Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Landlord Beware As I write this review of SCUDO Property…read moreManagement, I genuinely hope that I can steer other property owner's away from this company so they don't have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me. Some examples of not operating with a reasonable level of diligence include, but are not limited to: 1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job. 2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house. 3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn't work. 4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention. Some Examples of the excess fees include: 1. A "maintenance coordination fee". Seriously, I can't make this up. 2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue). 3. SCUDO's "submission to legal" fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected--not SCUDO. 4. $1000 to leave before 12 months fee--seriously, a fee to hold one hostage since SCUDO knows the value of its service. 5. $99 periodic report fee--I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company. 6. They also charged at least one of my tenants a "tenant benefit package" for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this "benefit" as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients. 7. Of course, there is the 8% per month "management fee", but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee. 8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.

Robin is a hidden-gem in the KC metro area. Not only is she a great agent but an excellent property…read moremanager. Her attention to detail and prompt communication help out-of-state investors immensely. Her deep knowledge of the market and a go-getter attitude makes her a valuable asset in your team. I highly recommend her!

Robin recently helped us purchase an investment property in Independence. She did a wonderful job…read morenegotiating the sale and helping us rehab and rent out the home! Robin is a great communicator, knowledgable, and a self starter. We plan on using her to purchase many more properties in the future.

Joyce was the realtor who helped us find our first home. She is hands down one of the best out…read morethere! Joyce really knows her stuff. If you're looking for the perfect home, or even looking to sell, Joyce is the lady to go to!

From the owner: YOU. We specialize in YOU and a remarkable buying or selling experience for YOU. Single family…read morehomes, investment properties, property management, rentals, vacant land all in the Kansas counties of Johnson, Miami, Franklin or Douglas. Cities where we work are, Gardner, Spring Hill, Olathe, Lenexa, Shawnee, Overland Park, Leawood, Ottawa, Wellsville, Lawrence, Paola, and Edgerton, all in Kansas. We'd love to meet YOU and make your family comfortable in a home of your choice!

My daughter Sarah Fishwild and her husband and son moved to Gardner KS almost two years ago. Happy…read moreto say Monte was there to help them when they weren't satisfied with their first choice in rentals. He was able to show them a newer duplex rental the same day and they moved in right away. The duplex is beautiful, very roomy and lots of storage. The rent is kind of high considering nothing like water or anything is included. But overall very pleased and they have great neighbors and in a great neighborhood.

Prieb rented me a house where someone was brutally stabbed to death not even 60 days after the…read moremurder happened and did not disclose anything about it. While I understand Kansas may not legally require disclosure of this type of event, this is something that would have materially affected my decision to rent the property had I known beforehand. Living here since becoming aware of this has caused significant discomfort and distress, especially given how recent and severe the event was. I feel this should have been disclosed as a matter of good faith and fair dealing. When reaching out to discuss either (1) an agreed early termination of the lease without penalty, or (2) a reasonable rent concession in light of this newly discovered horror I was told by one of their leasing staff Laura that they will neither release me from the lease or provide any concessions. Laura claimed the event was "highly publicized" and everyone in her office just "assumed everyone knew". Awful business without a shred of human decency. Stay FAR AWAY!!

Voepel Property Management became the fourth property manager my husband and I fired - and for good…read morereason. We made the mistake of trusting them at our expense. We purchased an investment home through Bridge Turn Key (BTK) and Voepel, believing we were in good hands. The house passed inspection with no issues - a red flag we ignored. For the first six months, everything seemed fine, but we soon discovered BTK had installed the wrong HVAC system for the house's size. Voepel was initially responsive, helping coordinate repairs. But then, things took a turn. There was a plumbing issue that cost $3K. After owning the house for four years, the second-to-last group of tenants (a group of unrelated individuals in a 5-bedroom home) moved out, and Voepel returned their deposit immediately without inspection. Voepel then charged us a several thousand dollars for the tenant's damages and mess, including blinds chewed up by a tenant's pet parrot (despite a "no animals" lease clause), reinstalled light fixtures the tenants deinstalled, non-standard broken tile in the bathroom, etc. Next, Voepel placed one of their OWN employees as a tenant. She then submitted countless unnecessary repair requests, always just below the $300 homeowner approval limit. We were forced to scrutinize every monthly statement and decipher the improvements that had been requested. This whole relationship was a mess at our sole expense. Worst investment ever. Having managed many properties myself, I highly recommend you manage your own properties. We don't live in KC, hence why we trusted Voepel. There's a learning curve, but you'll do a better job than these so-called professionals.

Voepel provided property management services for me from 2020 to 2022. Everything seemed…read morefine--until it wasn't. I was told that because I didn't own at least five properties, I was being dropped from their services. However, upon further discussion, it became clear that the real issue stemmed from a fractured relationship between Voepel and the turnkey company, Bridge Turnkey, which had soured--leaving me caught in the middle. Brent Voepel, the CEO, was largely unhelpful during the transition. His emails primarily pressured me to accept a final service date without offering meaningful assistance in securing a new property manager. He recommended one company, Scudo, which didn't even operate in the area of my rental. He also suggested Home River, but they failed to follow through on a scheduled meet-and-greet call and stopped responding to emails for weeks at a time. Meanwhile, Brent and his team provided no support in communicating with other property managers and made no effort to ensure a smooth handoff. Brent offered to help me sell the property, and since finding a new property manager was proving difficult, I considered selling to avoid further hassle. His team arranged for photography for the listing, but on the same day he had been pushing as the final service date, he abruptly dropped the property from management--despite the fact that a tenant was still under lease. In other words, he agreed to sell the property but refused to continue managing it in the meantime. Fortunately, I was able to secure property management with Farhad at PMI Station, who managed my rental from 2022 to 2024. It wasn't until Farhad facilitated a smooth handoff to another property manager that I realized just how poorly Voepel had handled my transition. I understand this is just one experience, but I wanted to share my story now that I've gone through a second property management transition. If that second transition had been anything like my experience with Voepel, I probably would have sold the property.

