This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

Need a quick sizing of my new watch bracelet and they did a great job quickly and very reasonably…read morepriced

They're very nice, but just know before you go that their website mentions silver plated items, but…read morethey do NOT buy silver plated items. It would be helpful if they removed that on their site so that people don't waste the trip.

Barry is an amazing jewelry artist and a pleasure to work with! We've been customers of his for…read moreover 30 years. Great quality, service and value!

Barry took care of some repairs quickly but the best thing about Barry is Barry. So knowledgeable,…read moreerudite and funny. Had common interests and good conversations. I love his bespoke designs and will be a forever client.

2 things. First, I…read morebrought by David Yurman bracelet in to get fixed. It looked fine and was whole - in one piece as when I bought it. It had a small loop in the stringing that needed to be tightened. They reached out a week later and told me it could not be fixed, come get it. When I returned it was in a pile - see picture. There was no offer to pay to reassemble it, just "here's your bracelet" although now it is just a pile of junk. Second, the woman at the front desk was a mean, snarling, uptight and obviously not very bright spokesperson for the store. She immediately told me it was not their fault, that it fell apart "as soon as they took it out of the bag" and I have no recourse. This woman needs to find a new job. Put her in a back room where she has zero customer interaction or under the bridge from whence she came. It's alright bitter, unhappy, unhealthy shopkeeper, I'll make sure the news of your attitude and customer service finds a much larger audience. Maybe you'll learn the lesson that if you don't treat the customer correctly, it will have consequences.

After leaving Brown and Company following a disheartening and honestly rude experience I came…read moreacross Pickens and they could not have been nicer or made my experience better! I had 2 watch batteries replaced and left a ring to be repaired. The watches were done in less than 15 minutes and during that time I discussed possibly having my ring redesigned and they walked me through the process. What a lovely experience that turned my day around! Highly recommend!

Good service Good price…read more Experienced staff Coming again and again I had watches adjusted and ended purchasing a chain from them, while I waited.

5 stars!!!! I had an amazing experience at midtown jewelers. Jennifer was extremely helpful, kind,…read moreand attentive. I brought in my dad's vintage seiko watch which was absolutely filthy after sitting around for ages and they did a pristine job of cleaning it. I also wanted the battery changed my unfortunately the inside was corroded but they offered me several solutions for that as well and tried to see if seiko had any parts to replace the inside so they could change the battery. Pricing is VERY reasonable and they are very quick and efficient. I would definitely recommend my loved ones and friends to go to midtown jewelers.

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

Superior workmanship and extensive collection of fine watches for men. I only let Sabri Guven…read moreservice my watches. Family owned and operated and dedicated to superior customer service.

The prongs holding my original engagement diamond had completely broken down and I wanted to honor…read morethe original ring and upgrade. Oliver seamlessly integrated my original diamond into a favorite pendant and then recreated my original engagement ring design with a larger center stone. Stunning and still captured the unique twist design of the original. Highly recommend!

We stopped by and I saw a few neat jewelry pieces they had, pretty cool original stuff. I had the…read moreidea I wanted to get them to make me an original ring for my wife similar to the style of one of their pieces. I commissioned them to make a zodiac ring for my wife. She is a cancer, the crab. I described what I was thinking, got a reasonable price and put 1/2 down. About a month later I got a call and the silver ring was ready. When we got there they wrapped it up in a pretty ring box and a cute little gift bag. It was a nice touch. It is hard to make a crab cute, but I think they did a good job of it. I talked to their cad designer and she told me my idea helped inspire her to make a whole line of zodiac jewelry. Which made me feel happy to help. We will be back to get a set of ear rings made to match the ring. They did a good job for us, they were nice, and we will be back. Give them a chance, it is a neat store, you will be glad you did.

In and out within 10 minutes! Very helpful! Will be back and recommend to others!…read more They are located inside Lenox mall near entrance on first floor.

Great customer service from Fast Fix Jewelry Buckhead location. I appreciate the great customer…read moreservice from Vlad. Will be back to bring more additional business.