was paying Liberty Insurance $3500.00 per year for Flood Insurance. Another carrier with a smaller deductible and higher coverage was $1700. Then I saved almost 50% on all my other insured items. Change Today !!!!

It has not improved since the previous review! Repeatedly claiming that I have not paid my premium…read moredespite using their auto pay/ACH system. customer support is laugable and I think they update their website (to show paid transactions) by hand ~weekly, because none of the transaction data is current. And then they keep sending letters threatening to stop benefits. Do not recommend...

Holy gods, this is the most astonishingly useless benefits system I have ever encountered. With…read moreCrosby, my T-Pass auto reloaded and deducted the appropriate amounts with no user input after the initial benefits election. With EBPA, I have to calculate the salary dollars required to pay for the pass, with the employer benefit, and set up a deduction online. There is no clear guidance on how to calculate these totals. It would seem that the scale of a university client would merit a pre-calculated option for a basic function such as 'buy a recurring T-Pass.' Further, once you attempt to sign up, there is no confirmation email to indicate that that has been successful, and they cannot look up your data because they won't link it to an account number until you register your benefits card, which they won't send you until it is too late to order a Charlie Card/T-Pass online via the MBTA (card and cash by the 20th of the preceding month; online purchases must be complete by the 15th of the preceding month). They don't even provide a Charlie Card, you have to get it yourself, using the benefits card, which for some godforsaken reason conflated my Transit and FSA funds, creating a recordkeeping nightmare. They don't even support recurring orders with the MBTA, you simply have to re-up the pass yourself every cycle. Further, when logging in to resgister my benfefits card, it failed to recognize the employee ID number and the benefits card numbers that they provided to me. I was then locked out of the web interface. There is no 'recover password' option. No one is on call in the evening to answer questions. Is my benefts card even active? I have no way of knowing, other than trying to buy a Charlie Card and T-Pass at a store somewhere. So essentially, the 'service' is they put money in a tax exempt bag, and you do all the work. I hope the service is cheap as hell, because I've probably spent more dollar-equivalents in time just trying to get this set up that the school could possibly have saved. At this point, I'd rather just stuff the benefit and buy the damn thing myself. Also, the web interface has the savvy of a third-grader from 2001 and requests personal identification numbers that it really should not need (e.g. full SSN). Bad web design plus improper requests for personal identifiers equals a hackers paradise. Stay away! Use a vendor that actually provides a service.

David is "one of the good ones" out there! I don't think I've anyone give as much, do as much, and…read morecare as much about their clients and their community. Great guy who will treat you right. Highly recommend him Keslar Insurance Agency!

I have been using this insurance company for over 10 years. The business keeps growing so they now…read morehave an office in both Newmarket and Rochester NH. The staff is top notch. They are competent, responsive, prompt and have worked so diligently to get me great car and home insurance. I can't recommend David Keslar and his staff highly enough.

I never would have thought to use a broker when setting up my Medicare coverage, but after this…read moreexperience I can confidently say that everyone should. There are so many moving parts when you first enroll in Medicare. You have to understand the differences between Medicare Advantage plans versus Medicare Supplement (Medigap) plans, how Part D prescription coverage works, and how to handle dental, vision, and hearing coverage that Medicare doesn't include. It's a lot to navigate, and it's easy to miss important details or fall into one of the many traps that exist if you're not fully informed. Michael took the time to walk me through everything step-by-step. He had a very organized checklist to make sure we covered all the key decisions and explained the pros and cons of each option in a way that was easy to understand. He also did an excellent job explaining some of the potential pitfalls with certain Medicare Advantage plans, which was incredibly helpful. Our meeting lasted nearly two hours, and at no point did I feel rushed. By the time we finished, I felt confident that I understood my options and that I was making the right decision. Michael helped me enroll in a Medicare Supplement plan that fit my needs, along with guidance on Part D and other coverage considerations. One of the most important things people should know is that using a broker like Michael does not cost the client anything. They are compensated by the insurance companies, not by you. In fact, the price I received was exactly the same as the quote I got directly from Blue Cross when I contacted them myself. What I appreciated most was the education. Instead of trying to steer me toward a quick sale, Michael focused on making sure I understood the entire Medicare landscape so I could make an informed decision. I was extremely impressed with the professionalism, knowledge, and patience shown throughout the process. When my wife is ready to choose her Medicare coverage, I will absolutely have her meet with Michael as well. If you're approaching Medicare enrollment and feel overwhelmed by all the options, I highly recommend working with a knowledgeable broker like Michael. It can save you a lot of confusion and help you avoid costly mistakes.

Excellent insurance professional! Thorough, efficient and welcoming!…read more Highly recommend Michael and his team! Mary B

Coming from Boston and purchasing my first home in Stratham i didn't know what to expect from the…read moreprocess. Wentworth Allstate did a phenomenal job explaining each step i needed to take to obtain home insurance and bundle with my car insurance. It was cheap, professional, and an all around friendly experience. They are great people giving some great service. Highly recommended.

We have had to deal with several little bumps, scratches, and fender bender's in the last couple of…read moreyears. We've been members of Allstate for several years. But until these recent conundrums/mishaps began happening, I didn't realize just how fantastic Allstate is. They have given us no problems, they've been nothing but extremely helpful and understanding. If anybody ever suggests I switch to a different company to save money, I tell them how much I pay and the services I get and tell them they need to switch to Allstate. Love it!