I have owned several (five) homes in my life time, and undergone any number of extensive home remodeling projects. This was without doubt THE BEST experience I have ever had with a contractor!
Mike and his team were hard-working, efficient and highly professional at all times. Mike did everything he said he was going to do, in all cases on time and on budget. He started the work the day he said the work would be started -- and he completed the work two weeks later, the very day he said the work would be completed. He worked long hours to make it happen, in spite of inclement weather outside his control, and even went above-and-beyond to protect our property as if it were his own home during the bad weather periods.
Our good experience started with Mike's quote, which was far more detailed and well thought out than the competing quotes. It was by no means the cheapest -- but it was competitive, and it was very clear that Mike had taken the time to think through the project in detail where others hadn't. Mike was very clear about what was included in the quote, and what would be additional -- should there be additional work needed once the team got into the job (in fact, once he pulled up our roofs, there were indeed a few sections of support beams that had rotted and needed to be replaced --- but because of Mike's clarity up front, there was no question that this was outside the scope of the original quote). Both the quote for the job, as well as the hourly rate Mike quoted for any additional work needed, was more than reasonable... especially considering the quality of work that was done. Mike also went the extra mile to point out areas of future potential problems or concerns as he found them -- but without trying to "sell" us that more than was necessary should be fixed right away. We appreciated feeling that he was truly "on our side" in understanding that we had a set budget, and prioritizing what was urgent vs. what could wait for another day.
Finally, I can't speak highly enough about the quality of the work done. I have worked with many contractors who will press and cut corners to get a job done quickly, or who will realize they have under-quoted a job and then try to cut corners to make up the time on the back end. Not Mike. Mike is as meticulous as they come. His preparation is thorough; his measurements are perfect; and his final work is flawless. When the project was complete, we could not find a single seam, gap or ill-fitting joint anywhere -- it was PERFECT!
As you can tell, we are very, very satisfied customers and we will definitely be using Mike and his team again and again for our future projects. read more
