This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

VIP Auto Glass texted me right away after calling the number listed and quickly gave me an estimate…read morefor my new windshield (very reasonable price!) and a few times for an appointment at my house the next day. He showed up on time, was polite, worked fast, no upsell, stuck to the quoted price, didn't make a mess and my new windshield looks terrific. Highly recommended.

We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

We are very happy with the quality of the work done at our home by Chris Mireles. He was on time,…read morevery helpful and professional. He replaced the glass in a large double pane window and resealed the glass in two others. He also repaired a leaking shower door. We would definitely recommend his service.

Safelight scheduled me to come in for warranty work today, to replace my windshield and the molding…read morealong the passenger side of the windscreen. But get this, they didn't have the windshield nor the molding at the shop. Like you, I smacked my forehead at the ineptitude of whomever scheduled me to come in without ensuring the material needed was in the shop. This is the third time I've come to get my windshield fixed. The first time, they replaced the windshield. The second time I came in to tell them the molding along the passenger side of the windshield had flown off while I was driving the car. Also, I showed them the molding along the driver's side was buckling. To prevent it from flying off too, they took it into the shop to reseat it. While doing that work, they cracked my windshield. Safelight scheduled me to come in today to get a new windshield and the passenger side molding, under warranty. But after sitting here for almost an hour, the tech came out to tell me they didn't have the windshield nor the passenger side molding in the shop. I asked if when they do get the windshield and the molding, that they come to my house to do the work. They said they would. I'll edit this post to report what transpires next...stay tuned.

i had my windshield replaced by safelite on may 2, 2026. on may 17, 2026 while getting my oil…read morechanged i looked up at my windshield and see a huge crack, yes days after having my windshield replaced. well i called safelite and .. to bad so sad, no help. nearly 1 thousand dollars ( $933.00) spent for a windshield of inferior quality, not up to basic standards. geez....go someplace else....dont waste time or money.

Probably the best value for the automotive glass replacement in Texas (definitely in San Antonio)!read more

I got a quote, and woulda done a windshield repair, but Johnny seems unable to collect addresses…read moreand schedule via message and instead preferred to collect my phone number. Johnny also seemed to enjoy calling said number at a cadence usually reserved for a Jehovah's Witness who happens to be experiencing a meth overdose. So while in the taco line trying to place an order I got not one, not two, not three, not four but FIVE separate missed calls. Johnny apparently is not very trusting of voicemail, because he left me a few of these too just in case the torrent of phone calls failed to interrupt whatever less important life task I was up to. I'm not sure if maybe a small child or a monkey of some sort had come into possession of Johnny's phone, but if so he needs to guard it better, and if not he probably should lay off harassing potential customers.

Great service from Nelson. Received my car back in two hours on the dot. They did a great job…read moretinting my VW JETTA 2025. Paid 299. 30% in the front and 5% in the back. And a sticker to remind me not to roll down my windows. I would absolutely go back. Plus a lifetime warranty.

Had my Tesla model Y tinted and half body wrap to protect paint. Outstanding work performedread more

I appreciated receiving a timely follow up to this review from the General Manager Nick earlier…read moretoday. Looking forward to my vehicle's repair completion.

Can you say, WOW! I had experienced damages while traveling back from Oklahoma and wanted to get…read morean assessment by Classic Collision. The bumper was dislodged and had had some scuffs from the tire tread I ran over on the freeway. Justin was an able to reset the bumper and eliminate majority of the scuffs marks left by the tire. When I tried to pay him he refused! What amazing service! I know exactly where I'm going and where I'm referring friends for car repairs. A+

Came in for an oil change and was done faster than expected. No extra services pushed, just simple…read moreand clean work.

Above and beyond customer service. Quality work and at a fair price. Thank you hector and everyone…read moreat star collision! Did an amazing job on our tailgate to remove dents

Scheduled an appointment for a Paint Protection Film for my new car. My car dealer had recommended…read moreit and with all the construction going on around town and tons of trucks, industrial vehicles and weather around SA, I wanted to protect the paint. When we heard about the service, my husband called several times and no one called back?? They just corresponded via text and email, no personal interaction until we got to the shop. We even brought it up to our car dealer and he said that if we didn't hear back after a certain amount of time that he would try to reach out to them. Finally, they corresponded with a price via email and time available via text. I finally brought it in as I was on vacation for a few weeks. When we got to the shop, no one greeted my husband according to him as I was still outside. No salutations. He proceeded to tell them his name and what car we were dropping off. The rep was with another employee on the computer in the front desk. When they finally got to us, they took our info and the rep explained the process, other services they provide if we wanted in the future, e.g., Ceramic Coating and Window Tints, how long the job would take, how to take care of it and how long it would have to fully cure and to not allow water to sit on the top for now as it is a porous product. They also offer an Uber if you needed a ride home. After the paperwork was completed, I asked if we could look at the shop in the back so there's a waiting area with windows to view the process and application. Pretty cool and I noticed lots of high-end vehicles being serviced. You could really see the attention to detail when positioning the film on even the front Grill area of an SUV. It was going to take about 1-1/2 days to complete. We heard back in the late afternoon the next day so we told them we'd pick it up the next morning. When I picked up my car, there was a female rep helping me out behind the counter and I think she was being cross-trained but was very thorough. She also gave me a free Detail Spray with Microfiber Cloth kit. After explaining the warranty & paying, the original rep walked out with us to see the car. We looked at the seams, detail, checked under the hood, looked if there were any bubbles or imperfections. He said if there were any imperfections or bubbles that we notice, that we could just call and notify them. We wouldn't have to make an appointment. He reiterated how to take care of the car with the film coating & explained that brushless car washes are recommended because the brushes on regular car washes can damage the coating as well as your paint. Plus the brushes pick up other dirt from other grimy vehicles like trucks and can transfer them to your car. Good to know. He mentioned the other services again and mentioned that the Window Tints & how it minimizes heat esp. in the hot Texas summers. We were impressed at the work and in the coming days/weeks/months will monitor how it wears and if we see any imperfections.

Can't say enough about the great service from xpel! Huge shout out to Chris! Stealth on the paint…read moreand clear on all carbon/roof.

Discovered some small damage of my interior door trim after purchasing a preowned Porsche that has…read morebeen bothering me. Started my quest to find a reputable trim repair shop without spending an arm and a leg (especially with high-end vehicles). Was referred to Encore Trim by one of my Wheel Repair personnel and it was an amazing find/recommendation. The owner of Encore, Shawn had been in the business for over 43 years, works for multiple luxury dealerships in town including BMW, MBZ, Audi, Porsche, and Lexus and is an expert in his field. Very approachable and friendly! He was able to squeeze me in on a tight schedule right after New Years and did an fabulous job repairing it in less than 3 hours! Will definitely come back to him for any interior leather/vinyl trim repairs for me business. Highly recommended for any luxury vehicles that needs interior work. Keep up the good work Shawn and Encore Trim!

Called for some information and pricing and spoke to the owner himself. Very knowledgeable guy and…read morehe spent 15 minutes with me on the phone giving me his professional recommendations. I really appreciated him and the time he took to be of assistance. Thank you!!!