I needed a keypad added to my garage door. Since Overhead had done a good job repairing my door…read morelast fall, I gave them a call. They sent a tech out promptly who was able to get the job done in a hour. The pad works great and was reasonably priced. A good company to work with.

I spent a bunch of money for 3 wooden garage doors from them, and I cant even get them to come out…read moreand service them..I got stiffed two times. Horrible service

Called these guys after a family member backed into my garage door while pulling the car out…read more Scheduled a time for them to come out the day after I talked to them. They sent 2 technicians who quickly repaired the damage, replacing a broken hinge and resetting my garage door on the track. Charged me a service fee ( around 125, i think?) and for 15$ for replacement hinge. They suggested i replace the plastic wheels on my garage door track to prolong the life of the motor, but weren't pushy when I said no. Can't blame them for seeing an upsell opportunity and asking, and appreciate that they didn't push on it. Overall took less than 30 minutes total from the time they got here. Had a good experience with them and would recommend them if you're in a similar situation and need garage door repair.

Went silent on me. Never responded with a quote as promised. No response to additional inquiries…read more Not a good way to do business.

Incredible work!!! Much cheaper then any quote I received. He is lovely! So nice and incredibly…read morehonest. Very knowledgeable and informative. He made sure we got exactly what we wanted and needed. Fantastic experience!!! Highly recommend! I will attach my before and after pic.

Great experience. Initial response: 10min. Scheduled and completed door replacement two days…read moreafter initial contact. Knowledgeable, responsible, reasonably priced and a pleasure to deal with. Will be confident in recommending to friends and family.

Spencer showed up right at 2pm for his 2-4 window apt. He was able to show me the problem with my…read moregarage door quickly and offered options as to a fix. He made the repair quickly and efficiently. He was professional and wore his mask around me. I would definitely recommend this business.

From the owner: We are fully licensed and insured in the state of North Carolina to offer you 24/7 emergency…read moreservice. Our 100% customer satisfaction guarantee is something our team is truly proud of. Not many people can say they are passionate about garage doors and how they work and look, but we can.

Justin was gave me timely service securing my unmoored door to the opening. He was unwilling to fix…read moremy door so that it would be operational until a new one could be ordered. Another company did fix the door to make it operational and assured me that it was safe and secure. I also found Justin's pricing on service calls and new doors to be higher than his competitors. I did appreciate that he was a good communicator.

Justin was fantastic. Friendly, easy to talk to and thorough when addressing the issues with our…read moregarage door opener. He replaced springs and installed a new opener with better safety features than the current garage door opener. He was incredibly efficient and we love our new garage door opener. The system is quiet, doesn't vibrate like the old one and manages the single ~300 lb wooden door easily. I would highly recommend Justin for any work related to opening a garage door!

Easy communication and great service. They fixed my garage door issue quickly and for a reasonable…read moreprice.

My garage door jammed partway down, and I was unable to leave home for an appointment. I was lucky…read moreenough to talk to Buford, who told me he was "on his way." I live in Fairview, so that was no easy trip; in about 40 minutes he had my door operating again. I am so thankful for this amazing response to my need, and cannot recommend this company (or Buford!) enough.

Didn't sell me something I didn't need. Very professional and polite young man. I will call again.read more

After the first overhead door company got wiped out by Hurricane Helene I contacted this company in…read morelate November 2024 for a straightforward service call. Two technicians came out and evaluated the work, and confirmed what the first company told me. They then told me they would order the part and be back within a week or so. I've made two calls to the company since - which have never been returned - but they sure cashed that $100+ check. What a complete waste of time and a total rip off. I would avoid this company like the plague.

We had an emergency repair on a Sunday. When I called for service I was quoted an emergency fee by…read moreOlivia, put on hold for a few minutes, and then quoted $100 more than the earlier quote. I agreed and waited. When the technician called I asked for him to quote the full repair when he got on-site. He never call back as requested and billed us an hour later for $250. That was 1 hour of travel and service for $250. He didnt call and didnt fix the door. I called Fred back and asked what he did, he said it needs more work. Precision will not do any more work for us or anyone I know.