I lived there almost 3 years, never a late payment ever. Always let them know when something…read morewasn't working and they responded quickly. An ongoing problem was my front door wasn't opening. I would have to use my back door. One day I noticed that every room in my duplex was buckling and caving in. The floor between my living room and dining room buckled so badly I tripped over it. I immediately took pictures and informed them. It took 4 months of people coming in and out to fix that. 2 weeks later, my front door didn't open again. I let that go. One night my sister was visiting me and the temperature was-10 degrees and my old, old, old furnace stopped working! It was around 10 pm when I finally called the emergency number provided to me. No response. Called again and left a message. Got a call from Teresa Penner telling me to never call again with a tone in my voice. I asked what tone? I don't have heat! I asked why do you have an emergency number when there is noone coming out, it goes straight to you? 4 days later the furnace was replaced because it wasn't working! From that moment on I was treated poorly. I wanted to move out and informed them. I was told to break the lease I had to pay $500 for "release fees "and pay the next month rent, which I did. I paid February's rent, which had been raised through the years to $1115 , and turned in the keys February 14. I paid the $500 "release fee". I asked to be kept up to date. I wasn't. Finally got a response that there were major repairs that had to be done. Again asked, what repairs...no response. What major repairs? Lifting the house, putting braces under the house, digging 30 feet deep to do that are major repairs that I went through for 4 months. What major repairs are left? Again, nothing. I left that house so clean. They informed me they would be there February 17 at 8:30am to do the final walk through. I couldn't make it due to job and very short notice. Heard nothing about what happened, although I kept asking. They finally rented it March 17th, 1 month and 4 days later. I now owed for March rent. I asked why it took so long to rent. Again, no response. Waited to get some kind of return on my deposit. They waited just long enough to charge me for 17 days, which they took from my deposit. Received a letter from them with pictures trying to explain why I would not get a single dollar back from my deposit, but claiming I now owe them $45! I paid a full month rent, only there 14 days, paid $1050 deposit, received nothing from that, paid them $500 for "release fee", left the house clean and I get absolutely nothing back from my deposit and I owe them $45!!!. Please stay clear of this company because they only care about the owners. Renters are not important at all. So sad because owners are nothing without renters and that company is nothing without happy renters. Please stay clear of any property that is managed by Penner Property.

Teresa and her staff do a fantastic job! They are professional and maintain the highest integrity…read more I'm so happy I found them! After years of being taken advantage of by a different local PM company it was time to move on. We found Penner Property Management 4 years ago and have been extremely happy with their services. They take care of our property and look out for their clients. Thank you to Teresa and her team for excellent Property Management Services! We appreciate you!

Kimberly is, in a word, fabulous. I highly recommend her! Not only does she have a great…read morepersonality but she truly cares about selling your house. She scheduled open houses every two weeks. If she was out of town she had an associate do it instead. She explained everything carefully. She told me how to decorate to get the house sold, she even rearranged my refrigerator. My husband was tempted to leave me in Lawrence and take her with him to Minnesota since she was so well organized. I wish that she had at least come with us, I could use her here!!!

We have been in our house 2 years. One evening our landlord came up for a visit.they let us know…read morethat her brother was moving back to town and had bought the family home. this is where we were living out in the country. we have dogs kids and chickens and this is where we like to be.we had to be out pretty quick and were caught unaware, we could not find anything. we have looked and looked and looked. Lawrence is a very difficult town to find a rental in especially if you're a family and you've had some problems in your life and gone thru a divorce and had a spouse thats ruined your credit. it seems no one wants to help you these days. people are all about themselves, nobody quite wants to really help it's really sad that life has become all about business. I ran into this after trying to get several places and not having an adequate credit score.I kept trying, I found a house that I really liked and called, it was a realtor that was managing. Kimberly Williams with McGrew real estate, she said I'll be glad to show it to you but the landlord requires a 600 credit score and yaddy yaddy yaddy.I said well that's not going to work for us and then I said can I tell you a little bit about us? she said yes so I told her my story and to my amazement she really cared she told me to write my story down and to email it to her and she would go to her client and see if she might make an exception and give our family a much-needed break. The next day she got back with me and told me the client did not want to rent with us I guess she's one of those that it's all about the money and not giving someone another chance I've never had an eviction and I've never owed anyone money on rent I just needed a little help. this is not where I wanted to be at 55. I just want to say this is the first review that I'm going to compliment somebody on and thank them for their help and that will be Kimberly Williams because I was somebody that didn't have a pot to piss in and she still went out of her way to try and help me. now the thing is I'm going to be coming into some money in about 6 months quite a lot of money and I'm going to buy a house and I'm not going to call the Chaney's but I'm going to call Kimberly and she's going to sell me a house because my money is green enough for her, so if you're looking for a house, put your money on her thank you Kimberly!!!