Paid $120 to get the corner of my screen pushed back in and now my touchscreen on my $800 laptop no…read morelonger works. I need the touchscreen to take notes and now I am screwed.

The first time I went to have my screen replaced the guy tried to keep my S pen like I wouldn't…read morenotice. That should've been a large enough red flag. They used inferior parts which caused my phone's screen to become useless. I don't live in the Northport area so when I finally had a chance to go back and asked them to look at it they claimed it was a graphics card issue on the motherboard and that there was nothing they could do. I took it to Tuscaloosa Wireless and they replaced the screen. Now it's as good as new. I understand that mistakes happen, sometimes you get a bad part, but when you point blank lie to me you've lost all credibility. I hope everyone in the area sees this and the other reviews I'll be making and that they go to Tuscaloosa Wireless instead, or really just anyone other than Sam Tech

Wycomps Service is the BEST!! When I have trouble with any of my computers or internet service all…read moreI have to do is make one phone call and I know my problem will be solved quickly. They understand a business can not be productive without the full use of their computers and therefore react quickly. They will schedule a technician to come and resolve the problem ASAP! There technicians are very knowledgeable about all areas of the computer. I highly recommend this company.

From the owner: Technology Simplifed…read more "Wycomp" simplifies technolgy. We have 30 years of experience in Integrated Business Solutions, Industry Specific Solutions, & Sales & Service to computers, printers, & Servers. We service all of Tuscaloosa, AL & surrounding areas, & our professional approach sets us apart from any other in the industry. Services & Sales include but are not limited to general computer repair, Microsoft Servers, Exchange, SQL, Sharepoint, Remote Access, Remote Email, Data Recovery, Anti-Virus/Spyware, Data Protection/ Backup, Security/Firewall, Blackberry Server, Medical, Dental, Legal, Accounting, and Construction & Manufacturing. "Technology Simplified" is what we stand for! Visit our website & contact us for more details. We're ready to assist all of your Business Technology Needs!

Jose was super knowledgeable and quickly diagnosed the issue with my pc. He was able to get the…read morepart shipped in a day and my pc fixed within 24 hours. I can't recommend it enough

Wonderful service, very friendly approachable! Fast! Fixed my computer problem when other stores…read morein the area told me my computer was unfixable. Affordable! I wish this company all the best and I will come back again!

Unbelievable knowledge and support!!! The knowledge of the employees rivals what you would get from…read morea large IT company in NYC. I know, had a company there. Absolutely buy all of your technology here if you or your company is located in West Alabama.

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

I walked in yesterday to get my AirPods "fixed" ( there was a charger port stuck inside the charger…read morepart). The nice worker there fixed it in seconds free of charge. So grateful.

i took my daughte's iPhone here to see if it could be fixed. I was expecting to have to leave it…read morefor days if not weeks but the owner fixed it while I waited and was so nice. I would definitely recommend this place.

My Laptop was sick (he had a virus). I took it to a couple of shops without being impressed enough…read moreto leave it. These guys seem to know what they are talking about and communicated a plan which would improve not only performance of my computer but also the life span of it. I just got it back, it seems fine now...we'll see how it lasts...

BEWARE!!! I took my laptop in because I was getting an error 32 message when trying to get on the…read moreInternet. The owner, Dan, does not appear to be honest and kept trying to fix other things that I did not want done. When I didn't want to pay for the extras that I did not request he became irate. He is completely void of personality and downright rude. Spend your money elsewhere!!! Don't waste your time.

Fast reliable service and everyone is always very kind and welcoming. They actually finished my…read moreMacBook repaired sooner than expected. Thanks for a speedy repair!

I had an appointment for a screen repair. The apple website says same day. The girl who check me in…read moreat my appointment time didn't know what the heck she was doing. They said it would take two days to fix my phone and the technician wasn't there that day. Attendant didn't even know how to find the serial number on my phone. Wouldn't that be basic knowledge for an Apple worker?? I doubt I'll go back. I'll go to Bham to the Apple store.