These people haven't got a clue at Brecksville Wells Fargo.Elizabeth told us we were able to rent…read moreour house and still get a mortgage for another house. I asked her this 3 times to make sure and I have it in writing. She did a pre-qualification and sent it to our realtor. She pulled our credit, took our past two years of taxes and we filled out a 10 page application form. Fast forward 3 months later: We signed a contingency contract for a house that we wanted and found renters for our home...then the rug got pulled out from under us. it ended up that she was wrong and we had to sell our house first, not rent it. If we had been told that from the beginning, we would have focused on selling, not renting.She claims she never told us that but I have it in writing. And by the way, if she knew that we had to sell our house to buy another house as she claimed, why didn't she tell us? I kept in contact with her almost daily, telling her we have renters coming in and updating her constantly. We lost the house that we had a contingency contract for and had to tell the renter's there was no deal. The kicker is, she claimed she didn't even do a pre-approval for us. So what did she give our realtor then??? The whole three months was a disaster dealling with them. I contacted the manager, Tony, and told him what had happened and so did my realtor. He said he would try to work things out, but he never got back to either of us. Save yourself a lot of trouble and try dealing with mortgage people that actually know what they are doing.

Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

Jim Schwartz was awesome to work with. As a first time home buyer I especially appreciate his…read morewillingness to walk me through the process of buying my first home. By the end of it all I felt confident and knowledgeable. He was on top of everything through the whole process, and never left me waiting for a response. He worked well with my realtor and title company and made the whole process less stressful for me.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

The only purpose of my refinance was to remove my deceased ex-husbands name from the mortgage and…read moretitle per our divorce. I was reassured numerous times this would be done. After spending a great deal of time supplying nations lending with the needed court documents I was told it was being taken care of. Nations lending decided to give me a mortgage, not do the title work and changed my email address on the email notifying me of that. So... my personal information was sent to who knows who, I still had to pay someone else to have it done, I didn't even have the ability to cancel because I didn't receive the notification and I'm out almost 8,000 because nations lending only cares about pushing loans through.

I have never been a fan of unsolicited spam emails, but when I asked them why they would spam us,…read morethe guy had the nerve to respond by bragging "It's actually proven quite successful for our realtor partners" Apparently he has never heard of the Canned Spam act or basic user experience management. Nor has he a clue that a message inherently violates canned spam if it doesn't have an unsubscribe link . Forwarded the spam to the FTC for them to file